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Gatlinburg Town Square by Exploria Resorts

2.5 star property

Photo gallery for Gatlinburg Town Square by Exploria Resorts

Exterior
Terrace/patio
GTV Studio
Interior entrance
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot tub
  • Laundry
  • Pool
  • Air conditioning

Explore the area

Map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪5 min walk‬
  • Anakeesta
    ‪14 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪14 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for GTS Accessible Studio

GTS Accessible Studio

GTS Accessible Studio

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS Accessible 1 bedroom Condo

Terrace/patio

GTS Accessible 1 bedroom Condo

7.0 out of 10
Good
(6 reviews)
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for GTVH Standard King Room

GTVH Standard King Room

GTVH Standard King Room

8.0 out of 10
Very good
(67 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for GTS Accessible 2 bedroom Condo

1 bedroom, free WiFi, bed sheets

GTS Accessible 2 bedroom Condo

9.8 out of 10
Exceptional
(6 reviews)
  • 85 sq m
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for GTV Hotel Accessible Queen

1 bedroom, free WiFi, bed sheets

GTV Hotel Accessible Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for GTV Accessible 1 bedroom Condo

1 bedroom, free WiFi, bed sheets

GTV Accessible 1 bedroom Condo

9.4 out of 10
Exceptional
(6 reviews)
  • 68 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for GTVH Standard Queen Room

GTVH Standard Queen Room

GTVH Standard Queen Room

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for GTS 2 Bedroom Premium

1 bedroom, free WiFi, bed sheets

GTS 2 Bedroom Premium

9.2 out of 10
Wonderful
(35 reviews)
  • 85 sq m
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for GTS 2 Bedroom Deluxe

1 bedroom, free WiFi, bed sheets

GTS 2 Bedroom Deluxe

9.0 out of 10
Wonderful
(16 reviews)
  • 80 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for GTS 1 bedroom Condo

Terrace/patio

GTS 1 bedroom Condo

9.2 out of 10
Wonderful
(47 reviews)
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for GTS Studio

GTS Studio

GTS Studio

8.8 out of 10
Excellent
(29 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for GTS 3 Bedroom Condo

GTS 3 Bedroom Condo

GTS 3 Bedroom Condo

8.0 out of 10
Very good
(1 review)
  • Sleeps 9
  • 1 King Bed, 2 Twin Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for GTV 1 Bedroom Condo

1 bedroom, free WiFi, bed sheets

GTV 1 Bedroom Condo

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for GTV Studio

GTV Studio

GTV Studio

8.4 out of 10
Very good
(16 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the area

Gatlinburg

With a stay at Gatlinburg Town Square by Exploria Resorts in Gatlinburg, you'll be a 5-minute walk from Gatlinburg Convention Center and 15 minutes by foot from Great Smoky Mountains National Park. .This hotel is 0.3 mi (0.5 km) from Gatlinburg Space Needle and 0.4 mi (0.7 km) from SkyPark.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Gatlinburg Space Needle - 8 min walk - 0.7 km
  • SkyPark - 9 min walk - 0.8 km
  • Anakeesta - 14 min walk - 1.2 km
  • Ripley's Aquarium of the Smokies - 14 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬10 min walk
  • ‪Smith & Son Corner Kitchen - ‬7 min walk
  • ‪Mellow Mushroom - ‬8 min walk

About this property

Gatlinburg Town Square by Exploria Resorts

Hotel with free parking, a short walk to Gatlinburg Space Needle
Gatlinburg Town Square by Exploria Resorts offers 221 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.
An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 221 air-conditioned rooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones with free local calls, and housekeeping is provided on request.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Gatlinburg Town Square by Exploria Resorts Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 511 out of 1012 reviews
Rating 8 - Good. 255 out of 1012 reviews
Rating 6 - Okay. 116 out of 1012 reviews
Rating 4 - Poor. 63 out of 1012 reviews
Rating 2 - Terrible. 67 out of 1012 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Tairah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

MOLD

Walked into the hotel room smelling super strong like bleach, turns out the room has bad mold, emailed manager and gave her a few days to message back, and they never did. See picture below if you want to stay & sleep with mold. Don't recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the iffice was so nice & were very friendly. We truly loved our room. When you first come in the room it smells so fresh & clean. We truly loved having the fireplace in our room. The next time we come we will try out one of the rooms with a jacuzzi tub in it. I highly recommend your resort & we'll be back again. ❤️
Stayed 5 nights in Mar 2025

8/10 Good

Haleigh

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great for families/couples!!

We had a great time. The indoor pool wasn’t heated though. Other then that we enjoyed our stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Renda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! I would rent the same room again next time, the view out our patio door was Amazing! The side of the building where our room was located felt quiet and private. Not only that, but our original room was not ready even though we checked in after 4, so the nice front desk lady placed us in an upgraded room with a view without us even asking.
Stayed 3 nights in Mar 2025

8/10 Good

Olivia

Stayed 3 nights in Mar 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay.

Its was a nice place had some renovations going on. Only down side was the indoor heated pool was ice cold. Kids were disappointed. That was one of the reasons i booked it was because of the pool.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable
Stayed 4 nights in Mar 2025

6/10 Okay

Paul

Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large comfy quiet room, friendly staff. Room fridge was defrosting and had water in it,told staff when on way to my dinner and everything was taken care of by the time i returned. Will stay here again we need arises
Stayed 3 nights in Mar 2025

4/10 Poor

John

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Our jet tub did not work properly. The elevators need maintenance
Stayed 2 nights in Mar 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Vishal

Stayed 5 nights in Mar 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Mar 2025

8/10 Good

Reba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and fast check-in. Clean room. Friendly staff! Will definitely stay here again!.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dylan

Stayed 5 nights in Feb 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to the strip could walk to everything without having to find or pay for parking. Wish the pool water was warm but the hot tub was perfect. The room was spacious and beds were comfortable perfect for our group of 4
Stayed 3 nights in Mar 2025

10/10 Excellent

chalon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable
Stayed 2 nights in Mar 2025

10/10 Excellent

Mahesh

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities

Never stay in this dump.

The building was a dump. Nothing about it was even close to the pictures and discripton that was advertised. The building is very old and dilapidated. It is located next to a rundown vacant building. The parking lot has no lighting and the building itself was very poorly lit. The sliding door to the outside wouldn't even lock. No was to secure the room.This building needs torn down. I cant believe they market this place as nice. It's an absolute dump. I came in late just for the night. Had I gotten there earlier in the day i would have refused the room and left. Ifbitbwould have been a multi night stay I would have refused it anyway. I cant beleive the city even lets them operate in its condition.
Stayed 1 night in Mar 2025

4/10 Poor

William

Disliked: Cleanliness, staff & service, room comfort

Never again

Food Trash on night stand at check in. Tv did not work. Ac is right next to the bed so you are either really hot or really cold shower was falling apart. Parking lot looked like a messy contruction site
Stayed 2 nights in Mar 2025

10/10 Excellent

suzzanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing. This is our favorite place to stay when we come to Gatlinburg.
Stayed 3 nights in Mar 2025