Book Marriott Hotels & Resorts Downtown Cancun accommodation from AU$56

Kind staff

Always a great option, you have everything you need and more

Amazing staff w e helpful

The pictures definitely paint a better picture than what the facilities actually were. Parking seemed to be straightforward, until we were directed to different places by 3 different employees. Eventually, we asked for the employee to come and show us exactly which spot we could park in, to avoid having to circle around the car park again. Once parked, the car park did feel safe which is positive. The room, at first, seemed fancy (we were in a 2 bedroom family suite), and the view impressive - albeit to an abandoned hotel and next to an open air karaoke bar that was blasting music until around 3 am. On closer inspection, the room was average at best. The fridge hadn't been plugged in, there was a sewing needle on one of the chairs, cutlery was dirty and had an uneven amount of things. The dining table chairs were so wobbly that I think they were held together by gum. There as a massive draught coming from closed windows. The hotel also requests a 1000MXN deposit in cash. The pool is big but the whole area has about 4 sunbeds. I am glad there was only 1 other person using the space whilst we were there. Overall, it was fine for one night but I am very glad we didn't stay longer. However it is worth if you want to be next door to a shopping centre and secure parking.

Hotel El Rey del Caribe is my new favorite hotel! I stayed one night and felt very sad to leave. It's the perfect oasis in the hustle and bustle of Cancun. Our room was clean with comfortable beds and linens, and very well equipped for a short or long stay, the pool was delightful as was the outdoor shower, the gardens were lush and beautiful, the complimentary breakfast was decent and appreciated, and the service was good! I truly wouldn't change a thing, and I hope this thoughtfully designed hotel stays the same for a very long time to come. I can't wait to return! There are many coffee shops and restaurants within walking distance and the proximity to the ADO bus station is very handy. It's a relatively quick ride to the airport as well, about 15-20 minutes depending on traffic. 10 out of 10!

Dirty, the a/c doesn't work. You get what you pay for,