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Gatlinburg Town Square

2.5 star property

Photo gallery for Gatlinburg Town Square

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GTV Studio | In-room dining
1 bedroom, free WiFi, bed sheets
Ping pong
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
  • Air conditioning
  • Parking included

Explore the area

View map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Anakeesta
    ‪14 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪14 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for GTS Accessible Studio

1 bedroom, free WiFi, bed sheets

GTS Accessible Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS Accessible 1 bedroom Condo

Ping pong

GTS Accessible 1 bedroom Condo

7.0 out of 10
Good
(6 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for GTVH Standard King Room

GTVH Standard King Room

GTVH Standard King Room

8.0 out of 10
Very good
(72 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for GTS Accessible 2 bedroom Condo

Ping pong

GTS Accessible 2 bedroom Condo

9.8 out of 10
Exceptional
(7 reviews)
  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for GTV Hotel Accessible Queen

GTV Hotel Accessible Queen

GTV Hotel Accessible Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for GTV Accessible 1 bedroom Condo

Ping pong

GTV Accessible 1 bedroom Condo

9.2 out of 10
Wonderful
(7 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for GTVH Standard Queen Room

GTVH Standard Queen Room | Terrace/patio

GTVH Standard Queen Room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for GTS 2 Bedroom Premium

Ping pong

GTS 2 Bedroom Premium

9.2 out of 10
Wonderful
(36 reviews)
  • 85 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for GTS 2 Bedroom Deluxe

Ping pong

GTS 2 Bedroom Deluxe

9.2 out of 10
Wonderful
(17 reviews)
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for GTS 1 bedroom Condo

Ping pong

GTS 1 bedroom Condo

9.2 out of 10
Wonderful
(51 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for GTS Studio

1 bedroom, free WiFi, bed sheets

GTS Studio

8.8 out of 10
Excellent
(33 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for GTS 3 Bedroom Condo

1 bedroom, free WiFi, bed sheets

GTS 3 Bedroom Condo

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Twin Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for GTV 1 Bedroom Condo

Ping pong

GTV 1 Bedroom Condo

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for GTV Studio

GTV Studio | Living area

GTV Studio

8.6 out of 10
Excellent
(23 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the area

Gatlinburg

With a stay at Gatlinburg Town Square in Gatlinburg, you'll be in the entertainment district, a 5-minute walk from Gatlinburg Convention Center and 15 minutes by foot from Great Smoky Mountains National Park. .This family-friendly hotel is 0.3 mi (0.5 km) from Gatlinburg Space Needle and 0.4 mi (0.7 km) from SkyPark.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Gatlinburg Space Needle - 8 min walk - 0.7 km
  • SkyPark - 9 min walk - 0.8 km
  • Anakeesta - 14 min walk - 1.2 km
  • Ripley's Aquarium of the Smokies - 14 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬8 min walk
  • ‪Puckers Sports Bar - ‬9 min walk
  • ‪Mellow Mushroom - ‬8 min walk
  • ‪Crockett's Breakfast Camp - ‬12 min walk

About this property

Gatlinburg Town Square

Family-friendly hotel with a fitness center and a seasonal outdoor pool
Gatlinburg Town Square offers 100 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones with free local calls, and housekeeping is provided on request.
Don't miss out on the many recreational opportunities, including an indoor pool, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Things to do

  • Basketball
  • Children's pool
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Reviews

Gatlinburg Town Square Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 591 out of 1175 reviews
Rating 8 - Good. 300 out of 1175 reviews
Rating 6 - Okay. 134 out of 1175 reviews
Rating 4 - Poor. 77 out of 1175 reviews
Rating 2 - Terrible. 73 out of 1175 reviews

Reviews

10/10 Excellent

James

Stayed 2 nights in Jun 2025

6/10 Okay

Brittany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

More cons than pros

I'm usually not one to leave reviews, but for this one it felt warranted. My sister and I took my 3 year old neice for a weekend trip. When we were looking for places to stay, places with kiddie pools were a deciding factor. First of all, when we arrived Friday night, the door to our room wasn't even closed. Then Saturday morning my neice woke up excited and ready to go swimming only to find out the pool wasn't even opened. It still had the cover over it. I understand there were repairs in progress, but i feel as if there should have been some kind of notice of this before booking. Lastly, when we were gathering our things together to get ready to leave, my sister found a pair of someone's (from a previous stay) dirty socks underneath the corner of the bed. There was also trash underneath the vanity in the bathroom. The positive for them was their customer service. Check-in was smooth. Saturday night our tv wouldn't work. I called the front desk and spoke with Cassie (not sure of spelling). She immediately came right up to our room and checked it out and couldn't get it to work. She went and found another tv and brought it up to us. We thought that was extremely nice of her. Aside from her being so kind to us, we weren't exactly satisfied with our stay here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family of 4 stayed for 5 nights. The staff was friendly, the room was clean and comfortable. It was a short walk to tons of stuff to do and places to eat. Would definitely stay here again.
Stayed 5 nights in Jun 2025

6/10 Okay

George

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sergio A

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice property
Stayed 3 nights in Jun 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we have stayed here. You can walk to the strip. Not hard to get to. The parking on the other hand is tricky if you have a bigger vehicle asked for a red tag parking when booking cause they only have so many. If you dont get a red tag then yoi have to park in the underground parking lot and it can be a very tight spot
Stayed 3 nights in Jun 2025

10/10 Excellent

Teddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Always a good place to stay. We come every year.
Stayed 4 nights in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2025

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities, room comfort
One of the ladies at the front desk was very unfriendly and rude. It was clean except for the spider webs in the corner. Other than that it was decent.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bethanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much bang for your buck! Plus extremely friendly staff. We got in at 3am and the front desk associate was chipper and personable. Fully stocked kitchen and convenient parking very close to the strip. Really enjoyed our stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

rizaldy

Liked: Cleanliness, amenities
Nice and clean
Stayed 3 nights in Jun 2025

10/10 Excellent

Cody sheets

Stayed 3 nights in Mar 2025

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay. Small parking area.

It was a good stay. The rooms were clean and comfortable.The only issue we had is trying to find the location for our deluxe suite. The directions are not clear after you check in. Even the people working at the information desk were not entirely sure how to tell us to get to our room. But we finally found it. The garage is very small also. So be sure you get there early to try to find a good spot to park or you have to go back out the garage on the highway to turn around to go right back in. There is no space to even turn your vehicle around in it. But overall the stay was good.
Stayed 4 nights in Jun 2025

10/10 Excellent

Daffany

Liked: Cleanliness
Stayed 3 nights in Jun 2025

2/10 Terrible

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The positives: It’s affordable. The staff were nice during check in. Hot water, so hot it will burn you. Good water pressure in the shower. Bed was comfortable. The negatives: The room door was open when we first got there. Room smells musty, like Fritos. It was not clean. The A/C struggled to keep up. It leaked and left a gross moldy puddle on the balcony. There were frogs talking all night very loudly. You have to drive up the street to their pool. We didn’t bother. You get a check out cleaning list to complete before you leave.
Stayed 2 nights in Jun 2025

6/10 Okay

Daniel

Travelled with family, Travelled with partner
Liked: Cleanliness
Nothing wrong with the stay- but amenities such as the pool(s) were all more than a brisk walk away (easier to drive). They messaged letting us know their elevators were not working ahead of time- but I didn’t see any during my stay functional or not. If these aren’t concerns- it’s a longer walk to the strip which can be a great compromise to save on parking and walk down to the events on the main strip. I would recommend - those who are handicapped, pregnant, or otherwise not in good physical health may find it impractical to use amenities- or use room as a whole.
Stayed 2 nights in Jun 2025

8/10 Good

Patsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Lisa

Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was very clean and very close to the main strip. Parking could be better unless you have a compact car or small sedan. This is not a place for trucks.
Stayed 2 nights in May 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The door inside the unit where sticking and our master bedroom didnt have a lock. Other then that not a bad place to stay.
Stayed 2 nights in Jun 2025

8/10 Good

Ashley

Stayed 3 nights in May 2025

2/10 Terrible

Jongmin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025