The hotel was in a nice area, with gas, shopping & dining nearby. The hotel lobby and room were clean. During our 4 day stay, no one cleaned our room. I called down to the front desk and asked if rooms were cleaned daily, and they said, Yes. On day one about 11:00 a young man knocked on our door and asked if we wanted any clean towels. I assumed that he would clean the room later, but upon returning about midnight we noticed it was not cleaned. Day two, no offer of towels and the room was not cleaned. Day three, I called down again, by then we had no towels, our garbage cans were over-flowing and we had no toilet paper. A front desk person brought up the supplies we needed, and said someone would be in later (this was at noon) to clean our room. That never happened. Also, the breakfast was the same every day. When I've stayed at Holiday Inn Express before they change up the eggs and had cheese or veggie mini omelets, and ham or bacon. They did add dry french toast one day and biscuits & gravy the next day. (eggs, potatoes & meat were the same for three mornings) Not sure it was worth the $300+, I paid per night.