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Quality Inn & Suites Franklin

2.5 star property

Photo gallery for Quality Inn & Suites Franklin

Suite, 1 King Bed with Sofa bed, Non Smoking
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking
Lobby
Free buffet breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1620 Armory Dr, Franklin, VA, 23851
  • Place, Franklin Commons Shopping Center
    ‪3 min walk‬
  • Place, Armory Plaza
    ‪11 min walk‬
  • Place, Paul D. Camp Community College - Franklin Campus
    ‪2 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds, Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Lobby
Super 8 by Wyndham Franklin
Franklin
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.5 out of 5, Good, 462 reviews
The price is AU$97
includes taxes & fees
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About the area

Franklin

With a stay at Quality Inn & Suites Franklin, you'll be centrally located in Franklin, just a 4-minute walk from Franklin Commons Shopping Center and 9 minutes by foot from Armory Plaza. .This hotel is 0.6 mi (0.9 km) from Lakeview Medical Center and 1.2 mi (1.9 km) from Paul D. Camp Community College - Franklin Campus.

What's nearby

  • Franklin Commons Shopping Center - 3 min walk - 0.3 km
  • Armory Plaza - 11 min walk - 0.9 km
  • Paul D. Camp Community College - Franklin Campus - 2 min drive - 2.4 km
  • Franklin City Hall - 4 min drive - 3.8 km
  • Planters Peanut Center - 36 min drive - 45.9 km

Getting around

  • Norfolk Intl. Airport (ORF) - 63 min drive

Restaurants

  • ‪Love's Travel Stop - ‬2 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪El Ranchero - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive

About this property

Quality Inn & Suites Franklin

Quality Inn & Suites Franklin offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is included.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Franklin

Comfort Inn Hotel Franklin

Franklin Comfort Inn

Comfort Hotel Franklin

Quality Inn Franklin

Quality Franklin

Quality Inn Suites

Quality Inn & Suites Franklin Hotel

Quality Inn & Suites Franklin Franklin

Quality Inn & Suites Franklin Hotel Franklin

Quality Inn & Suites Franklin Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 74 out of 234 reviews
Rating 8 - Good. 52 out of 234 reviews
Rating 6 - Okay. 60 out of 234 reviews
Rating 4 - Poor. 23 out of 234 reviews
Rating 2 - Terrible. 25 out of 234 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Tyler

Stayed 1 night in Feb 2026

10/10 Excellent

Christian

Stayed 6 nights in Jan 2026

10/10 Excellent

Christian

Stayed 6 nights in Jan 2026

2/10 Terrible

Taisha

Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and relaible
Stayed 2 nights in Jan 2026

6/10 Okay

Aerial

Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, and the staff was very friendly and accommodating.
Stayed 1 night in Jan 2026

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, amenities
The sweet lady who checked me in was awesome. After that everything and everyone was downhill. The room smelled musty, so much so that I woke up with a raging headache. The neighborhood is kinda sketchy and loud and the room was outdated and not the cleanest. I will not stay here again and do not recommend.
Stayed 1 night in Oct 2025

4/10 Poor

Mark

Liked: Property conditions & facilities
Disliked: Cleanliness
The room has a odd smell, unable to change rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

10/10 Excellent

Edessa

Stayed 1 night in Dec 2025

6/10 Okay

Bruce

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff was excellent, room really needed upgraded, smelled musky/moldy.
Stayed 3 nights in Dec 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bed was kinda lumpy. Some things falling apart. But overall not too bad for the price.
Stayed 1 night in Nov 2025

8/10 Good

Randy

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The day staff member Ms. Joyce was very kind and professional.
Stayed 1 night in Nov 2025

10/10 Excellent

Oscar

Stayed 1 night in Nov 2025

6/10 Okay

Patty

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms are very old
Stayed 3 nights in Nov 2025

4/10 Poor

Christina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Overall needs updating, room was dinghy and felt unsafe. The door did not close tight, although you could lock it, but it had about 1/2 inch gap you could see daylight. The staff was helpful and courteous with extra towels. The breakfast was minimal with cold cereal and toast/ muffins or yogurt. Could have had some fresh fruit.
Stayed 1 night in Nov 2025

6/10 Okay

Stephanie

Liked: Cleanliness
Room in good condition could use updating but overall decent
Stayed 5 nights in Nov 2025

6/10 Okay

Mackey

Stayed 1 night in Nov 2025

10/10 Excellent

Kayren

Stayed 1 night in Nov 2025

6/10 Okay

Matthew

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was not clean, we ended up leaving after the first night and staying in a different hotel. It was gross. The lady at the front dest was nice when I checked out
Stayed 3 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, easy to find room, everything I needed for overnight stay
Stayed 1 night in Oct 2025

10/10 Excellent

Ronnie

Stayed 2 nights in Oct 2025

2/10 Terrible

Munir

Stayed 1 night in Oct 2025