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Holiday Inn Express Flagstaff by IHG

2.5 star property

Photo gallery for Holiday Inn Express Flagstaff by IHG

Exterior
Outdoor pool, pool loungers
Property amenity
Free daily continental breakfast
Standard Room, 2 Queen Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Hot tub
  • Pool
  • Housekeeping

Explore the area

View map
2320 E Lucky Ln, Flagstaff, AZ, 86004
  • Place, Northern Arizona University
    ‪2 min drive‬
  • Place, West of the Moon Gallery
    ‪3 min drive‬
  • Place, Heritage Square
    ‪3 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(43 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(52 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (QAAN)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed (QAAN)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible (Mobility)

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Flagstaff

With a stay at Holiday Inn Express Flagstaff by IHG in Flagstaff, you'll be near ski lifts, within a 5-minute drive of Northern Arizona University and Flagstaff Symphony Orchestra. .This hotel is 15.2 mi (24.5 km) from Arizona Snowbowl and 1.8 mi (2.9 km) from West of the Moon Gallery.

What's nearby

  • Northern Arizona University - 2 min drive - 3.8 km
  • West of the Moon Gallery - 3 min drive - 2.7 km
  • Flagstaff Symphony Orchestra - 3 min drive - 2.7 km
  • Heritage Square - 3 min drive - 3.0 km
  • Arizona Snowbowl - 29 min drive - 25.3 km

Getting around

  • Flagstaff Station - 8 min drive
  • Flagstaff Pulliam Field (FLG) - 10 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Culver's - ‬12 min walk

About this property

Holiday Inn Express Flagstaff by IHG

Hotel with free breakfast, near Northern Arizona University
Holiday Inn Express Flagstaff by IHG offers 154 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 154 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 37-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Flagstaff? This hotel has 904 square feet (84 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered parking on site (USD 7.50 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 904 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 0.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 7.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Flagstaff Holiday Inn Express
Holiday Inn Express Flagstaff
Holiday Inn Express Hotel Flagstaff
Holiday Inn Flagstaff
Holiday Inn Express Flagstaff Hotel

Holiday Inn Express Flagstaff by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Henry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Drew the dreaded chaise lounge in the room. Never comfortable. Hate those. Surprise $7.50 parking fee at an HIE! NOT an urban location. No prior disclosure that I saw. No reason for the fee other than more $ for the owner. 3rd HIE property this week and all 3x failed to connect the wifi when password was entered properly. It appears there has to be a handshake with corporate which failed 9 of 10 times. It is 2025 ... get a better IT team. Please.
Stayed 1 night in Aug 2025

8/10 Good

MICHAEL, CLOVIS

Travelled with family
Liked: Cleanliness, property conditions & facilities
Standard holiday inn quality. It was a stark reminder even as a IHG MEMBER, reserving through Expedia forfeits all your membership perks. I watched a non Expedia reservation get asked if they wanted late check out and preferred floor but when I asked for the same I was told since I reserved through Expedia, those perks were not available. In most cases the online IHG price is the same as Expedia. Lesson learned.
Stayed 1 night in Jul 2025

8/10 Good

Laurianna

Liked: Cleanliness, staff & service, property conditions & facilities
Charge for parking didn’t seem appropriate
Stayed 1 night in Jun 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Casey

Stayed 1 night in Jul 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in Flagstaff

We decided to stop into Flagstaff as our daughter will be attending NAU in the fall. We wanted to check out the location and chose to stay overnight at this hotel. We were very impressed. The parking was great. The location was nice. The hotel and the room were all very clean! The room was very nice and quiet! We also had a great view of the mountains from our room window. The breakfast was great and the price was definitely within our budget. We will most definitely be back!! Thank you so much!
Stayed 1 night in Jul 2025

10/10 Excellent

Claudia, El Paso

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service by the staff and the room was nice and clean
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth, Walnut Creek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast with lots of options
Stayed 1 night in Jun 2025

10/10 Excellent

M. Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

reyna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst customer service

Horrible experience. Customer service was awful. Our room was dirty and took pictures to show manager. The only person that was helpful during our stay was Serenity.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert, Casa Grande

Liked: Amenities
Clean and quiet. Staff was good.
Stayed 1 night in Jul 2025

6/10 Okay

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower was strange. Bed a bit to soft. Curtain hard ti open
Stayed 1 night in Jul 2025

8/10 Good

Aledys

Liked: Amenities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Joyce Ann

Stayed 1 night in Jul 2025

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service during check in
Stayed 1 night in Jul 2025

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Marisa

Stayed 1 night in Jul 2025

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept, had friendly employees and the breakfast had many choices. Additionally, the hotel was very near a Chick-Fil-A, Wal-Mart, and also a nice locally owned restaurant that I can recommend highly. Northern Pines on Butler Ave is very near the hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Ryan

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The free breakfast great and had a lot of choices and the front desk staff were very nice and helpful!
Stayed 1 night in Jun 2025

10/10 Excellent

Delphina K

Stayed 5 nights in Jun 2025

10/10 Excellent

Tracy

Stayed 1 night in Jun 2025

2/10 Terrible

Dana

Staff was rudw and acted like we were a burden to check in!
Stayed 1 night in Jun 2025