The staff at the front desk were very welcoming and courteous, checking us in efficiently. The room was clean, but there was an odd, musty odor that took some time to get used to. We did have our dog (labradoodle, very clean, no shedding), and I'm sure our room was one that is used exclusively for dogs. Perhaps the odor was from previous dogs that stayed in the room? Other than that, very nice hotel inside and out.