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Nightelier Mermaid Waters

Property class: 3.5

Photo gallery for Nightelier Mermaid Waters

Free daily buffet breakfast
Front of property – evening/night
Breakfast, lunch, dinner served; al fresco dining
Reception
Outdoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services

Explore the area

View map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪17 min walk‬
  • Place, The Star Gold Coast
    ‪3 min drive‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬

Room options

View all photos for Studio Family

Studio Family

Studio Family

9.2 out of 10
Wonderful
(15 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio Family Spa

Studio Family Spa

Studio Family Spa

9.2 out of 10
Wonderful
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Studio King

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King

9.2 out of 10
Wonderful
(85 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Twin Queen

Studio Twin Queen

Studio Twin Queen

9.0 out of 10
Wonderful
(22 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mermaid Suite

Mermaid Suite

Mermaid Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Accessible Studio King

Accessible Studio King

Accessible Studio King

9.0 out of 10
Wonderful
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King or Twin Single

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King or Twin Single

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Gold Coast

Located in Gold Coast (Mermaid Waters), Nightelier Mermaid Waters is within a 5-minute drive of The Oasis and The Star Gold Coast. .This golf hotel is 1.7 mi (2.8 km) from Gold Coast Convention and Exhibition Centre and 3.5 mi (5.6 km) from SkyPoint Observation Deck.

What's nearby

  • Pacific Fair Shopping Centre - 17 min walk - 1.5 km
  • The Star Gold Coast - 3 min drive - 2.7 km
  • The Oasis - 3 min drive - 2.7 km
  • Gold Coast Convention and Exhibition Centre - 3 min drive - 3.1 km
  • Nobby Beach - 4 min drive - 2.7 km

Getting around

  • Broadbeach South Light Rail Station - 3 min drive
  • Varsity Lakes Station - 15 min drive
  • Coolangatta Airport (OOL) - 29 min drive

Restaurants

  • ‪Goccia’s - ‬15 min walk
  • ‪Lonestar Tavern - ‬8 min walk
  • ‪see yo cafe - ‬11 min walk
  • ‪Tian Ran Vegetarian Restaurant - ‬17 min walk
  • ‪Easy House Vegetarian Restaurant - ‬2 min walk

About this property

Nightelier Mermaid Waters

Nightelier Mermaid Waters offers 104 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Guests can play rounds at the 9-hole golf course. Other recreational amenities include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.
Practice your swing on the golf course and enjoy other recreational amenities, such as an outdoor pool. This hotel also features concierge services, an arcade/game room, and a picnic area.
Grab a bite to eat at Brasserie, a family restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Brasserie - This family restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transport

  • Free covered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Nightelier Mermaid Waters Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 576 out of 1007 reviews
Rating 8 - Good. 318 out of 1007 reviews
Rating 6 - Okay. 74 out of 1007 reviews
Rating 4 - Poor. 21 out of 1007 reviews
Rating 2 - Terrible. 18 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

8/10 Good

Trevor

Yes, all goog
Stayed 1 night in Jan 2026

10/10 Excellent

Aaryan

Stayed 5 nights in Dec 2025

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Yannick

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Awful experience, especially dealing with the staff at the office. Upon arrival we asked if it was possible to check out late because we were traveling with a baby and she usually needs to take a nap late in the morning. They said yes you can check out a 12am instead at 10am. So we says thank you, that was just an extra 2 hours but it was better than 10am. The following day when ready to check out, we had to deal with a different Lady. She said because we checked out at 12 they were going to charge us an extra 100$ we said no that had not been mentioned to us at all. The worse thing was that during that night, right in the middle of the night the emergency alarm starting to ring so loudly. It was saying, emergency, go out immediately. It was kept repeating that sentence and the alarm would not stop. So all of us, all the customers had to run outside in their pijamas, that was very disturbing especially for our baby, the alarm was so loud, poor thing she was so disoriented and exhausted. So all the customers, in the middle of the night, had to wait outside in their pijamas, it was raining like crazy that night. Eventually we were they told to go back in our room without any explanation. We later found out they just had an issue with their alarm system. We were exhausted, after that it was impossible for our baby to go back to sleep. Even when we mentioned that to the office lady she continued insisting we had to pay the extra 100$ that was so unkind and unreasonable
Stayed 1 night in Dec 2025

8/10 Good

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in Dec 2025

10/10 Excellent

Jared

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Surprisingly nice rooms - better than expected
Stayed 1 night in Dec 2025

6/10 Okay

Hardik

Stayed 5 nights in Dec 2025

8/10 Good

Kevin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly reception staff! Amazing room space, close enough location to nearby theme parks and shoping centres. Lovely buffet breakfast
Stayed 4 nights in Dec 2025

10/10 Excellent

Lynne

Friendly staff, large room, very clean and breakfast being included.
Stayed 3 nights in Dec 2025

8/10 Good

Chengchun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Martin, Werrington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, super soft beds, large bathroom. Good location and really liked the secure parking.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s the 2nd time we’ve stayed, staff were lovely, room was comfortable and quiet and the breakfast was fabulous.
Stayed 1 night in Dec 2025

10/10 Excellent

Darren James Saward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay here, staff were very friendly and most helpful, meals were good, everything was clean. The beach was only a short walk away. We would definitely go back and stay there again.
Hallway leading to the rooms.
Stayed 9 nights in Dec 2025

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were superstars, friendly, knowledgeable and respectful on arrival and departure, room was amazingly clean including the bathrooms (i usually find mould and could in this establishment) with modern renovations. I wasn’t a fan of the wheels on the king moving when jolted. The hotel had and amazing variety on offer of the complementary drink on arrival and breakfast was delicious and had plenty to offer. Great old school hotel made modern and exciting. Thank you for a memorable stay.
Stayed 1 night in Dec 2025

10/10 Excellent

KIMBERLEE

Stayed 1 night in Dec 2025

10/10 Excellent

Rohit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu could have better vegetarian options Otherwise it's still good
Stayed 3 nights in Dec 2025

10/10 Excellent

Jo

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable. Friendly efficient staff. Great pool
Stayed 1 night in Dec 2025

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot breakfast was cooked fresh. Maybe not all the fruit was super fresh but good for the price.
Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, free welcome drink — I love it!
Stayed 2 nights in Dec 2025

2/10 Terrible

john

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poor, crap
Stayed 5 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed, nice clean room/bathroom. Nice pool. Breakfast included.
Stayed 2 nights in Nov 2025

10/10 Excellent

graham

Liked: Cleanliness, amenities, property conditions & facilities
Value for money
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 2 nights in Dec 2025