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Best Western Mountainbrook Inn

2.5 star property

Photo gallery for Best Western Mountainbrook Inn

Seasonal outdoor pool, pool umbrellas, pool loungers
Free daily full breakfast
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
3811 Soco Road Route 19, Maggie Valley, NC, 28751
  • Place, Maggie Valley Gem Mine
    ‪3 min walk‬
  • Place, Maggie Valley Festival Grounds
    ‪14 min walk‬
  • Place, Wheels Through Time Museum
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

8.6 out of 10
Excellent
(22 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.8 out of 10
Excellent
(72 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room with Balcony

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible King Room with Bathtub

  • Sleeps 2
  • Free Wi-Fi

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Mountain View, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Hairdryer

  • Sleeps 4
  • Free Wi-Fi

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About the area

Maggie Valley

What's nearby

  • Maggie Valley Gem Mine - 3 min walk - 0.3 km
  • Fantasy Golf & Game Room - 5 min walk - 0.4 km
  • Maggie Valley Opry House - 6 min walk - 0.5 km
  • Maggie Valley Festival Grounds - 14 min walk - 1.2 km
  • Wheels Through Time Museum - 20 min walk - 1.7 km

Restaurants

  • ‪Maggie's Galley - ‬14 min drive
  • ‪Catrina’s Cantina - ‬6 min drive
  • ‪Butts On The Creek - ‬4 min drive
  • ‪Ben’s Backdraft BBQ - ‬11 min drive
  • ‪Joey's Pancake House - ‬10 min walk

About this property

Best Western Mountainbrook Inn

Flat-screen televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include air conditioning and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and barbecue grills.
A complimentary full breakfast is served daily.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Early check-in subject to availability

Contactless check-in available

Check-out

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Best Western Mountainbrook

Best Western Mountainbrook Inn

Best Western Mountainbrook Inn Maggie Valley

Best Western Mountainbrook Maggie Valley

Mountainbrook Inn

Best Western Maggie Valley

Best Western Mountainbrook Hotel Maggie Valley

Maggie Valley Best Western

Mountainbrook Maggie Valley

Best Western Mountainbrook Inn Hotel

Best Western Mountainbrook Inn Maggie Valley

Best Western Mountainbrook Inn Hotel Maggie Valley

Best Western Mountainbrook Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Staff were friendly and professional. Room was clean and cozy. Only hiccup we had was having to get keycard entered each day of our stay, but the staff were super nice and took care of it promptly. Would stay again.
Stayed 3 nights in Feb 2026

4/10 Poor

Chris

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked from 1/29 to 2/1. Snow was coming to Maggie Valley. So to make it home safe we spent the night and then went home. I called about a refund. They said there was no refund. I will NEVER book another stay with Travelocity or Expedia EVER again. Very disappointed!!
Stayed 3 nights in Jan 2026

2/10 Terrible

Carter

Travelled with family
Disliked: Amenities, property conditions & facilities
We received no room service, cleaning or restocking of towels or sundries the entire stay. Both days they never replenished breakfast breakfast items after the initial start.
Stayed 2 nights in Jan 2026

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , friendly staff, good location ( food restaurant, ski areas, etc) and quiet place.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stoyan

Stayed 1 night in Jan 2026

10/10 Excellent

Deborah

Stayed 2 nights in Jan 2026

10/10 Excellent

Trevor

Stayed 3 nights in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. I had to work with them twice, once to extend my stay for another night, and once to change rooms due to needing two beds because of back pains. Both were handled quickly and with friendly service. Both rooms were clean and comfortable. Breakfast was tasty.
Stayed 2 nights in Jan 2026

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Cozy rooms. Excellent location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rami

Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Very good experience all around. Kind and helpful staff were courteous and very warm. Clean rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Rami

Stayed 1 night in Dec 2025

10/10 Excellent

Jerrod, atlanta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, breakfast was very good and location was perfect.
Stayed 3 nights in Jan 2026

10/10 Excellent

Makayla

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Room was nice, breakfast was good, service was excellent!
Stayed 2 nights in Dec 2025

8/10 Good

Jackie

Business traveller
Liked: Cleanliness, amenities
Availability on website but not at hotel
Stayed 1 night in Dec 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities
Room was spotless, clean area wherever you walked to. Wish the bathrooms were modern.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rahimul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival the gentleman at the front desk was kind and helpful. Asked for a bottom floor room and he was able to accommodate. Room was clean, stocked and quiet. Would absolutely stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff. Good selection on breakfast bar.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ana María

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast and friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

ju

Stayed 2 nights in Dec 2025

10/10 Excellent

April

Nice
Stayed 1 night in Dec 2025

10/10 Excellent

LESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean the staff was very helpful. We loved our stay.
Stayed 3 nights in Nov 2025

6/10 Okay

Walter

Stayed 4 nights in Nov 2025

8/10 Good

Ismaray

Stayed 3 nights in Nov 2025