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Grand Harbor Resort and Waterpark

3.5 star property

Photo gallery for Grand Harbor Resort and Waterpark

Property grounds
Free daily continental breakfast
Lobby
Exterior
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Gym
  • Breakfast included

Explore the area

View map
350 Bell St, Dubuque, IA, 52001
  • Diamond Jo Casino
    ‪1 min walk‬
  • Grand Harbor Resort and Waterpark
    ‪2 min walk‬
  • National Mississippi River Museum and Aquarium
    ‪5 min walk‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(81 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(46 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

View from room

Best Western Plus Dubuque Hotel & Conference Center

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.3 out of 5, Excellent, 1,004 reviews
The price is AU$189
includes taxes & fees
2 Sept - 3 Sept
Best Western Plus Dubuque Hotel & Conference Center

About the area

Dubuque

With a stay at Grand Harbor Resort and Waterpark, you'll be centrally located in Dubuque, steps from Diamond Jo Casino and within a 10-minute walk of National Mississippi River Museum and Aquarium. .This family-friendly hotel is 0.3 mi (0.4 km) from Mississippi River and 0.1 mi (0.1 km) from Grand Harbor Resort and Waterpark.

What's nearby

  • Diamond Jo Casino - 1 min walk - 0.0 km
  • Grand Harbor Resort and Waterpark - 2 min walk - 0.2 km
  • National Mississippi River Museum and Aquarium - 5 min walk - 0.4 km
  • Five Flags Center - 8 min walk - 0.7 km
  • Q Casino - 3 min drive - 3.9 km

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 12 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Pepper Sprout - ‬9 min walk
  • ‪Diamond Jo Casino - ‬2 min walk
  • ‪Filament Meetery & Eatery - ‬2 min walk
  • ‪Dimensional Brewing Company - ‬12 min walk

About this property

Grand Harbor Resort and Waterpark

Family-friendly Dubuque hotel connected to the convention center, steps from Diamond Jo Casino
Grand Harbor Resort and Waterpark offers 193 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Dubuque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 193 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a complimentary water park and a lazy river. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Enjoy American cuisine at Tony Romas, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Dubuque? This hotel has 1453 square feet (135 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served between 6:30 AM and 9:00 AM on weekdays.
Tony Romas - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tony Romas

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Cot (surcharge)
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (1,453 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Built in 2002
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 5.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Grand Harbor
Grand Harbor Resort
Grand Harbor Resort & Waterpark
Grand Harbor Resort & Waterpark Dubuque
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Grand Harbor Waterpark
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Harbor Grand Resort
Dubuque Grand Harbor
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Grand Harbor Resort Waterpark
Grand Harbor Waterpark Dubuque
Grand Harbor Resort and Waterpark Hotel
Grand Harbor Resort and Waterpark Dubuque
Grand Harbor Resort and Waterpark Hotel Dubuque

Grand Harbor Resort and Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 382 out of 1006 reviews
Rating 8 - Good. 288 out of 1006 reviews
Rating 6 - Okay. 199 out of 1006 reviews
Rating 4 - Poor. 85 out of 1006 reviews
Rating 2 - Terrible. 52 out of 1006 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

Cody

Travelled with partner
Liked: Staff & service, property conditions & facilities
I like that the property was right off the river. I had a room facing the river so the scenery was nice.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff which is the heartbeat of any vacation. Over the top helpful and accommodating. We would love to see the up keep on the water park done a little better but even that is not a complaint. We would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riverfront along the property is very nice.
Stayed 1 night in May 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was so nice they were very kind
Stayed 1 night in May 2025

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in desk help was very friendly and talkative! Always willing to help!
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
Ok hotel in general. Shower did not work, maintenance "fixed" it. It did sorta work after that.
Stayed 1 night in May 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in May 2025

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far trip has been fine. Hoping for a restful sleep tonight. Room is nice overlooking the river.
Stayed 1 night in May 2025

10/10 Excellent

Glenda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each employee I encountered was most helpful, kind and efficient. I had a dead battery and Diane (?) and Pierre (?) didn't hesitate to help me. Brad, in the arts/crafts kids room was AMAZING! My granddaughters just loved him. They colored a picture for him. My grandson totally enjoyed the arcade. And, of course, the waterpark was perfect! It was well tended by staff. The gal, at the concession, was so good. She managed everyone with quick service, a smile and good attitude. I've been telling everyone about our experience. We WILL be back!!
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location
Stayed 2 nights in Apr 2025

6/10 Okay

Lorrie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property.
Stayed 1 night in Apr 2025

8/10 Good

Jaime

Stayed 2 nights in Apr 2025

2/10 Terrible

Bryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place is a run down dump. Rooms are outdated. AC doesn’t work. Had to move rooms twice before we got one that worked. Staff was very friendly and helpful. I feel bad for them having to try to make up for such a terrible facility.
Stayed 1 night in Apr 2025

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Very great place right on the river perfect water park for pur son we had such a great time!
Stayed 1 night in Apr 2025

6/10 Okay

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My wife and I stayed in Rm 329.. the first night there was no hot water. My wife says the temperature was like taking a "peepee shower." Additionally, the security of the room was very questionable. The door for the room had been kicked in at one time. The lower corner of the door was curved away from the door jam and the exterior surface of the door itself was splintered. It's beyond me why they didn't feel the need to replace the door. I can't recommend this place to stay for anyone if security is not a top priority for management.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun first timer experience

We went to the Grand Harbor for the first time. The waterpark, though, aged was loads of fun. The staff was super friendly and accommodating. The only nitpick was that the walls behind the nightstands were super dusty but I would have never seen it if I did not need to plug something in.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Karla, Barneveld

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfy, room was clean- the shower pressure and warmth was not good at all. Breakfast was good! There were a lot of people and a lot of kids, it was a little chaotic and to be expected with having an indoor water park.
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Dean

Liked: Cleanliness
Stayed 1 night in Apr 2025