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Best Western Galena Inn & Suites

2.5 star property

Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub
Lobby sitting area
Indoor pool, outdoor pool, pool loungers
Reception
Suite, 1 King Bed, Non Smoking, Jetted Tub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
9923 West US Route 20, Galena, IL, 61036
  • Place, Grant Home
    ‪8 min walk‬
  • Place, Belvedere Mansion
    ‪13 min walk‬
  • Place, Old Market House
    ‪17 min walk‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(29 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Galena

When you stay at Best Western Galena Inn & Suites in Galena, you'll be in the historical district, within a 15-minute walk of Grant Home and Washburne House Historic Site. .This hotel is 0.6 mi (1 km) from Belvedere Mansion and 0.9 mi (1.4 km) from Grant Park.

What's nearby

  • Grant Home - 8 min walk - 0.7 km
  • Belvedere Mansion - 13 min walk - 1.1 km
  • Dowling House - 17 min walk - 1.5 km
  • Old Market House - 17 min walk - 1.5 km
  • Eagle Ridge Resort Golf - 9 min drive - 12.1 km

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • ‪Bread & Vine - ‬18 min walk
  • ‪Galena Roasters - ‬20 min walk
  • ‪Durty Gurt's - ‬3 min drive
  • ‪Paradise Bar & Grill - ‬3 min drive
  • ‪Kaladi's Coffee Bar - ‬17 min walk

About this property

Best Western Galena Inn & Suites

Hotel in Galena with free breakfast and a 24-hour fitness center
Best Western Galena Inn & Suites offers 42 accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 42 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
A complimentary full breakfast is served daily from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Reviews

Best Western Galena Inn & Suites Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 506 out of 1004 reviews
Rating 8 - Good. 282 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 64 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

Reviews

10/10 Excellent

Drew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

RoseAnn

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was run down, room was clean but pool was full of leaves building run down. Vending machines empty. The breakfast was decent. Asked for a room facing the parking lot, that didn’t happen, asked if there was a shuttle to town was told yes but when we got there , there was no shuttle. Only on weekends. Had to ask for the room to be cleaned. Not worth 100.00 a night!
Stayed 2 nights in Aug 2025

8/10 Good

William

Liked: Staff & service
Someone needed to empty the garbage in the dining room. Air conditioner was not keeping the room cool. It was ok but had it on the lowest temp.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was nice, spacious, and clean. I would have appreciated a better coffee setup in the breakfast area. The price was a bit steep.
Stayed 1 night in Aug 2025

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The pool are could use some renovations but overall an ok place to stay and visit Galena.
Stayed 1 night in Aug 2025

8/10 Good

Richard A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Kieja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this trip very nice noe somewhere else next ty ty ty everyone
Stayed 1 night in Aug 2025

6/10 Okay

Angelo

Travelled with family
Liked: Staff & service
3 star hotel but otherwise ok for a night or 2.
Stayed 1 night in Aug 2025

10/10 Excellent

AMANDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2025

8/10 Good

ERIKA

It was a good time!
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service
Not much to do. Every thing closed at 9ish. It’s a older but seemed to be clean. Had a odd smell. I’m funny about smells so it was a big thing for me.
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice for the price, breakfast included was decent, staff very nice
Stayed 2 nights in Jul 2025

2/10 Terrible

Salina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

I was supposed to stay 2 nights and we only stayed one. We settled into our room in the evening and immediately found old fross pizza in the microwave. The cleaning lady gave me cleaning supplies so i can clean it myself and didn't offer to clean it. There were dead bugs on the phone and hair on the dressers. We went to take showers and it took 30 minutes for the water to drain. We did 2 days because we wanted to utilize the pool for an afternoon, but after seeing the condition of the pool we decided to check out. Unfortunately, no one offered to clean the room or fix the tub. I couldn't stay there another night and cut our trip short.
Stayed 2 nights in Jul 2025

2/10 Terrible

Erica

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Was just dirty and uncomfortable pillows were horrible had a sore neck for a week after… I will not stay at a best western again
Stayed 2 nights in May 2025

4/10 Poor

Travis, Maple Grove

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Breanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

william

Travelled with partner
Liked: Amenities
Great place to stay close to downtown and restaurants
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk, clean room, cool AC
Stayed 1 night in Jul 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and price was Good compared to others hotels in the area.
Stayed 1 night in Jul 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very happy with my stay.
Stayed 3 nights in Jul 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful time

This hotel is very cozy and comforting. The hotel staff during the weekdays was amazing and so friendly. I really enjoyed talking with them. The location of the hotel is awesome as it is next to a pizza place with an arcade and a gas station. Super convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay!
Stayed 1 night in Jun 2025