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Sidney James Mountain Lodge

2.5 star property

Photo gallery for Sidney James Mountain Lodge

Indoor pool, 2 outdoor pools, open 9:00 AM to 11:00 PM, pool loungers
Interior
Queen Jacuzzi Suite - No Pets
Lobby sitting area
Café

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
610 Airport Road, Gatlinburg, TN, 37738
  • Place, SkyPark
    ‪14 min walk‬
  • Place, Anakeesta
    ‪17 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪17 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Courtside - Pet Friendly)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds (Courtside - Pet Friendly)

7.2 out of 10
Good
(23 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

Room, 1 King Bed, Non Smoking, Fireplace

Room, 1 King Bed, Non Smoking, Fireplace

8.8 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Creekside Two Doubles - No pets

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Creekside Two Doubles - No pets

8.6 out of 10
Excellent
(77 reviews)
  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Jacuzzi Suite - No pets

Room

King Jacuzzi Suite - No pets

8.2 out of 10
Very good
(43 reviews)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Bed Deluxe - No Pets

King Bed Deluxe - No Pets

King Bed Deluxe - No Pets

8.8 out of 10
Excellent
(30 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Creekside Two Queens - No Pets

Creekside Two Queens - No Pets

Creekside Two Queens - No Pets

7.8 out of 10
Good
(28 reviews)
  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Jacuzzi Suite - No Pets

Queen Jacuzzi Suite - No Pets

Queen Jacuzzi Suite - No Pets

8.8 out of 10
Excellent
(13 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (No Pets)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (No Pets)

8.4 out of 10
Very good
(58 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Queen Room - No pets

Room

Single Queen Room - No pets

8.6 out of 10
Excellent
(64 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Gatlinburg

You'll be centrally located in Gatlinburg with a stay at Sidney James Mountain Lodge, within a 15-minute walk of Gatlinburg Space Needle and SkyPark. .This hotel is 0.9 mi (1.4 km) from Anakeesta and 0.9 mi (1.5 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Gatlinburg Convention Center - 9 min walk - 0.8 km
  • Gatlinburg Space Needle - 12 min walk - 1.1 km
  • SkyPark - 14 min walk - 1.2 km
  • Anakeesta - 17 min walk - 1.4 km
  • Ripley's Aquarium of the Smokies - 17 min walk - 1.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 71 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬11 min walk
  • ‪Sugarlands Distilling Co. - ‬12 min walk
  • ‪Mellow Mushroom - ‬11 min walk
  • ‪Crockett's Breakfast Camp - ‬16 min walk
  • ‪Log Cabin Pancake House - ‬5 min walk

About this property

Sidney James Mountain Lodge

Riverfront hotel with 2 outdoor pools and a sauna
Sidney James Mountain Lodge offers 186 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a children's pool.

Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 186 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
You can enjoy a meal at Poolside Cafe serving the guests of Sidney James Mountain Lodge, or stop in at the snack bar/deli. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Gatlinburg? This hotel has 1600 square feet (149 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Poolside Cafe - Onsite café.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 15 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poolside Cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fishing
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,600 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 20.00 for adults, and USD 5.00 to 15.00 for children
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number yes

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the hot tub

Property is also known as

James Sidney
Sidney James
Sidney James Mountain Lodge
Sidney James Mountain Lodge Gatlinburg
Sidney James Mountain Lodge Motel
Sidney James Mountain Lodge Motel Gatlinburg
Sidney James Mountain Gatlinburg
Sidney James Mountain Hotel Gatlinburg
Sidney James Mountain
Sidney James Lodge
Sidney James Mountain Lodge Hotel
Sidney James Mountain Lodge Gatlinburg
Sidney James Mountain Lodge Hotel Gatlinburg

Sidney James Mountain Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 667 out of 1191 reviews
Rating 8 - Good. 245 out of 1191 reviews
Rating 6 - Okay. 160 out of 1191 reviews
Rating 4 - Poor. 73 out of 1191 reviews
Rating 2 - Terrible. 46 out of 1191 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Ron

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property not as good as advertised
Stayed 2 nights in Jun 2025

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here. The workers were very nice and professional, the rooms were very clean. The toilet in our room was not working properly, we went to the office to tell them and they immediately sent someone out to fix it. We will definitely be staying here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff was kind. Price was great! Room was good. They have multiple pools which is nice. For a motel this was really nice. I felt safe which I don’t always. It’s a decent walk 10-15 mins to downtown but definitely do-able. Worth it to avoid the high parking costs. Safe, clean, everything worked great price.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Good people, good property, doesn't break the bank.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip

We had a great stay, just sad we didn't see the bears that came to visit during our stay
Stayed 2 nights in Jun 2025

6/10 Okay

Tami

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Was woke up at 5 am wvery morning by emptying the dumpster outside our room. Rooms were clean but needed updated
Stayed 3 nights in Jun 2025

10/10 Excellent

Mendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the way around nice
Stayed 3 nights in Jun 2025

8/10 Good

Capricius

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was lovely….. parking sucked
Stayed 3 nights in Jun 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking also quite
Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael

Stayed 1 night in Jun 2025

4/10 Poor

Lyle

Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay! Everyone was friendly and very helpful. Would definitely stay again. Parking was difficult at times, areas are tight but it all worked out.
Stayed 5 nights in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable hotel

We really enjoyed the hot tub and the indoor and outdoor pools. The beds were comfortable and our room was clean.
Stayed 4 nights in Jun 2025

6/10 Okay

April

Travelled with partner
Liked: Cleanliness, staff & service
It was okay, the king jacuzzi room was very dated. Definitelyneeds a massive make over. Staff was great. Guess its a place to stay if everywhere else is full.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Toby

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Spa tub in the room was nice but very loud. Right over the check in desk. The Sauna has been removed but its still on the website. That was one of our reasons for booking at Sydney James. Update the photos and take off the things that aren't there anymore.
Stayed 2 nights in Jun 2025

4/10 Poor

Melissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property looked nothing like the pictures posted. Room smelled like mold, had bugs, tub leaked. We actually left and and stayed Nextdoor at the Fairfield.
Stayed 2 nights in Jun 2025

4/10 Poor

Milana

Disliked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great location and pool

I didnt think it was 5 star but it was good for what we needed. I woll say the room was a nice size. The bathroom was a little small but worked although it didn't have a fan and needs a light in the shower area. Fridge was a nice size too. I did see a baby roach and hair in shower but beds seemed clean even though the sheets were very cheap material. Not a great view anymore with the Embassy behind the property. The pools and hot tub were great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tamara

Liked: Amenities, property conditions & facilities
The rooms were very clean and the bed was comfortable. The staff were really nice and it was a plus that the trolley stopped right in front of the hotel. Would recommend it's a good place to stay.
Stayed 3 nights in Jun 2025

4/10 Poor

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

So disappointing…

We love the Sidney James. But, we unfortunately won’t be stay here anymore. The creek rooms have lost their appeal with the parking lot now taking over the view. There use to be trees and the creek and now all you see is parking lot and creek. lol. The parking has gotten ridiculously worse. If you aren’t in the room by 6 or earlier you won’t find a spot to park. Otherwise, the beds were comfortable and the room was nice.
Stayed 2 nights in Jun 2025

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Was great for what it is

Stayed in a room with one queen size bed. The hotel is older. It stated they’ve done some update in here and there my child love having three different pools to be able to go into. It was perfect for what we needed. It’s not the Ritz the mates could do a better job clean the vinyl floor, but it worked perfect for what we needed getaway trip for the kids .
Stayed 3 nights in Jun 2025

10/10 Excellent

Rohit

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wonderful stay
Stayed 2 nights in Jun 2025