I booked this hotel for two nights specifically because it advertised an indoor pool and hot tub.
Unfortunately, when we went to use the pool today, we were told it was closed, and the staff could not give any clear information about when or if it would reopen tomorrow.
This was very disappointing, especially since today is Friday, the day after Christmas, and the pool was the main reason I chose this hotel and paid a higher price.
Had I known the pool would be unavailable, I would have chosen a different hotel.
I believe guests should be clearly informed in advance if major amenities like the pool and hot tub are not available.