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Brookside Lodge

3.0 star property

Photo gallery for Brookside Lodge

Lobby sitting area
Lobby sitting area
Lobby sitting area
Lobby sitting area
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
463 E Parkway, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪12 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Place, Gatlinburg SkyPark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

8.8 out of 10
Excellent
(174 reviews)
  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

8.8 out of 10
Excellent
(111 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

8.2 out of 10
Very good
(105 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

9.0 out of 10
Wonderful
(55 reviews)
  • Mountain view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

8.0 out of 10
Very good
(139 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King

Riverside Deluxe King

9.2 out of 10
Wonderful
(16 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Gatlinburg

In the heart of Gatlinburg, Brookside Lodge is within a 5-minute drive of Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. .This family-friendly hotel is 1 mi (1.6 km) from Gatlinburg SkyPark and 1.1 mi (1.7 km) from Gatlinburg Space Needle.

What's nearby

  • Anakeesta - 12 min walk - 1.0 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km
  • Gatlinburg Convention Center - 2 min drive - 2.0 km
  • Gatlinburg SkyPark - 3 min drive - 2.0 km
  • Gatlinburg Space Needle - 3 min drive - 2.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Bar & Grill - ‬19 min walk
  • ‪Tennessee Cider Company - ‬16 min walk
  • ‪Subway - ‬15 min walk
  • ‪Ole Red - ‬12 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬17 min walk

About this property

Brookside Lodge

Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can get around on the shuttle (surcharge), which operates within 0.1 mi.
A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include express check-out, luggage storage, and laundry facilities. Planning an event in Gatlinburg? This hotel has facilities measuring 4004 square feet (372 square meters), including a conference center. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 0.1 mi
  • Parking on site (USD 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • TV in common areas
  • Volleyball
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (4,004 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Self parking fee: USD 5 per day
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1237 out of 2166 reviews
Rating 8 - Good. 505 out of 2166 reviews
Rating 6 - Okay. 239 out of 2166 reviews
Rating 4 - Poor. 110 out of 2166 reviews
Rating 2 - Terrible. 75 out of 2166 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Rajat

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience staying in this hotel..left the hotel with in 2 hours of checking in..due to bugs running all over the room..room was smelling like smoke
Stayed 3 nights in Dec 2025

2/10 Terrible

Eriberto, Deltona

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
When I reserved a the high class room was told at the front desk it was not available, that Expedia book the wrong room for me, was given a room that was less then I had paid & reserved, the room that was given found 3 bugs, front door had a crack that the cold air came trough, was told that the room was to be cleaned daily & towels changed Never was done while we was there very bad experience would never nor recommend this place not for the money I paid & not get the room I wanted
Stayed 3 nights in Dec 2025

10/10 Excellent

Emny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Buena ubicación, muy cómodo con el balcón para el río.. bella la vista.. y está remodelado.
Stayed 2 nights in Dec 2025

6/10 Okay

Alice

Liked: Property conditions & facilities
Staff always friendly...had problems with the TV...was not working properly... volume kept going out...couldn't change the channel for 3 day's...only was there for 4 days...housekeeping was on point with our towels..but did not vacuum our floor..an it needed it..this was my third year staying here during Christmas holiday..but i think im going to try another lodge next year...
Stayed 4 nights in Dec 2025

10/10 Excellent

Cheryl, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at Brookside for us! Was very pleased to see eggs and sausage added to breakfast in the morning. We had more than enough to get us started for the day. Stayed in the honeymoon suite again and we love the fireplace, balcony and big soaking tub. It is spacious and clean and gives us a cabin feeling without the high price or or inconvenient location. Staff has always been friendly. We had everything we needed to have a relaxing getaway, but I have no doubt that that they would have taken care of any needs we could have had. The only let down was that we didn't get to see a bear this time. We will try again when we return in a month or so!😀
Stayed 2 nights in Dec 2025

10/10 Excellent

Merissa

Lovely room, massive bathtub
Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Travelled with partner
The room was spacious however it had a fireplace and the room had a strong smell from the fireplace. The staff was great.
Stayed 4 nights in Dec 2025

8/10 Good

Sanjeewa dinesh

Stayed 1 night in Dec 2025

4/10 Poor

Suzette

Liked: Cleanliness
Stayed many many times, really loved these rooms so spacious.. when we checked in I was informed there is now a $5 per night for parking when I asked when did start. The clerk said about a month ago 😞 I asked why and she said so they could Black drop and reline parking spaces.when we first started coming to brookside all 4 floors had ice machine then the first and third flór. This stay no ice machine worked at all when I asked they me they were all cut off but there was a machine in the pool house. So we will be finding a new hotel to stay.
Stayed 3 nights in Dec 2025

6/10 Okay

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean but someones bedroom slippers were left near the cabinet. No one ever came and got them after I called. They did bring a clean bedspread because one appeared dirty. My only real compliant was the beds were really soft. They need to replace mattresses. I would stay here again for the cost. Staff was very nice and accommodating.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities
Our room was very nice and clean. The staff was also very friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service
Great
Stayed 3 nights in Dec 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities
I have stayed here twice now. The in room fireplace, porch/balcony, location, and friendliness of staff make this a perfect place to stay.
Stayed 1 night in Dec 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Love having a fireplace in our room. Very convenient to everything, but far enough away from all the noise! Love the sounds of the brook at night 🤗
Stayed 3 nights in Dec 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and rooms clean and comfy. Conveniently located and walking distance to all the main attractions. Definitely my new place to stay.
Stayed 3 nights in Dec 2025

8/10 Good

Cailan

Travelled with family
Liked: Cleanliness, staff & service
The room was clean and the staff was very friendly. We loved our view of the creek off the back patio. My onlt complaint is that we were on the 2nd floor and the ramp to get upstairs was very steep and could be dangerous for elderly or handicapped people especially in inclement weather. I don’t think that’s something that could easily be changed, it’s just something to note for those who may stay here and to request a 1st floor room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay. We loved the room. Wish i would had got some wood for the fire place. I will be returning i am sure. The staff was super nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Chas

Liked: Cleanliness, staff & service, amenities
Clean room, friendly, helpful staff, close to downtown Gatlinburg too
Stayed 4 nights in Dec 2025

10/10 Excellent

Sherri

Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't have the breakfast
Stayed 5 nights in Dec 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2025

6/10 Okay

Roberta

Travelled with partner, Travelled with group
Liked: Cleanliness
The property is in need of some updating and maintenance. There is no space in the bathroom to put a shaving, cosmetics or toiletries bag. Everything has to be stored outside the bathroom. One dresser drawer was broken and unusable. Water temp and pressure was good. Bed was reasonably comfortable. Breakfast is in a separate building in a huge room and the room was unheated, making our single breakfast visit uncomfortable. We drove into Pigeon Forge the other 5 days for breakfast. There is a downtown shuttle stop right in front of the hotel making it super convenient to get into Gatlinburg and avoiding having to pay $20-40 for parking. Parking at the hotel is $5/day that we didn’t expect. Not awful, not great and not nearly as expensive as the hotels in town.
Stayed 6 nights in Dec 2025

4/10 Poor

Rick

Disliked: Cleanliness, amenities, property conditions & facilities
It’s hard to find a nice place to stay near Gatlinburg that is also affordable. I paid more to stay here, hoping for clean and well-kept. Stink bugs, cob webs, peeling paint, bathtub enamel chips and slow draining, very sketchy elevator. Posted signs at breakfast are less than welcoming. Also charged daily to park in their lot. Motel is wanting a rustic feel, fell short from neglect.
Stayed 2 nights in Dec 2025

8/10 Good

Robert

Stayed 1 night in Dec 2025