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Super 8 by Wyndham Downtown Gatlinburg at Convention Center

2.0 star property

Photo gallery for Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Seasonal outdoor pool
Reception
Front of property
Room, 2 Queen Beds, Non Smoking (Oversized Room)
Room, 2 Double Beds, Non Smoking

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Pool
  • Air conditioning

Explore the area

View map
417 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • Anakeesta
    ‪14 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪14 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Oversized Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Oversized Room)

8.4 out of 10
Very good
(21 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(48 reviews)
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(55 reviews)
  • 28 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

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About the area

Gatlinburg

With a stay at Super 8 by Wyndham Downtown Gatlinburg at Convention Center, you'll be centrally located in Gatlinburg, just a 5-minute walk from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. .This hotel is 0.4 mi (0.7 km) from SkyPark and 0.8 mi (1.3 km) from Great Smoky Mountains National Park.

What's nearby

  • Gatlinburg Convention Center - 6 min walk - 0.6 km
  • Gatlinburg Space Needle - 8 min walk - 0.7 km
  • SkyPark - 9 min walk - 0.8 km
  • Anakeesta - 14 min walk - 1.2 km
  • Ripley's Aquarium of the Smokies - 14 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬7 min walk
  • ‪Mellow Mushroom - ‬8 min walk
  • ‪Crockett's Breakfast Camp - ‬13 min walk
  • ‪Log Cabin Pancake House - ‬2 min walk

About this property

Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Hotel with free breakfast, a short walk to Gatlinburg Space Needle
Super 8 by Wyndham Downtown Gatlinburg at Convention Center offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include tour/ticket assistance, a picnic area, and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include laundry facilities, a water dispenser, and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to October 07
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Super 8 Convention
Super 8 Convention Hotel
Super 8 Convention Hotel Gatlinburg Downtown Center
Gatlinburg Super 8
Gatlinburg Super Eight
Super 8 Downtown Gatlinburg Hotel Gatlinburg
Super 8 Gatlinburg

Super 8 by Wyndham Downtown Gatlinburg at Convention Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 183 out of 577 reviews
Rating 8 - Good. 163 out of 577 reviews
Rating 6 - Okay. 111 out of 577 reviews
Rating 4 - Poor. 60 out of 577 reviews
Rating 2 - Terrible. 60 out of 577 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in the center of Gatlinburg. Good price.
Stayed 3 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great
Stayed 2 nights in May 2025

6/10 Okay

Reyrison

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We found pest in the room we were staying,,,no support after stay
Stayed 5 nights in Apr 2025

2/10 Terrible

Tammy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfied

We ended uo not staying an getting another room somewhere else. The room was not what was expected or pictures looked like, it was very musky, dark,outdated. I stayed at the Super 8 in Pigeon Forge an was excellent. So if anyway i can be refunded it would be great if not lesson learned. I Never had any problems with Hotels. Com always satisfied.
Stayed 1 night in May 2025

6/10 Okay

terry

Travelled with family, Travelled with pets
i booked for $51 dollars per night when i arrived was told it was a $30 per night pet fee......i was not happy... after a 6 hr drive i wanted shower before dinner after about 1 min in shower water stopped!!! i went to office told lady i had no water i was told maintenance was called
Stayed 3 nights in Apr 2025

10/10 Excellent

Alan

Stayed 1 night in Apr 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for the price

Place was clean and help was friendly and answered any questions I had.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and easy to parking.
Stayed 2 nights in Apr 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and pet friendly and walkable to the Gatlinburg strip was very pleased with this place
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Good for the price

Enjoyed our stay. Bathroom was really small, but room was ok in size. Not enough lights in the room. Only needed to stay for one night, so overall not bad for the price.
Stayed 1 night in Apr 2025

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First thing is that I booked the room for 5 people we get there and there are 3 towels no sheets, blankets or pillows for the pullout couch plus they charged my card on file for the 1st night stay on Wednesday the day before I arrived whick i chose to pay when i checked in so i wasn't expecting any charges on my card . Secondly the first night was miserable the air didn't work so it was 74° and humid in our room . They did give us a different room the next day both room had mold stains on the shower curtains and the bath towels also had stains on them . The free breakfast that was from 6am to 9:30 was out of almost everything including milk by 8-8:30 this is the second time i have stayed here (my fault) the first time we stayed a few years ago hlwe didnt have any hot water ! I would definitely never stay here againn
Stayed 3 nights in Apr 2025

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

william

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
No issues dog friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite all the negative reviews, we don’t have ANYTHING BAD to say. This stay was great. The room was smaller, but still absolutely fine. The beds were amazing. Very soft, and comfy, the room was clean,& the staff was great. The breakfast was great. Always plenty when we went down to eat. And there was a bear that visited the hotel in the middle of the night! The biggest advantage was the fact that there is a trolley stop right across the road from the hotel! Free to ride and you don’t have to fight with traffic. All in all, I would definitely stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Perfect for our one night stay. Walking distance to countless events and the convention center. Very friendly front desk staff!!
Stayed 1 night in Mar 2025

8/10 Good

Keith

Stayed 3 nights in Mar 2025

2/10 Terrible

Donnie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very dissatisfied. The tub was not clean when we first come in there. There was hair in it. I did not say nothing but now I wished I would’ve in the mirrors was not clean. I would not recommend this hotel to no one. The only way I would ever come back to this hotel if they give me a free night But anyways won’t be back and then I would reconsider by looking at the showers and the mirrors if they was clean.
Stayed 4 nights in Mar 2025

6/10 Okay

Dawn

Travelled with family and small children
the room needed to be clean a little better, shower curtain need changed out and washed.
Stayed 4 nights in Mar 2025

6/10 Okay

Adalgisa, Roanoke

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness
Great location. Near a lot of attraction facilities and restaurants.
Stayed 2 nights in Mar 2025

2/10 Terrible

Ev

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This property had recent signs of bed bugs. Although management offered to give us another room, a large portion of the hotel was closed off and the only available rooms were not far enough away from our original room for me to feel as if the bugs would not have already traveled to other rooms. I suspect the owners were aware of the situation, because they showed no signs of alarm and diverted looking at me when I told them about it. We could not get in touch with Expedia and the hotel refused to refund our money. I would like a refund.
Stayed 1 night in Mar 2025

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with the room but the bathroom was a little small. Maid service was excellent.
Stayed 3 nights in Feb 2025

10/10 Excellent

Bonnie

Stayed 3 nights in Feb 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Jan 2025