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SureStay Hotel By Best Western Fernley

2.5 star property

Photo gallery for SureStay Hotel By Best Western Fernley

Lobby
Suite, 1 King Bed, Non Smoking, Microwave
Exterior
Suite, 1 King Bed, Non Smoking, Microwave
Seasonal outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Parking included

Explore the area

View map
1405 Newlands Drive East, Fernley, NV, 89408
  • Place, The Silverado Casino
    ‪2 min walk‬
  • Place, Millennium Park
    ‪5 min drive‬
  • Place, Grand Sierra Resort Casino
    ‪39 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.2 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

8.2 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Similar properties

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
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  • Pool
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4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$224
includes taxes & fees
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About the area

Fernley

With a stay at SureStay Hotel By Best Western Fernley in Fernley, you'll be a short 3-minute walk from The Silverado Casino and within 4 minutes by car from Millennium Park..This hotel is 2.3 mi (3.7 km) from Green Valley Park and 4.5 mi (7.3 km) from Truckee River.

What's nearby

  • The Silverado Casino - 2 min walk - 0.2 km
  • Millennium Park - 5 min drive - 2.9 km
  • Fernley 95A Speedway - 11 min drive - 12.1 km
  • Tesla Gigafactory - 24 min drive - 41.8 km
  • Grand Sierra Resort Casino - 39 min drive - 70.4 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 39 min drive

Restaurants

  • ‪Love's Travel Stop - ‬5 min drive
  • ‪Wendy's - ‬5 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Subway - ‬5 min walk

About this property

SureStay Hotel By Best Western Fernley

SureStay Hotel By Best Western Fernley offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

This Fernley hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site.
Make yourself at home in one of the 66 individually furnished guestrooms. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as a hot tub and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a vending machine.
A complimentary full breakfast is included.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per day

Service animals are welcome, and are exempt from fees

3 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Fernley

Best Western Fernley Inn

Fernley Best Western

Best Western Fernley Hotel Fernley

Best Western Fernley Inn

Surestay By Fernley Fernley

SureStay Hotel By Best Western Fernley Hotel

SureStay Hotel By Best Western Fernley Fernley

SureStay Hotel By Best Western Fernley Hotel Fernley

SureStay Hotel By Best Western Fernley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 379 out of 1008 reviews
Rating 8 - Good. 316 out of 1008 reviews
Rating 6 - Okay. 177 out of 1008 reviews
Rating 4 - Poor. 75 out of 1008 reviews
Rating 2 - Terrible. 61 out of 1008 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Liked: Staff & service, amenities
Friendly service and a fantastic breakfast
Stayed 3 nights in Dec 2025

8/10 Good

Martin

Stayed 1 night in Jan 2026

10/10 Excellent

Kenneth

Stayed 2 nights in Nov 2025

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, staff & service
The concierge was amazing when I checked in. However there was mold growing on the bathroom walls caused by poor ventilation.
Stayed 1 night in Jan 2026

8/10 Good

Michelle

Stayed 1 night in Jan 2026

6/10 Okay

Nicole

Stayed 1 night in Jan 2026

10/10 Excellent

Ming

Stayed 1 night in Jan 2026

2/10 Terrible

Jimmie

Stayed 1 night in Jan 2026

8/10 Good

MITZI

Stayed 1 night in Jan 2026

8/10 Good

Cameron

Stayed 1 night in Jan 2026

8/10 Good

Kenneth

Stayed 3 nights in Jan 2026

6/10 Okay

Larry

Travelled with family
Liked: Staff & service, room comfort
Carpet dirty. Bathroom floor very dirty. Tub/shower faucet very difficult to open. Staff instructed to “pull like you’re going to break it” which was too difficult for my 77 year old mother-in-law”. I could barely open it. Staff was welcoming and helpful. Parking was convenient right outside the room. Bed was comfortable.
Stayed 2 nights in Dec 2025

6/10 Okay

Keith

Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Stayed 1 night in Dec 2025

8/10 Good

Russell

Stayed 3 nights in Dec 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast wasn't quite as expected but sufficient. Staff was great! Room was clean.
Stayed 1 night in Dec 2025

8/10 Good

Robert, Discovery Bay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and welcoming. Our stay was quiet and the staff was friendly.
Stayed 2 nights in Dec 2025

8/10 Good

Debbie

Stayed 3 nights in Dec 2025

6/10 Okay

Truong

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
There is a need to have an elevator
Stayed 1 night in Dec 2025

10/10 Excellent

Mike and Cassie

Stayed 1 night in Nov 2025

4/10 Poor

Karrie

Stayed 1 night in Nov 2025

8/10 Good

Stephen

Stayed 7 nights in Nov 2025

6/10 Okay

Clydene

Travelled with family
Liked: Staff & service
Disliked: Amenities
Night clerk great, room okay I wish the hot tub was open didn’t say otherwise one of the main reasons I booked this hotel. Fire alarm sounded the next morning but our devices did not sound. Great that the room has a co2 detector but the smoke detector was disgusting and grossly aged. Beds Meah but for the price decent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hector

Stayed 10 nights in Nov 2025

8/10 Good

beth

Liked: Cleanliness, staff & service
nice bedside lighting
Stayed 1 night in Nov 2025