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Grand Harbor Resort and Waterpark

3.5 star property

Photo gallery for Grand Harbor Resort and Waterpark

Property grounds
Free daily continental breakfast
Lobby
Exterior
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Gym
  • Breakfast included

Explore the area

View map
350 Bell St, Dubuque, IA, 52001
  • Place, Diamond Jo Casino
    ‪1 min walk‬
  • Place, Grand Harbor Resort and Waterpark
    ‪2 min walk‬
  • Place, National Mississippi River Museum and Aquarium
    ‪5 min walk‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪14 min drive‬

Room options

Junior Suite, 1 King Bed with Sofa bed (No Waterpark Access )

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (No Waterpark Access )

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(89 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(49 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

View from room

Best Western Plus Dubuque Hotel & Conference Center

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.4 out of 5, Excellent, 1,020 reviews
The price is AU$173
includes taxes & fees
23 Oct - 24 Oct
Best Western Plus Dubuque Hotel & Conference Center

About the area

Dubuque

With a stay at Grand Harbor Resort and Waterpark, you'll be centrally located in Dubuque, steps from Diamond Jo Casino and within a 10-minute walk of National Mississippi River Museum and Aquarium. .This family-friendly hotel is 0.3 mi (0.4 km) from Mississippi River and 0.1 mi (0.1 km) from Cherry Lanes Bowling Alley.

What's nearby

  • Diamond Jo Casino - 1 min walk - 0.0 km
  • Grand Harbor Resort and Waterpark - 2 min walk - 0.2 km
  • National Mississippi River Museum and Aquarium - 5 min walk - 0.4 km
  • Five Flags Center - 8 min walk - 0.7 km
  • Q Casino - 3 min drive - 3.9 km

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 12 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Pepper Sprout - ‬9 min walk
  • ‪The Filament - ‬2 min walk
  • ‪Arby's - ‬15 min walk
  • ‪Grand Harbor Resort and Waterpark - ‬2 min walk

About this property

Grand Harbor Resort and Waterpark

Family-friendly Dubuque hotel connected to the convention center, steps from Diamond Jo Casino
Grand Harbor Resort and Waterpark offers 193 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Dubuque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 193 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a complimentary water park and a lazy river. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Enjoy American cuisine at Tony Romas, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Dubuque? This hotel has 1453 square feet (135 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served between 6:30 AM and 9:00 AM on weekdays.
Tony Romas - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tony Romas

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Cot (surcharge)
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (1,453 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Built in 2002
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 5.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Grand Harbor
Grand Harbor Resort
Grand Harbor Resort & Waterpark
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Grand Harbor Resort and Waterpark Hotel
Grand Harbor Resort and Waterpark Dubuque
Grand Harbor Resort and Waterpark Hotel Dubuque

Grand Harbor Resort and Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 397 out of 1027 reviews
Rating 8 - Good. 293 out of 1027 reviews
Rating 6 - Okay. 198 out of 1027 reviews
Rating 4 - Poor. 86 out of 1027 reviews
Rating 2 - Terrible. 53 out of 1027 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Stayed 2 nights in Jun 2025

4/10 Poor

Gwendolyn

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
So when we first checked in, i asked for ajoining rooms . The attendant assured me that these were ajoing rooms. We went across the street to the casino for a little while. When we came back and got to the room, the room was not ajoining and the rooms they could put us in was all the way on the other side of the hotel away from my family. Once we got in the rooms, the room was dirty it had bugs in it and dirty stuff all on the walls .They tried switching the rooms and checked three more and they were dirty as well. One room they checked actually had a bug crawling on the bed so it was next.The fourth one was a little better but not as clean as it should have been.All of the ice makers were broke. They had 2 elevators and one was broke the whole time . The other room i had. Had really nasty stuff on the walls right by the door that I didn't see when I first came in. The desk was really sticky like it had not been cleaned properly. We tried to make the best of it because it was my moms 80th birthday.They things that we did like was when we complained,the staff acomadated us with a free meal and lazer maze tickets. The next day they sent someone to make sure we had what we needed however when that staff member when in one of my family members room , he was knocking on the door really hard like he was the police and when my granddaughter open the door he pushe passed her and just rushed in the room yelling and so it really upsetted my girls which made the feel unsafe. T
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here

We’ve stayed here twice and love the water park! It’s great for families! The waterslide wasn’t open during our stay this time, however we had fun doing other things.
Stayed 1 night in Jun 2025

10/10 Excellent

Karley

Travelled with family and small children
The staff was very nice! Tony Roma’s was not as nice, they refused to seat us because we had kids and the meal deal for them and told us take out only and to use the community area around the corner to eat even though we were ordering food on top of the family meal deal. They then took forever and ignored us when we were right at the counter. The grand water park was fun and the hotel was clean with lots of activities. The breakfast wasn’t kid friendly
Stayed 1 night in Jun 2025

6/10 Okay

Judith, St. Pete Beach

Travelled with family
Liked: Cleanliness
We have stayed here several times in the past. The rooms need upgrading. The phone was completely dead, the bathroom door squeaked loudly (think during the night), and the tub/shower had no safety bars but ironically, an emergency cord to pull if you fell. The continental breakfast was lousy and after the first night we never returned.
Stayed 3 nights in Jun 2025

6/10 Okay

Tonya

I had to ask that we get clean sheets on our bed . There as hair and other stuff on the sheets and the he bed spread was just pulled up over the sheets
Stayed 2 nights in Jun 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Jerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the atmosphere. Walks by the water. Quiet and relaxing getaway. Also had fun at Waterpark area
Stayed 4 nights in Jun 2025

6/10 Okay

Kevin

Liked: Cleanliness
Disliked: Amenities
Bedrooms need upda
Stayed 1 night in Jun 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were in Dubuque on a Monday night. We went to the casino to have dinner and not one of the dining options was open. We then tried to find dining outside of the casino and the whole town appeared to be closed down after 6:00.
Stayed 1 night in Jun 2025

10/10 Excellent

Krystal

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The room was a little dated for the price.
Stayed 2 nights in Mar 2025

8/10 Good

Curtis

Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Travelled with family
Stayed 2 nights in Jun 2025

6/10 Okay

Ashley E

Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

Consuelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful scenery.... love the peacefulness
Stayed 1 night in Jun 2025

8/10 Good

Olena

Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in May 2025

10/10 Excellent

Jennesa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025