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Gatlinburg Mountain Inn

2.5 star property

Photo gallery for Gatlinburg Mountain Inn

Exterior
Front of property
Standard Single Room, 1 Queen Bed
Reception
Standard Double Room | Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
390 East Pkwy, Gatlinburg, TN, 37738
  • Place, Historic Ogle Log Cabin
    ‪8 min walk‬
  • Place, Anakeesta
    ‪9 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪10 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(151 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Exterior
Best Western Plaza Inn
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  • Pool
  • Spa pool
  • Breakfast included
  • Kids’ pool
4.5 out of 5, Wonderful, 2,464 reviews
The price is AU$141
includes taxes & fees
17 May - 18 May
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About the area

Gatlinburg

With a stay at Gatlinburg Mountain Inn in Gatlinburg, you'll be within a 15-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. .This motel is 1.4 mi (2.2 km) from Great Smoky Mountains National Park and 9.9 mi (15.9 km) from Titanic Museum.
View more Motels in GatlinburgOpens in a new window

What's nearby

  • Historic Ogle Log Cabin - 8 min walk - 0.7 km
  • Anakeesta - 9 min walk - 0.8 km
  • Ripley's Aquarium of the Smokies - 10 min walk - 0.9 km
  • Gatlinburg SkyPark - 18 min walk - 1.5 km
  • Gatlinburg Convention Center - 19 min walk - 1.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬13 min walk
  • ‪Cliff Top Bar & Grill - ‬4 min drive
  • ‪Pancake Pantry - ‬13 min walk
  • ‪Ole Red - ‬9 min walk
  • ‪Subway - ‬12 min walk

About this property

Gatlinburg Mountain Inn

Gatlinburg Mountain Inn offers 38 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 38 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Sign language-capable staff

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Riverchase lodge

Gatlinburg Mountain Inn Motel

Gatlinburg Mountain Inn Gatlinburg

Gatlinburg Mountain Inn Motel Gatlinburg

Gatlinburg Mountain Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 441 out of 875 reviews
Rating 8 - Good. 250 out of 875 reviews
Rating 6 - Okay. 107 out of 875 reviews
Rating 4 - Poor. 49 out of 875 reviews
Rating 2 - Terrible. 28 out of 875 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

silvie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was clean, staff always friendly and helpful
Stayed 3 nights in Jan 2026

10/10 Excellent

Jack

Stayed 4 nights in Nov 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for the local area attractions, front desk was amazing very friendly and helpful. The room was very clean. We will book again
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking at door to room
Stayed 3 nights in Dec 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Jan 2026

10/10 Excellent

Scott

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient to downtown
Stayed 1 night in Jan 2026

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Mariana Jazmin

Liked: Cleanliness, staff & service
Excellent service
Stayed 3 nights in Nov 2025

4/10 Poor

Glen

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
They didn't offer any vending or ice machines, room 209 was full of MOLD in the bathroom. I will never book there again or recommend anyone else to.
Stayed 5 nights in Dec 2025

4/10 Poor

Caleb

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
When we arrived we were promptly checked in and shown our room; room was not clean: toilet dirty, bedding appeared slightly stained; cobwebs and dust on ceiling and surfaces; room was promised to have free WiFi but the tv was unable to connect and did not have cable; room was cold could see outside from heating/cooling unit; thermostat difficult to reach near the ceiling with no stool or anything to use to adjust; hair dryer wouldn’t work; some lighting was broken or otherwise in need of repair or replacement. Price of the room wasn’t expensive however even bare minimum expectations were not met with our stay and we left disappointed. Will not stay again.
Lighting that is broke or otherwise in need of replacement or repair
Dust on surfaces
Broken light fixture; dust on surfaces
Heating/cooling unit near ceiling
Stayed 1 night in Dec 2025

6/10 Okay

victor

Liked: Property conditions & facilities
the rooms are good the bathroom could use more cleaning overall decent 6/10
Stayed 3 nights in Dec 2025

10/10 Excellent

Ginger, Winter Park

Stayed 3 nights in Dec 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Exelent
Stayed 2 nights in Dec 2025

10/10 Excellent

Miguelangela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from my bedroom, nice staff, everything close, lot of places to eat
Stayed 5 nights in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and accommodating staff. Room was comfortable and adequate.
Stayed 1 night in Dec 2025

8/10 Good

Hanna

Liked: Cleanliness, amenities, property conditions & facilities
Recommend,so cozy place
Stayed 1 night in Dec 2025

2/10 Terrible

Shifeng

Liked: Cleanliness
Room was clean, but the air smelled of mold. It gave my friend an allergic reaction and woke up with itchy eyes.
Stayed 1 night in Dec 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
room was nice and clean. Wish it had a continental breakfast, but other than that it wasn't a bad place to stay. Staff was friendly, too.
Stayed 3 nights in Dec 2025

6/10 Okay

Brenda, East Point

Travelled with partner
Liked: Staff & service
Close to the center of town. Friendly staff. Can use some remodeling. Clutter outside.
Stayed 2 nights in Oct 2025

8/10 Good

Selena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff
Stayed 1 night in Dec 2025

10/10 Excellent

Francis

Stayed 3 nights in Dec 2025

10/10 Excellent

Sharan

good
Stayed 1 night in Oct 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities
Clean room, great staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Gwen

Stayed 1 night in Dec 2025