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Nightelier Mermaid Waters

3.5 star property

Photo gallery for Nightelier Mermaid Waters

Free daily buffet breakfast
Property entrance
Mermaid Suite
Free daily buffet breakfast
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services

Explore the area

View map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪17 min walk‬
  • Place, The Star Gold Coast
    ‪6 min drive‬
  • Place, The Oasis
    ‪6 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪24 min drive‬

Room options

View all photos for Accessible Studio King

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible Studio King

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio Family

Studio Family

Studio Family

9.2 out of 10
Wonderful
(15 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Family Spa

Studio Family Spa

Studio Family Spa

9.2 out of 10
Wonderful
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Studio King

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King

9.2 out of 10
Wonderful
(89 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Mermaid Suite

In-room safe, soundproofing, iron/ironing board, free WiFi

Mermaid Suite

  • Sleeps 5
  • Free Wi-Fi

View all photos for Studio King Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio Twin Queen

Studio Twin Queen

Studio Twin Queen

9.0 out of 10
Wonderful
(23 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Mermaid Suite

Mermaid Suite

Mermaid Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Accessible Studio King

Accessible Studio King

Accessible Studio King

9.0 out of 10
Wonderful
(13 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio King or Twin Single

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King or Twin Single

8.2 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Studio

Exterior

Twin Studio

  • Sleeps 2
  • Free Wi-Fi

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About the area

Gold Coast

Located in Gold Coast (Mermaid Waters), Nightelier Mermaid Waters is within a 5-minute drive of The Oasis and The Star Gold Coast. .This golf hotel is 1.7 mi (2.8 km) from Gold Coast Convention and Exhibition Centre and 3.5 mi (5.6 km) from SkyPoint Observation Deck.

What's nearby

  • Pacific Fair Shopping Centre - 17 min walk - 1.5 km
  • Pizzey Park Sporting Complex - 19 min walk - 1.6 km
  • Gold Coast Seniors Tennis Club - 4 min drive - 1.9 km
  • The Star Gold Coast - 6 min drive - 3.1 km
  • The Oasis - 6 min drive - 3.1 km

Getting around

  • Broadbeach South Light Rail Station - 3 min drive
  • Varsity Lakes Station - 15 min drive
  • Coolangatta Airport (OOL) - 29 min drive

Restaurants

  • ‪Goccia’s - ‬15 min walk
  • ‪The Milkman’s Daughter - ‬13 min walk
  • ‪Lonestar Tavern - ‬8 min walk
  • ‪Bam Bam Bakehouse - ‬2 min drive
  • ‪Le Cafe Gourmand - ‬2 min drive

About this property

Nightelier Mermaid Waters

Nightelier Mermaid Waters offers 104 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Guests can play rounds at the 9-hole golf course. Other recreational amenities include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.
Practice your swing on the golf course and enjoy other recreational amenities, such as an outdoor pool. This hotel also features concierge services, an arcade/game room, and a picnic area.
Grab a bite to eat at Brasserie, a family restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Brasserie - This family restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transport

  • Free covered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Contactless check-in available

Check-out

Check-out before 10:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AUD 40.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mermaid Waters Quality Hotel

Quality Hotel Mermaid Waters

Quality Mermaid Waters

Quality Hotel Mermaid Waters Gold Coast

Quality Inn Mermaid Waters

Quality Hotel Mermaid Waters

Mermaid Waters Hotel by Nightcap Plus Hotel

Mermaid Waters Hotel by Nightcap Plus Mermaid Waters

Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Nightelier Mermaid Waters Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 588 out of 1008 reviews
Rating 8 - Good. 310 out of 1008 reviews
Rating 6 - Okay. 71 out of 1008 reviews
Rating 4 - Poor. 18 out of 1008 reviews
Rating 2 - Terrible. 21 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Hannah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. We enjoyed the pool and poolside service and our child loved the waterslide! Quiet, spacious and comfortable room. For the affordability of the property I was pleasantly suprised at the service, amenities and location.
Stayed 2 nights in Apr 2026

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My little boy had a great time. It was value for money.
Stayed 1 night in Apr 2026

10/10 Excellent

Merridy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good sized comfortable hotel room with all you need and equally good sized bathroom with a lovely rain shower head and full bath. Loved the generous buffet breakfast each morning!
Stayed 5 nights in Feb 2026

6/10 Okay

Louise

Liked: Staff & service, amenities, property conditions & facilities
Would have been helpful to know the 'bond' was a debit- not a hold, in advance. Leak in the bathroom ceiling, leaking taps. Room wasn't vacuumed beforehand even though it was a late check in. Breakfast included was a bonus. Bed was clean and comfortable. Black out curtains good. Bathroom clean (apart from leak). Quieter than I expected with lots of families.
Stayed 1 night in Feb 2026

10/10 Excellent

Anthony, Maudsland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room, comfy bed, convenient location with easy parking, and an enjoyable complementary breakfast. Enjoyed our stay!
Stayed 1 night in Feb 2026

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, helpful, professional but personable. Room and all facilities were very tidy. Buffet breakfast was great. I would definitely stay again.
Stayed 2 nights in Feb 2026

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast and very friendly staff
Stayed 5 nights in Feb 2026

8/10 Good

Bill

Stayed 1 night in Feb 2026

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great little find. Great price included breakfast and the pool area with a slide - my kids were impressed
Stayed 1 night in Feb 2026

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lay out was amazing Do not have any complaints. Found 4 lights in the room need attention. Maybe a couple of lounge chairs.
Stayed 1 night in Feb 2026

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room great service.
Stayed 1 night in Feb 2026

8/10 Good

Liam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amenities were good. Everything was clean. Breakfast was great. Emergency Alarm went off a few times but that’s about all.
Stayed 4 nights in Feb 2026

10/10 Excellent

Chiung Wen

Stayed 1 night in Feb 2026

8/10 Good

Bernadette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
breakfast was good,clean rooms. only had lukewarm water for showers
Stayed 6 nights in Feb 2026

6/10 Okay

ravi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We have a wonderful stay. Except for the TV which was stuck time to time and was not connected to the internet. TV was not in a good condition. Aircon was leaking brown water. Other than that everything was outstanding. Staff, cleaning and breakfast was awesome.
Stayed 3 nights in Feb 2026

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities
Clean room & amenities, love the upgrade & most staff service, some lacking in knowledge from working night verses mornings & what happens
Stayed 1 night in Feb 2026

6/10 Okay

Phil

Liked: Cleanliness, staff & service, amenities
Noisy people & banging doors disturbing us through the night, & the beds were so soft I was afraid of falling out of mine. Couldn’t find a stop mechanism on the rollers so the bed would move whenever sitting on them or turning over in bed. Honestly , everything else was great, a nice wheelchair friendly room, a complimentary drink & breakfast was pretty good. Variety not so much, but staple was good enough. A microwave would’ve been handy, but no biggie. It’s not a bad review, just a couple of things stood out , the noise mostly. Couldn’t sleep on the bed too well,& the pillows were too bulky which gave me a sore neck so I slept with no pillow in the end.
Stayed 1 night in Feb 2026

6/10 Okay

Sienna

Travelled with partner
Liked: Amenities
The room was lovely! A very nice place to stay. However, our doona had some (minor) stains on it that weren't changed with room service. Also, a note about the included breakfast. We were there for 3 nights, and ate breakfast there over the 3 mornings. I wasn't worried about the dishes, but it was a shame that the boiled eggs were finished and not refilled the first day, second day was fine since we came early, and the last day -- early again but stayed for longer -- no boiled eggs were provided nor available with no one available to request for them. I had a lovely time however, and all staff were lovely. I hope just to make a note about their breakfast.
Stayed 3 nights in Feb 2026

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
Our room was lovely, very clean and had everything we needed. The bed was very soft and it would have been nice to have it firmer. The shower was a beautiful rain shower and it was also spacious. Staff were very helpful and friendly and the restaurant was lovely. We will definitely be staying here again.
Stayed 1 night in Feb 2026

10/10 Excellent

Jenisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good and clean. The staff were very friendly. The breakfast buffet was the best part. We were only there for the night ao did not get to enjoy the pool but looked beautiful. Clean place and secure parking.
Stayed 1 night in Feb 2026

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room, comfortable and modern. Staff very helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Leverne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, thankyou so much. We will be back.
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and spacious and close to all ammenities. The staff were helpful and friendly and breakfast was simple and tasty .
Stayed 3 nights in Jan 2026

4/10 Poor

JASON

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Couldn't get Netflix and I was told yeah sorry some rooms don't work and we can't fix it. Shower door doesn't close properly. Bird droppings all over the window. Bistro amenities were dirty and no toilet paper available. Food was great and the staff were friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rubia

Stayed 1 night in Jan 2026