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Glenstone Lodge

3.5 star property

Photo gallery for Glenstone Lodge

Indoor pool, outdoor pool, pool loungers
Restaurant
Standard Room, 2 Queen Beds (Interior)
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
504 Historic Nature Trl, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪6 min walk‬
  • Place, Anakeesta
    ‪15 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪15 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Poolside)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Poolside)

8.2 out of 10
Very good
(131 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for King with Balconies

King with Balconies

King with Balconies

9.2 out of 10
Wonderful
(38 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View

7.8 out of 10
Good
(19 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Exterior)

Standard Room, 1 King Bed (Exterior)

Standard Room, 1 King Bed (Exterior)

8.6 out of 10
Excellent
(62 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queens with Balconies

Desk, iron/ironing board, free cots/infant beds, free WiFi

Two Queens with Balconies

8.8 out of 10
Excellent
(107 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Fireplace

Standard Room, 1 King Bed, Fireplace

Standard Room, 1 King Bed, Fireplace

8.6 out of 10
Excellent
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Interior)

Standard Room, 2 Queen Beds (Interior)

Standard Room, 2 Queen Beds (Interior)

8.4 out of 10
Very good
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Exterior)

Standard Room, 2 Queen Beds (Exterior)

Standard Room, 2 Queen Beds (Exterior)

8.4 out of 10
Very good
(140 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

A stay at Glenstone Lodge places you in the heart of Gatlinburg, within a 10-minute walk of Gatlinburg Space Needle and SkyPark. .This hotel is 0.3 mi (0.5 km) from Gatlinburg Convention Center and 0.8 mi (1.3 km) from Great Smoky Mountains National Park.

What's nearby

  • Gatlinburg Convention Center - 6 min walk - 0.6 km
  • Gatlinburg Space Needle - 9 min walk - 0.8 km
  • SkyPark - 11 min walk - 1.0 km
  • Anakeesta - 15 min walk - 1.3 km
  • Ripley's Aquarium of the Smokies - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 71 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬9 min walk
  • ‪Mellow Mushroom - ‬9 min walk
  • ‪Crockett's Breakfast Camp - ‬13 min walk
  • ‪Log Cabin Pancake House - ‬2 min walk

About this property

Glenstone Lodge

Hotel with free parking, a short walk to Gatlinburg Space Needle
Glenstone Lodge offers 216 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 216 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities including an outdoor pool and an indoor pool. This hotel also features complimentary wireless internet access, wedding services, and a picnic area.
Enjoy a satisfying meal at Mountain Trail Cafe/Grill serving guests of Glenstone Lodge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mountain Trail Cafe/Grill - Onsite family restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 12 for adults and USD 8 to 8 for children
  • A restaurant

Restaurants on site

  • Mountain Trail Cafe/Grill

Things to do

  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.00 to 12.00 for adults, and USD 8.00 to 8.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Glenstone Gatlinburg
Glenstone Lodge
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Hotel Gatlinburg
Glenstone Hotel Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel Gatlinburg

Glenstone Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1295 out of 2480 reviews
Rating 8 - Good. 689 out of 2480 reviews
Rating 6 - Okay. 288 out of 2480 reviews
Rating 4 - Poor. 120 out of 2480 reviews
Rating 2 - Terrible. 88 out of 2480 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
quiet ,clean the indoor pool a real plus.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Was there for one day alot of kids. But the stay was amazing. Very comfortable beds, very nice and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I came back to this wonderful hotel. The staff is outstanding close to everything. We seen a bear cub from our room which was very cool. The pool is amazing refreshing always clean. Thank you John he works at front desk always welcomed us with a smile. We will definately be back!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the indoor pool. It’s in a great location and you can walk right down to the parkway in Gatlinburg. Our room was very clean.
Stayed 1 night in Jun 2025

8/10 Good

ernesto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was good
Stayed 3 nights in Jun 2025

8/10 Good

Aaron

Stayed 1 night in Jun 2025

10/10 Excellent

Wilson

Stayed 1 night in Jun 2025

10/10 Excellent

Charmaine, Streamwood

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was very nice. The toilet was not flushing properly & very low sitting. The tub could use an upgrade. The carpet could be replaced. Dirty feel on your feet. The beds and linens were very comfy. The gate to the outside pool was broke & caused you to walk the length of the parking lot. Overall we enjoyed our stay.
Stayed 3 nights in Jun 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, amenities
The first room we stayed in we had to literally walk through a hallway that felt like a sauna to get to it. There was no seal around the door so the noise was so overwhelming but I will say maintenance came and did a temporary fix on it. But by the second day the noise was so overwhelming we couldn’t handle it.. . They finally put us into a different room the second day. Then when we get into our new room, it was great at first but again noise comes right through the walls. But not as bad as. The pool area on the inside. Or the smell or overwhelming heat and smell. They had 0 parking whatsoever for guests because of everything else going on at the hotel, and at one point, we had to pay $20 a day to park down the hill. It’s a hill walk up about two City block to get to Gatlinburg Parkway. I got in the shower the first night I noticed that there is filth around the toilet and bathroom floor. It’s never been cleaned . I left them know with a note, I am missing a ruby and diamond bracelet not counting filthy bathroom and room that we cleaned but no vacuum or mop. The gentleman at the front desk was very nice and tried to accommodate housekeeping It’s horrible the properties beautiful to look at but it’s rooms aren’t very clean but again housekeeping is horrible. The AC didn’t work still doesn’t and no parking we won’t be back..
Stayed 6 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Smoky Mountain Heat Wave

The hotel was conveniently located within walking distance of the main street of things to do and places to eat. The staff was extremely helpful and friendly. The rooms are somewhat dated and a little dingy, though clean. The heat in the hallways to get to our room overlooking the indoor pool was nearly oppressive. All air conditioners vent into the halls and in the dead of summer, it was like a sauna, but our room remained comfortablely cool. Beds were comfortable and showers were adequate. Our daughter really enjoyed the multi-level pool with the waterfall.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great indoor pool

We love the indoor pool! Its perfect for the kids after a long day of fun. We also love how there is a trolley stop right out front. And we ate at the restaurant twice and loved it both times.
Stayed 3 nights in Jun 2025

2/10 Terrible

JODONNA

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Won’t stay again

Mike at the front desk was amazing but the rooms were terrible. We got a room on the inside of the indoor pool. It was molded. It was musky smelt really bad.
Stayed 1 night in Jun 2025

8/10 Good

Josuan

Erc A e On
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Shawn

Liked: Cleanliness, amenities
Nice staff, Awesome indoor pool area accommodating little kids up to adults with a 9ft deep pool. Rooms were a bit dated, but clean. Great location to everything. Would stay there again!
Stayed 3 nights in Jun 2025

8/10 Good

Yudisleydi

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Brenda

Stayed 3 nights in Jun 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Adrian, Chattanooga

Travelled with family and small children
Liked: Cleanliness, amenities
Nice property but I had minor issues with water drainage
Stayed 1 night in Jun 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Convenience - wonderful staff!
Stayed 2 nights in Jun 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service

Needs updating!!!

Definitely needs updating. Everywhere! The bed was very firm and uncomfortable. Our AC was right next to our bed and blew cold air at the head of our bed. No brochures in the room for restaurants that are near the hotel and or deliver. And no number for front desk or any room service. I gave my total experience a (3), which was GOOD. Hotel was clean, friendly customer service and great location. Was a discounted price from a vacation apt. It is not worth over $85 per night.
Stayed 2 nights in Jun 2025

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

jason

Disliked: Cleanliness
Lock broken on door; maintenance had to come twice to fix.
Stayed 1 night in Jun 2025

6/10 Okay

Bobbi

Travelled with family
Liked: Staff & service
Staff was nice. Rooms were a little rough.
Stayed 7 nights in Jun 2025