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Mermaid Waters Hotel by Nightcap Plus

3.5 star property

Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Outdoor pool, pool loungers
Studio Family | Terrace/patio
Reception
Property entrance
Mermaid Suite | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service

Explore the area

Map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • The Star Gold Coast
    ‪3 min drive‬
  • Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • The Oasis
    ‪4 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪19 min drive‬

Room options

View all photos for Accessible Studio King

Accessible Studio King

Accessible Studio King

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mermaid Suite

Mermaid Suite

Mermaid Suite

  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Studio Twin Queen

Studio Twin Queen

Studio Twin Queen

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Family

Studio Family

Studio Family

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Studio King

Studio King

Studio King

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Family Spa

Studio Family Spa

Studio Family Spa

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

2 outdoor pools, open 6:00 AM to 9:00 PM, pool loungers

voco Gold Coast by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1000)
The price is AU$172
for 1 room
includes taxes & fees
29 June - 30 June
voco Gold Coast by IHG

About the area

Gold Coast

Located in Gold Coast (Mermaid Waters), Mermaid Waters Hotel by Nightcap Plus is within a 5-minute drive of The Star Gold Coast and The Oasis. .This golf hotel is 1.8 mi (2.9 km) from Gold Coast Convention and Exhibition Centre and 3.5 mi (5.6 km) from SkyPoint Observation Deck.

What's nearby

  • Pacific Fair Shopping Centre - 17 min walk - 1.5 km
  • The Star Gold Coast - 3 min drive - 2.3 km
  • Gold Coast Convention and Exhibition Centre - 3 min drive - 2.7 km
  • The Oasis - 4 min drive - 2.7 km
  • Cavill Avenue - 8 min drive - 6.1 km

Getting around

  • Broadbeach South Light Rail Station - 2 min drive
  • Varsity Lakes Station - 12 min drive
  • Coolangatta Airport (OOL) - 27 min drive

Restaurants

  • ‪Mermaid Beach Bowls Club - ‬10 min walk
  • ‪Lonestar Tavern - ‬2 min walk
  • ‪Lucky Bao - ‬2 min walk
  • ‪Mermaid Beach Tavern - ‬2 min drive
  • ‪Tian Ran Vegetarian Restaurant - ‬17 min walk

About this property

Mermaid Waters Hotel by Nightcap Plus

Hotel with a golf course, near Gold Coast Convention and Exhibition Centre
Guest accommodations at Mermaid Waters Hotel by Nightcap Plus offer safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Guests can play rounds at the 9-hole golf course. Other recreational amenities include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Complimentary wireless internet access is available to keep you connected. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.
Practice your swing on the golf course and enjoy other recreational amenities, such as an outdoor pool. This hotel also features concierge services, an arcade/game room, and a picnic area.
Grab a bite to eat at Brasserie, a family restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Brasserie - This family restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transport

  • Free covered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Mermaid Waters Hotel by Nightcap Plus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 519 out of 1002 reviews
Rating 8 - Good. 354 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JIALEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 3 nights in Apr 2025

8/10 Good

Lynette

Liked: Cleanliness, staff & service, room comfort
A very friendly, warm welcome by young receptionists was beaut ! …. Thank you ! We will be back , great Reno underway ; nice breakfast included , thanks chef !
Pool view as asked 👌 .
Stayed 1 night in Mar 2025

8/10 Good

Zenita

Stayed 1 night in Feb 2025

10/10 Excellent

Nusrat

Stayed 3 nights in Jan 2025

10/10 Excellent

Matthew

Stayed 2 nights in Feb 2025

10/10 Excellent

Danny, camillo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service from check in to the breakfast staff.the room was clean newish no fuss,bed was comfy.it was very quite our room backed onto the rear car park and was easy to access our car in secure parking.the breakfast complimentary was fresh with lots of choices .it has a resturant and pokies venue attached to it and was open till 4am serving drinks.
Stayed 3 nights in Feb 2025

4/10 Poor

Nicole

Stayed 1 night in Feb 2025

10/10 Excellent

Howard, Highgate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location; excellent bistro; breakfast included; friendly & helpful staff; excellent room. Need a car to get to main attractions.
Stayed 1 night in Feb 2025

10/10 Excellent

Sairose

Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff with quick check in and great choice for breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Erena

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff Good breakfast Noisy and leaky fridge
Stayed 3 nights in Feb 2025

8/10 Good

Anselm-Zixton, West Kempsey

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and very hospitable place.
Stayed 2 nights in Jan 2025

8/10 Good

GABRIEL, Bowen Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great option when you visit the Gold Coast for a weekend
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel looks amazing and the rooms, food and custom service are all amazing. I would definitely recommend it.
Stayed 2 nights in Jan 2025

8/10 Good

Krystle

Travelled with family and small children
Liked: Staff & service
Free breakfast was good and convenient to have. Room and stay were pleasant. Netflix not working for the duration of our stay despite asking staff to look into it several times. More attention to detail could be taken in the bathrooms with the daily tidying/cleaning.
Stayed 7 nights in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was excellent anf that was taking into account some ongoing renovations during our stay. Rooms were clean and tidy and good facilities thoughout with an onsite bar and restaurant abd the included breakfasts were also excellent. However, it was the friendliness of the staff that was most pleasing.
Stayed 8 nights in Jan 2025

8/10 Good

Evonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Justin

Stayed 1 night in Jan 2025

8/10 Good

Wafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ilove the hotel staff kindly
Stayed 5 nights in Jan 2025

10/10 Excellent

Khalood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Meagan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Only $10 for an uber to the casino so location was perfect. Great bar and atmosphere, lovely buffet breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Aziz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Recommend to everyone
Stayed 5 nights in Jan 2025

8/10 Good

Chanel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Breakfast adequate and consistent.
Stayed 5 nights in Jan 2025

10/10 Excellent

seoukgeun, pacific pines

Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellebt
Stayed 3 nights in Jan 2025