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Brookside Lodge

3.0 star property

Photo gallery for Brookside Lodge

Lobby sitting area
Lobby sitting area
Lobby sitting area
Property grounds
2 outdoor pools, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Pool
  • Gym

Explore the area

View map
463 E Parkway, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • SkyPark
    ‪3 min drive‬
  • Gatlinburg Convention Center
    ‪4 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

9.0 out of 10
Wonderful
(45 reviews)
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

8.0 out of 10
Very good
(116 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

8.2 out of 10
Very good
(99 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

9.0 out of 10
Wonderful
(153 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

1 bedroom, premium bedding, pillow-top beds, in-room safe

Riverside Deluxe King with Fireplace.

8.8 out of 10
Excellent
(101 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King

Riverside Deluxe King

9.2 out of 10
Wonderful
(12 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the area

Gatlinburg

In the heart of Gatlinburg, Brookside Lodge is within a 5-minute drive of Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. .This family-friendly hotel is 1 mi (1.6 km) from SkyPark and 1.1 mi (1.7 km) from Gatlinburg Space Needle.

What's nearby

  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km
  • SkyPark - 3 min drive - 1.7 km
  • Gatlinburg Space Needle - 3 min drive - 1.7 km
  • Ripley's Believe It Or Not Museum - 3 min drive - 1.7 km
  • Gatlinburg Convention Center - 4 min drive - 2.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬17 min walk
  • ‪Tennessee Cider Company - ‬16 min walk
  • ‪Anakeesta Smokehouse - ‬4 min drive
  • ‪Subway - ‬15 min walk
  • ‪Ole Red - ‬12 min walk

About this property

Brookside Lodge

Family-friendly hotel with 2 outdoor pools and free breakfast
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can get around on the shuttle (surcharge), which operates within 0.1 mi.
A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include express check-out, luggage storage, and laundry facilities. Planning an event in Gatlinburg? This hotel has facilities measuring 4004 square feet (372 square meters), including a conference center. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 0.1 mi
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • TV in common areas
  • Volleyball
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (4,004 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1150 out of 2101 reviews
Rating 8 - Good. 528 out of 2101 reviews
Rating 6 - Okay. 244 out of 2101 reviews
Rating 4 - Poor. 108 out of 2101 reviews
Rating 2 - Terrible. 71 out of 2101 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
There w
Stayed 3 nights in May 2025

10/10 Excellent

Michael, Rockford

Liked: Staff & service, amenities, property conditions & facilities
People are nice. The place needs a refresh.
Stayed 1 night in May 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean with a beautiful stream located behind us, the staff were very pleasant and helpful however the room did have a very odd musky odor
Stayed 4 nights in May 2025

8/10 Good

twila

Travelled with family
Liked: Staff & service
Room was a little dated but over all nice. Mattresses need to updated were very uncomfortable sleep in.
Stayed 2 nights in May 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Liked balcony over the creek. Lighting in the room was poor.
Stayed 2 nights in May 2025

8/10 Good

Karen A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good stay with easy access to the National Park. Loved being next to the creek- it was like white noise. We did not have bfast since it started at 8 am and we were in the park by that time each day. Price was right for what we wanted.
Stayed 2 nights in May 2025

10/10 Excellent

Michelle Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. The outside balcony was next to the brook. Easy access to the trolley stop right across the street. The room was a little older, but I felt that added to the atmosphere.
Stayed 4 nights in May 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Brookside

Nice quiet area . Was disappointed with food offered for breakfast .Same food every morning
Stayed 3 nights in May 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service
Very nice overall
Stayed 2 nights in Mar 2025

8/10 Good

Wanda

Liked: Cleanliness, staff & service
We've stayed at this hotel.many,any times and always enjoyed our stay. But the last 2nd visits we were put in the older section. Behind the office on the right. Both stays were disappointing. We are well aware of the bear issues and the precautions to keep them from trying to get into cars etc. So we were surprised to find the bathroom window would not close all the way and we were unable to lock it. And the dead bolt was broken on the front door. Didn't discover either issue until after the office closed at 11pm. The breakfast was meager and unappetizing. Good coffee though. We are frequent visitors to Gatlinburg after 2 disappointing stays, may stay elsewhere. We enjoy the creekside rooms and fireplace, but disappointed how the facility has declined.
Stayed 1 night in May 2025

10/10 Excellent

Carla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne, Greensboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Staff was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice older hotel. Room was comfortable the breakfast was good. staff was very friendly and helpful. Easy access to the free trolly for trips to main street.
Stayed 3 nights in May 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place. The staff was most definitely the best ever!1
Stayed 3 nights in May 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brookside is a very unique and special place to stay. I love the fireplaces. I love the stream, and I like to open the door when I have a good fire going, so I can hear the water and the fire at the same time.
Stayed 1 night in May 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely loved this place!

This place was so cute and cozy! It was my first time staying there and will definitely stay there again. The view of the river was perfect.
Stayed 2 nights in May 2025

6/10 Okay

Terry

Travelled with family
Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Francis

Stayed 8 nights in May 2025

6/10 Okay

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower- water was warm at best & didn't last long before cold.
Stayed 3 nights in May 2025

10/10 Excellent

angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place but breakfast shouldn't changed
Stayed 2 nights in May 2025

10/10 Excellent

Anna-maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be staying here again. The room was nice and clean, off the back balcony was a cute babbling brook, and there were breakfast lunch and dinner options all right across the street.
Stayed 2 nights in Apr 2025

8/10 Good

LINDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. If you like the sound of rain, you’ll love staying here. The sound of the creek behind the lodge mostly drowns out the noise from the road.
Stayed 1 night in May 2025

10/10 Excellent

Paula

Stayed 2 nights in May 2025

2/10 Terrible

Richard, AUSTIN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Back door leading out of unit unsafe. No trash can in bathroom, no hangers, coffee pot not working, railing falling apart leading to second floor and exterior in poor condition. Carpeting in room disgustingly. Old and unkept property.
Stayed 2 nights in May 2025