West Inn NAU - Downtown Flagstaff

2.0 star property

Photo gallery for West Inn NAU - Downtown Flagstaff

Standard Room, 2 Queen Beds
Front of property
Combined shower/bathtub, eco-friendly toiletries, towels, soap
Park view
Standard Room, 1 Queen Bed

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
820 West Route 66, Flagstaff, AZ, 86001
  • Place, Northern Arizona University
    ‪3 min walk‬
  • Place, Flagstaff City Hall
    ‪17 min walk‬
  • Place, Lowell Observatory
    ‪19 min walk‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪7 min drive‬

Room options

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(44 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(15 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Flagstaff

When you stay at West Inn NAU - Downtown Flagstaff in Flagstaff, you'll be in a national park, just a 4-minute walk from Northern Arizona University and 11 minutes by foot from High Country Conference Center. .This motel is 14.4 mi (23.3 km) from Arizona Snowbowl and 12.8 mi (20.5 km) from Oak Creek Canyon.

What's nearby

  • Northern Arizona University - 3 min walk - 0.3 km
  • High Country Conference Center - 10 min walk - 0.9 km
  • Flagstaff City Hall - 17 min walk - 1.5 km
  • Lowell Observatory - 19 min walk - 1.6 km
  • Walkup Skydome - 4 min drive - 3.0 km

Getting around

  • Flagstaff Station - 17 min walk
  • Flagstaff Pulliam Field (FLG) - 8 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Chick-fil-A - ‬4 min walk
  • ‪Panda Express - ‬5 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Starbucks - ‬9 min walk

About this property

West Inn NAU - Downtown Flagstaff

Motel with free parking, 4-minute walk to Northern Arizona University
West Inn NAU - Downtown Flagstaff offers 30 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Accommodations offer separate sitting areas. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Flagstaff motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured self parking on site
  • Secured, uncovered extended parking on site (USD 10 per night)
  • Limited on-site self parking

Things to do

  • Playground

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Garden
  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 floor
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: USD 20 for check-in between midnight and 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 26 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 10 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: USD 20 for check-in between midnight and 1:00 AM
  • Late check-out fee: USD 20 (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Budget Host Flagstaff
Budget Host Inn Flagstaff
Budget Host NAU Downtown Flagstaff
Budget Host NAU
West Nau Flagstaff Flagstaff
Hotel West Inn NAU Downtown Flagstaff
West Inn NAU - Downtown Flagstaff Motel
Budget Host Inn NAU / Downtown Flagstaff
West Inn NAU - Downtown Flagstaff Flagstaff
West Inn NAU - Downtown Flagstaff Motel Flagstaff

West Inn NAU - Downtown Flagstaff Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 175 out of 389 reviews
Rating 8 - Good. 84 out of 389 reviews
Rating 6 - Okay. 46 out of 389 reviews
Rating 4 - Poor. 33 out of 389 reviews
Rating 2 - Terrible. 51 out of 389 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
The biggest issue was the cleanliness of the room. The floors were sticky, there were crumbs in the bed, the bathroom wasn't cleaned, and the room wasn't even straightened up the next day as garbage wasn't taken out.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place! This hotel was built in the heyday of Route 66. This place is restored and upgraded and still fits in as a comfy and legit Route 66 hotel. Nice folks up front. Close to a lot of places in Flagstaff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ronnie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Theresa

Very basic property in terms of amenities and finishes in spite of being financially comparable to other updated properties.
Stayed 1 night in Sep 2025

10/10 Excellent

Kristy

Stayed 2 nights in Sep 2025

10/10 Excellent

Sakurai

Stayed 2 nights in Sep 2025

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service
Easy access to NAU. Great location. Friendly staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints.
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super quiet, clean, and relaxing!
Stayed 1 night in Sep 2025

6/10 Okay

Keith

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This was an inexpensive motel during parents weekend at NAU. There wasn’t much left for hotel rooms in town, so I rented this one with very few expectations considering it was a motel. The lobby smelled, but the staff was decent. When I checked into my room, I didn’t verify there were any towels, and tried to go to sleep. The walls were so thin that my neighbor who clearly forgot his CPAP machine was still audible through the wall with earplugs and white noise right next to my head. Then there is the train. When I got up the next morning, in a hurry to meet someone, I found there were no towels in my room and the office wasn’t answering their phone. I finally got a hold of them just to start my daily preparation later than I needed. On checking out, they ask you to place the key in an unsecured mailbox attached to the wall outside of the lobby. That makes me nervous considering any transient or criminal could easily reach their hand in and enter the room causing damage between the time I left and the time they clean. I think that’s a huge liability and unfair to guests hoping to get their deposit back.
Stayed 1 night in Sep 2025

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty linen were dirty house keepers looked like homeless people our reservations were for 2 nights but stayed only for 1 linens wreen;t changed very dirty This hotel should be condemed
Stayed 2 nights in Sep 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service
The motel is in an area near NAU and close to various restaurants. I assume they got new beds recently. The beds were very hard and wrapped in plastic underneath the sheets which was annoying because every time you moved, you heard the plastic. The AC unit worked very well.
Stayed 1 night in Sep 2025

10/10 Excellent

Alysha

Travelled with family
Liked: Cleanliness, staff & service
The two gentlemen checking us in and one answering the phone were wonderful. Very informative, professional and polite. Great customer service. You certainly get what you pay for here, for what it is 5 stars. Clean, bare minimum of necessities and everything listed was provided. We had a wonderful one night family stay in a safe area. Thank you.
Stayed 1 night in Sep 2025

10/10 Excellent

Darrell

Stayed 1 night in Sep 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities
Excellent staff and service, very kind and helpful owners who live on site which added a safer feel. The location was convenient and the cost affordable. Otherwise, generally classic motel expectations. Thank you.
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Stayed 1 night in Aug 2025

10/10 Excellent

Sonny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Yvette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe due to multiple spiders found and I was staying with my baby.
Seeing multiple spiders in my room and having my baby with me was very upsetting and not even that they will not refund me after I left only a couple of hours of seeing these spiders in my room.
Stayed 1 night in Sep 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, affordable price, clean room, very friendly and helpful staff. Stayed for three nights. I would stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
It's clean and spacious
Stayed 1 night in Sep 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great
Stayed 1 night in Sep 2025

6/10 Okay

Alejandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Overall it was ok the beds are too small and the parking was a little weird because he put us in a front room and there is a huge pillar from the driveway carport that made it dificult to park especially when there were other cars parked next to us
Stayed 1 night in Aug 2025