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Residence Inn by Marriott Helena

3.0 star property

Photo gallery for Residence Inn by Marriott Helena

BBQ/picnic Area
Check-in/check-out kiosk
Lobby
Exterior
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
2500 E Custer Ave, Helena, MT, 59602
  • Place, Last Chance Tennis Center
    ‪17 min walk‬
  • Place, St. Peter's Medical Group North
    ‪3 min drive‬
  • Place, Helena Civic Center
    ‪6 min drive‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪19 min walk‬

Room options

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Studio, 1 King Bed with Sofa bed (Hearing Accessible) | Bathroom

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Full-sized fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Fireplace)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Fireplace)

8.8 out of 10
Excellent
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.8 out of 10
Excellent
(13 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

32-inch LCD TV with cable channels, TV

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(26 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Helena

When you stay at Residence Inn by Marriott Helena in Helena, you'll be near the airport, within a 5-minute drive of Last Chance Tennis Center and St. Peter's Medical Group North. .This hotel is 2.9 mi (4.7 km) from Bill Roberts Golf Course and 3.2 mi (5.1 km) from Great Northern Carousel.

What's nearby

  • Last Chance Tennis Center - 17 min walk - 1.5 km
  • St. Peter's Medical Group North - 3 min drive - 3.2 km
  • Montana State Capitol - 5 min drive - 6.2 km
  • Helena Civic Center - 6 min drive - 4.9 km
  • Cathedral of St. Helena - 6 min drive - 5.2 km

Getting around

  • Helena, MT (HLN-Helena Regional) - 2 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Copperline Hardware - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Shellie's Country Cafe - ‬3 min drive
  • ‪Taco John's - ‬4 min drive

About this property

Residence Inn by Marriott Helena

Residence Inn by Marriott Helena offers 91 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 91 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, ski storage, and a fireplace in the lobby. Guests can catch a ride on the complimentary shuttle, which operates within 3 mi.
Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Helena. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Helena? This hotel has 495 square feet (46 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary during limited hours.
Guests are offered a complimentary buffet breakfast. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:30 AM to 11:00 PM
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Personal motorised watercraft
  • Ski storage
  • Splash pad
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 23 2026 to May 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from February 16 2026 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 88 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Helena Marriott
Helena Residence Inn
Marriott Helena
Residence Inn Helena
Residence Inn Marriott Helena
Residence Inn Marriott Hotel Helena
Residence Inn Helena Hotel Helena
Residence Inn Marriott Helena Hotel
By Marriott Helena Helena
Residence Inn by Marriott Helena Hotel
Residence Inn by Marriott Helena Helena
Residence Inn by Marriott Helena Hotel Helena

Residence Inn by Marriott Helena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 406 out of 521 reviews
Rating 8 - Good. 69 out of 521 reviews
Rating 6 - Okay. 26 out of 521 reviews
Rating 4 - Poor. 13 out of 521 reviews
Rating 2 - Terrible. 7 out of 521 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lindsay

Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Stayed 1 night in Dec 2025

10/10 Excellent

Alisa Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, will definitely stay again
Stayed 2 nights in Dec 2025

10/10 Excellent

SHANE T

Stayed 1 night in Nov 2025

10/10 Excellent

Lupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly able to bring my pet the breakfast is enough and the room is excellent im picky about my rooms im very satisfied
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities
The maid Chris on my floor was so welcoming and kind. Everyone at the front desk was delightful. I needed some help from maintenence for my door bolt and he was very nice also. I loved the friendliness from everyone who works there.
Stayed 3 nights in Nov 2025

10/10 Excellent

Shannen, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are incredible and friendly. Breakfast was premium with many healthy options. Pool is very large with separate splash pool and yet another large hot tub open till 11pm. Beautiful festive decor and fireplace in courtyard
Stayed 1 night in Nov 2025

10/10 Excellent

David, Danville

Liked: Cleanliness, amenities, property conditions & facilities
Super quiet and comfortable I would stay here anytime
Stayed 1 night in Nov 2025

4/10 Poor

Toni

Disliked: Amenities, property conditions & facilities
looked like a nice place from the outside. once inside and in the room not so great. No hot water, way to much chlorine in the pool and could have been cleaner. wi fi was also not working. kids were coughing and sick from being in the pool area in the evening and workers were frantically running around the next morning talking about the pool issues and it was shut down immediately. Boiler was out and were not told at check in. Wifi was down. breakfast was adequate and staff was friendly. it was a quite place to stay. Hopefully they can get the issues fixed quickly.
Stayed 1 night in Nov 2025

10/10 Excellent

PATRICIA, Ogden

Stayed 2 nights in Nov 2025

6/10 Okay

Melinda

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was not the cleanest, there was hair on the
Stayed 1 night in Nov 2025

10/10 Excellent

Jenna

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and kind to me and my daughter. We will be visiting again!
Stayed 1 night in Nov 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities
It was great
Stayed 1 night in Oct 2025

8/10 Good

Cassie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast used to be incredible now it seems they have cut corners to save a buck. The pool was overly crowded and not ventilated well the chlorine was so in the area it burned our eyes.
Stayed 1 night in Oct 2025

10/10 Excellent

Serena

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa, Anaconda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome, grandson's really liked the pool
Stayed 1 night in Oct 2025

10/10 Excellent

Kerry, Fort Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, well decorated and very clean. Bed was comfortable, breakfast extensive for an all-included meal, and staff was friendly and helpful. Expecially appreciated the fireplace in my suite, and the fireplace in the lobby!
Stayed 3 nights in Oct 2025

10/10 Excellent

Yosef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breafast, friendly staff, very good room, well maintained hotel, comfort beds.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and accommodating. The room was quiet and comfortable. The breakfast was great with lots of options and with lots of places to sit and eat from cozy corners to a big family friendly table. Loved it. Enjoyed sitting by the fireplace and visiting too.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Ccg
Stayed 1 night in Sep 2025

10/10 Excellent

lenny

Stayed 3 nights in Aug 2025

10/10 Excellent

Lesi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and easy check-in. Nice room with everything we need.
Stayed 1 night in Sep 2025

10/10 Excellent

Lou

Stayed 3 nights in Aug 2025

10/10 Excellent

Brett, Sheridan

Stayed 1 night in Sep 2025