The staff last night were extremely pleasant and courteous; however, I was disappointed with the condition of room 231. The room felt very outdated, including the beds, furniture, and carpet, and it is clearly in need of renovation. There was also a strong, unpleasant odor that smelled as though the room had previously been designated as a smoking room. Additionally, the room did not match the photos posted on Hotels.com, and the overall experience was quite different from what I expected.