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lastminute.com.au Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Studio King
28 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Studio Family
46 square metres
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Studio Family Spa
46 square metres
2 King Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Family Studio, 2 Queen Beds
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Executive Studio Suite
1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Accessible Studio King
28 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
3.5-star Gold Coast hotel in Mermaid Waters, near The Oasis

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Laundry facilities
24-hour front desk

With a stay at Mermaid Waters Hotel by Nightcap Plus in Gold Coast (Mermaid Waters), you'll be a 3-minute drive from Gold Coast Convention and Exhibition Centre and 6 minutes from The Oasis. This hotel is 3.4 mi (5.5 km) from Surfers Paradise Beach and 3.9 mi (6.3 km) from Cavill Avenue.

Make yourself at home in one of the 104 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, an arcade/game room, and a television in a common area.

Grab a bite to eat at Brasserie, a family restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • ATM/banking
  • Total number of rooms - 104
  • Number of floors - 3
  • Barbecue grill(s)
  • Laundry facilities
  • Television in common areas
  • Arcade/game room
  • Garden
  • Free breakfast
  • Safe-deposit box at front desk
  • Picnic area
  • 24-hour front desk
  • Meeting rooms
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • RV, bus, truck parking
  • Number of outdoor pools - 1
  • Free self parking
  • Number of bars/lounges - 1
  • Daily
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Free buffet breakfast
  • Banquet hall
  • Off-street parking

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English

Parking

Free self parking , RV, bus, truck parking

Room Amenities

Mermaid Waters Hotel by Nightcap Plus offers 104 accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. 50-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Cable/satellite television channels
  • Fridge
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Separate bathtub and shower
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Soap
  • Shampoo
  • Toilet paper
  • Wardrobe

Where to Eat

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Brasserie - This family restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Waterskiing nearby
  • Parasailing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Golf lessons available nearby
  • Free bicycles nearby
  • Boat tours nearby

Accessibility

  • Wheelchair-accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at 10:00 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available.

Caters to LGBTQ guests

Car recommended

Debit cards not accepted

Staffed front desk

LGBTQIA friendly

Credit card pre-authorisation

Property is cleaned with disinfectant

Staff wear personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

You'll be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mermaid Waters Quality Hotel
  • Quality Hotel Mermaid Waters
  • Quality Mermaid Waters
  • Quality Hotel Mermaid Waters Gold Coast
  • Quality Inn Mermaid Waters
  • Quality Hotel Mermaid Waters
  • Mermaid Waters Hotel by Nightcap Plus Hotel
  • Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
  • Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

We should mention

This property caters to LGBTQ guests.

A car is recommended for transportation to and from this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

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