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Quality Inn & Suites

2.5 star property

Photo gallery for Quality Inn & Suites

Lobby
Free daily continental breakfast
Vending machine
Standard Room, 2 Queen Beds, Non Smoking
Electric vehicle-charging station

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi
  • 24/7 front desk

Explore the area

View map
120 Hwy 21 S, Monroeville, AL, 36460
  • Place, Alabama Southern Community College - Monroeville Campus
    ‪3 min drive‬
  • Place, Monroe County Hospital
    ‪5 min drive‬
  • Place, Vanity Fair Golf and Tennis Club
    ‪11 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

55-inch Smart TV with satellite channels, TV

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

55-inch Smart TV with satellite channels, TV

Suite, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Monroeville

With a stay at Quality Inn & Suites in Monroeville, you'll be 25.7 mi (41.4 km) from Evergreen City Hall and 31 mi (49.8 km) from Wind Creek Casino. .This hotel is 32 mi (51.5 km) from Atmore Drag Way.

What's nearby

  • Alabama Southern Community College - Monroeville Campus - 3 min drive - 3.5 km
  • Monroe County Hospital - 5 min drive - 5.6 km
  • Monroeville City Hall - 9 min drive - 9.2 km
  • Vanity Fair Golf and Tennis Club - 11 min drive - 9.8 km
  • Wind Creek Casino - 52 min drive - 58.8 km

Getting around

  • Mobile Regional Airport (MOB) - 96 min drive

Restaurants

  • ‪Vikyna Mexican Restaurant - ‬2 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Sonic - ‬2 min drive
  • ‪AJ's - ‬2 min walk
  • ‪Papa John's Pizza - ‬3 min drive

About this property

Quality Inn & Suites

Hotel in Monroeville with free breakfast and a seasonal outdoor pool
Quality Inn & Suites offers 42 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Monroeville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 42 guestrooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 2001
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - August 2022

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Pool access available from 7:00 AM to 10:30 PM

Property is also known as

Country Carlson Monroeville
Country Inn Carlson Monroeville
Quality Inn & Suites Hotel
Quality Inn & Suites Monroeville
Quality Inn & Suites Hotel Monroeville
Country Inn Suites by Radisson Monroeville AL

Reviews

Quality Inn & Suites Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 96 out of 336 reviews
Rating 8 - Good. 110 out of 336 reviews
Rating 6 - Okay. 59 out of 336 reviews
Rating 4 - Poor. 49 out of 336 reviews
Rating 2 - Terrible. 22 out of 336 reviews

Reviews

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Housekeeping coming in the room at 730 in the morning when checkout isn't until 11. That was very rude and they need to stop invading customers privacy.
Stayed 1 night in Jun 2025

4/10 Poor

Linda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First as a female traveling alone it was very concerning that the door to the outside parking lot did not have key card entry. Anyone can enter their back doors unseen and I was placed in a room directly next to this unlocked doorway. There was no fire alarm in my room and the electrical plugs did not have covers which are both OSHA violations. They had mouse traps out everywhere as seen in picture by outside door. I was staying for 2 nights and was only given one towel, hand towel and washcloth for the entire stay. The hand towel had brown stains all over it as seen in picture. No one came to empty trash, change out towels or make bed during my stay. The first morning I went to breakfast which was just a choice of waffle, cereal or yogurt. I grabbed a yogurt and opened while driving into work. The color was more purple than the pink color of strawberry yogurt so I checked date and it had been expired for almost 2 weeks. Front desk clerk was on the phone talking to family during check in and when I went to desk because my key was not working. Both times I felt like she was aggravated I was interrupting her conversation to ask for service.
Stayed 2 nights in Jun 2025

2/10 Terrible

Capri, Los Angeles

Stayed 2 nights in Jun 2025

6/10 Okay

April

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was ok just kept having problems with the TV
Stayed 1 night in Jun 2025

6/10 Okay

Ashanti

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This property needs a lot of work, the facility is run down, the air wasn’t working properly, no shower curtain in the bathroom, hair from the past guest in the bathroom, toilet was nasty! My highlight was staff members one name was Tiffany and she was a breath of fresh air !
Stayed 2 nights in May 2025

10/10 Excellent

Leslie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Robby

Stayed 2 nights in May 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accomodating.
Stayed 1 night in Apr 2025

4/10 Poor

Judy

Disliked: Cleanliness, property conditions & facilities
First of all, the entire Inn smelled of old cooked food. Second of all, the room I was in # 119 the beds need replacing. Both beds squeaked all night as we turned over in or sleep. This tells me there hasn't been an inspection recently.
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great for the price and breakfast was decent. It's what you would expect
Stayed 1 night in Feb 2025

6/10 Okay

Kathy, chicago

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I the staff was Very Nice, accommidating and helpful but the look of the hotel rooms need a lot of upgrades.
Stayed 1 night in Feb 2025

2/10 Terrible

Courtney

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start off by saying if I could, I would give this place zero stars. When we first got there entering the hotel it smelled like Indian food. I was like OK let’s just see the room so we checked in while in the room we set our bags down. The bed was squeaky. We looked up at the wall and seen a COCKROACH that’s when I was like no way we are not staying here. I told gentlemen at the front desk that I wanted my money back, but said he would have to talk to the owner. No one ever got back with me and now I’m disputing it with my bank.
Stayed 1 night in Jan 2025

8/10 Good

Mattie

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator has to tag luggage upstairs
Stayed 2 nights in Oct 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

RaQuetta

Stayed 1 night in Jul 2024

4/10 Poor

Ken

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Below average
Stayed 1 night in Oct 2024

8/10 Good

Tish

Business traveller
Liked: Cleanliness, staff & service
It’s an older property, but it does the job and I had a good nights rest with a good shower and a fridge with tv. What else could you want?
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The people on staff were incredibly sweet, unfortunately the facility was run down and in poor condition. It’s about time to renovate that hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Danica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are awesome!
Stayed 1 night in Aug 2024

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I canceled my reservation because of an emergency. Staff rude want refund my money.
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Stayed 1 night in Aug 2024

10/10 Excellent

Damion

Travelled with partner
Liked: Cleanliness, amenities
Very good
Stayed 2 nights in Jul 2024

2/10 Terrible

Marcelo

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible! No internet, smelly, there is not breakfast, only coffee and orange juice, the key did not work
Stayed 1 night in Jul 2024