Save

Best Western Tower West Lodge

3.0 star property

Photo gallery for Best Western Tower West Lodge

Lobby
Breakfast, lunch and dinner served
Indoor pool, pool loungers
Individually decorated, individually furnished, desk, laptop workspace
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View map
109 N Hwy 14/16, Gillette, WY, 82716
  • Place, Rockpile Museum
    ‪15 min walk‬
  • Place, Bicentennial Park
    ‪18 min walk‬
  • Place, AVA Community Art Center
    ‪19 min walk‬
  • Airport, Gillette, WY (GCC-Campbell County)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Smoking

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Pool View

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Smoking (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Gillette

Located in Gillette, Best Western Tower West Lodge is connected to the convention center, within a 5-minute drive of Rockpile Museum and AVA Community Art Center. .This family-friendly hotel is 1.2 mi (1.9 km) from Bicentennial Park and 2.4 mi (3.9 km) from Bell Nob Golf Club.

What's nearby

  • Rockpile Museum - 15 min walk - 1.3 km
  • Bicentennial Park - 18 min walk - 1.5 km
  • AVA Community Art Center - 19 min walk - 1.7 km
  • Energy Capital Sports Complex - 5 min drive - 7.5 km
  • CAM-PLEX Multi-Event Facilities - 7 min drive - 11.0 km

Getting around

  • Gillette, WY (GCC-Campbell County) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Pizza Ranch - ‬14 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Humphrey's Bar & Grill - ‬4 min drive
  • ‪Fiesta Tequila Mexican Restaurant & Bar - ‬3 min drive

About this property

Best Western Tower West Lodge

Best Western Tower West Lodge offers 190 air-conditioned accommodations with video-game consoles and coffee/tea makers. Each accommodation is individually furnished and decorated. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Premium satellite television is provided. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 190 individually decorated guestrooms, featuring refrigerators and microwaves. Satellite programming along with video-game consoles are provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include an arcade/game room, gift shops/newsstands, and wedding services.
Grab a bite to eat at Silver Creek Steakhouse, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Gillette? This hotel has 3003 square feet (279 square meters) of space consisting of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Silver Creek Steakhouse - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 5 to 15 for adults and USD 2.50 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Silver Creek Steakhouse

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3,003 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (79 centimetre high)
  • Handrails in stairways (79 centimetre high)
  • High-pile carpet in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5 to 15 for adults, and USD 2.50 to 10 for children
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Tower
Best Western Tower West Lodge
Best Western Tower West Lodge Gillette
Best Western Tower West Lodge Hotel
Best Western Tower West Lodge Hotel Gillette
Tower West
Best Western Gillette
Best Western Tower West Hotel Gillette
Gillette Best Western
Best Western Tower West Gillette
Best Western Tower West
Best Tower West Gillette
Best Western Tower West Lodge Hotel
Best Western Tower West Lodge Gillette
Best Western Tower West Lodge Hotel Gillette

Best Western Tower West Lodge Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 217 out of 687 reviews
Rating 8 - Good. 249 out of 687 reviews
Rating 6 - Okay. 125 out of 687 reviews
Rating 4 - Poor. 60 out of 687 reviews
Rating 2 - Terrible. 36 out of 687 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Paula

Travelled with family
Liked: Staff & service, amenities
The staff were very nice. There is some updating going on so not as clean due to that. Outlet cover in the bathroom was loose and the heating/cooling device cover was hanging off. Bed was clean and comfortable and we slept like babies.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service
The staff at the front desk upon check-in and in the lounge for a late night bite to eat was fantastic! The room was nice, but the tub didn’t work. The drain plug didn’t hold in the water and the jets didn’t work. That was pretty disappointing, as that was specifically the room I booked.
Stayed 1 night in Nov 2025

4/10 Poor

Courtney, Des Moines

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Wallpaper peeling in bathroom, looked like mold behind it. Turned on water and it came out dirty. We had a pet with us so I don't know if other rooms were better.
Stayed 1 night in Nov 2025

10/10 Excellent

Cole

Stayed 1 night in Nov 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room and comfortable. I would've given 5 stars but the tub was extremely slippery. Needs some decals or something to prevent falls.
Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent front desk person. Spacious room. Very good buffet in restaurant.
Stayed 1 night in Oct 2025

6/10 Okay

Zach

Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Stayed 5 nights in Sep 2025

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel if traveling with family
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent place to stay.
Stayed 1 night in Sep 2025

8/10 Good

Derryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Suzanne

Stayed 1 night in Sep 2025

8/10 Good

Bonnie, PUNTA GORDA

Travelled with partner
Liked: Amenities, property conditions & facilities
The room was adequate for what we were visiting for. I have allergies… the smell of mildew in our room was bad. The lighting in the bathroom was particularly bad. The bathroom door didn’t shut completely. My husband fix the shower, it wouldn’t come on with the lever. We were there visiting our grandson. We were going to move after two days, but we decided just to stick it out and stay. The price was good for the area. And in honesty the property is used by oil workers and some military personnel …. it is pretty much filled every night. So it is a high traffic area.The front desk staff was fantastic. The bar and restaurant were nice.
Stayed 2 nights in Sep 2025

6/10 Okay

Martha

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The Staff was very nice and helpful. If not for needing a motel in this area, I would have checked out. The room was dirty, example; the counters, fixtures, door handles and walls were not wiped down. I spent over a half hour wiping down and sanitizing. The hallway rugs and stairs needed vacuum and cleaned. The smoking rooms smell lingered throughout motel. Not sure what they can do about their parking, but it is very limited and difficult to find a spot close to an entry door. On a positive note, the beds were very comfortable and after I cleaned, my granddaughter and I had a pleasant stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Teryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Johnny

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Mark

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Horrible smell in bathroom. I think someone had been smoking weed. Stale cigarette smell in room. Bath towels really small. Single ply toilet paper.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ralph

Stayed 1 night in Aug 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing in particular, checked in late so I didn’t use any of the amenities
Stayed 1 night in Sep 2025

10/10 Excellent

Jesse

Stayed 1 night in Sep 2025