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Candlewood Suites Gillette by IHG

2.5 star property

Photo gallery for Candlewood Suites Gillette by IHG

BBQ/picnic Area
Property amenity
Exterior
Exterior
Studio Suite, 2 Queen Beds, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
904 Country Club Road, Gillette, WY, 82718
  • Place, Campbell County Convention and Visitors Bureau
    ‪5 min walk‬
  • Place, Gillette Country Club
    ‪2 min drive‬
  • Place, CAM-PLEX Multi-Event Facilities
    ‪6 min drive‬
  • Airport, Gillette, WY (GCC-Campbell County)
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Room amenity

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Room amenity

Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Gillette

A stay at Candlewood Suites Gillette by IHG places you in the heart of Gillette, within a 5-minute drive of Campbell County Convention and Visitors Bureau and Gillette Country Club. .This hotel is 1.5 mi (2.5 km) from Energy Capital Sports Complex and 2.2 mi (3.6 km) from AVA Community Art Center.

What's nearby

  • Campbell County Convention and Visitors Bureau - 5 min walk - 0.4 km
  • Gillette Country Club - 2 min drive - 1.8 km
  • Energy Capital Sports Complex - 3 min drive - 2.5 km
  • Bicentennial Park - 4 min drive - 3.1 km
  • CAM-PLEX Multi-Event Facilities - 6 min drive - 7.4 km

Getting around

  • Gillette, WY (GCC-Campbell County) - 11 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Dairy Queen - ‬5 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Burger King - ‬6 min walk

About this property

Candlewood Suites Gillette by IHG

Hotel in Gillette with a fitness center and a 24-hour front desk
Candlewood Suites Gillette by IHG offers 83 air-conditioned accommodations with DVD players and safes. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 83 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your pillowtop bed comes with down comforters and premium bedding. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided weekly.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Gillette by IHG.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 56 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 56 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Gillette
Candlewood Suites Hotel Gillette
Gillette Suites
Candlewood Suites Gillette Hotel

Candlewood Suites Gillette by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 165 reviews
Rating 8 - Good. 48 out of 165 reviews
Rating 6 - Okay. 13 out of 165 reviews
Rating 4 - Poor. 5 out of 165 reviews
Rating 2 - Terrible. 5 out of 165 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful the room was very clean and comfortable no complaints at all
Stayed 1 night in Jun 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Watch for dog attacks and less than helpful staff.

The place was fine. Several rooms down were 2 large, loud dogs. No big deal... until they came out of the room as I was walking to my car. The lady holding the pit immediately said he is not mean. Ok, I didn't think he was or even care. Almost immediately after that the dog lunged, growl, barked and pulled her to the ground. I had my hand on safety measures and was about to use the measures as the dog hit the end of its leash. She mumbled something about sorry or something as my wife was getting ready to plug her ears in case things got loud. I immediately reported to the front staff who acted like it was no big deal. It was a big deal. Guess who would have been the first to be sued if the attack was successful? That's right, the hotel who didn't seem to care.
Stayed 1 night in Jun 2025

6/10 Okay

Paula

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

CASEY

Liked: Cleanliness, staff & service, property conditions & facilities
Great price
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Will do it again.
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service, amenities
This was rated 10 but it was more like a five or six. The shower was very outdated and needed new everything
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness

Just Okay

I had booked a room with King bed and was given a queen room and told I booked through a 3rd party and they weren't required to honor the request. The hotel was clean but prpoerty is very well beat up. 3 of the lights didnt work.I would not stay here or any other Candlewood property again.
Stayed 1 night in Aug 2024

10/10 Excellent

Colby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lillian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff. Clean Hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer, Albert Lea

Stayed 1 night in Jul 2024

10/10 Excellent

Rosalie, Denton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice 1 nite stay at this property. The bed was very comfortable, the exercise facility was nice, laundry, although we didn’t use it, was convenient, the front desk staff had our reservation paperwork on the desk, with what I assume was other incoming guests. The kitchen was handy. We would definitely stay here again. No complaints!
Stayed 1 night in Jul 2024

2/10 Terrible

Barbara

Stayed 1 night in Jun 2024

10/10 Excellent

Linette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Linette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Lisa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is dirty, the kitchen area there is food on the surfaces of the cabinets, the carpets are dirty, and my door did not shut properly with having to shut it by slamming against it There was no fresh-brewed coffee, and the coffee in the coffee machine was of disgusting industrial quality. The machine and the area around it were filthy.
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Clean. Checkin was easy and very quick. Staff was very friendly. Room very nice Large with full kitchen. Highly recommended.
Stayed 1 night in Feb 2024

6/10 Okay

Bonnie

Liked: Staff & service, room comfort
Hotel staff was great. My room was backed up to the elevator and I could hear it all night along with some sort of water heater noise.
Stayed 1 night in Oct 2023

6/10 Okay

John

Travelled with partner
Liked: Staff & service, property conditions & facilities
I was very disappointed when we ran out of toilet paper early in the morning and there was no extras anywhere in the room. I also discovered the there was trash in the trash can under the sink which had multiple Q-tips, an empty toilet paper roll and the paper from around the toilet paper. The thing that hold the body wash, shampoo, and conditioner bottles on the wall of the shower was not locked in so the all fell on the floor when I tried to use them. The desk clerk was very kind and offered to send housekeeping to our room which I declined. We have stayed at several Candle Wood Suites and never had anything like this happen before. The desk clerk gave me what I needed since we were checking out in a few hours anyway. Housekeeping obviously did a really poor job on the room. It made me wonder about the bed then, gross!!!
Stayed 1 night in Sep 2023

6/10 Okay

Bo

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
Staff needs a course in being friendly and not act like they are doing the public a favor by checking them in.
Stayed 1 night in Jul 2023