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Baymont by Wyndham Helen

2.5 star property

Photo gallery for Baymont by Wyndham Helen

Lobby
Free daily continental breakfast
Desk, blackout curtains, iron/ironing board, rollaway beds
Exterior
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
8220 South Main Street, Helen, GA, 30545
  • Helen Festhalle
    ‪6 min walk‬
  • Helen Tubing & Helen Water Park
    ‪12 min walk‬
  • Charlemagne's Kingdom
    ‪12 min walk‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Fireplace)

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Fireplace)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Tub w/ Grab Bars, First Floor)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Tub w/ Grab Bars, First Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Bathtub W/grab Bars)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Bathtub W/grab Bars)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Fireplace, Park View)

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Fireplace, Park View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony (Park View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room, 2 Queen Beds, Non Smoking

Days Inn by Wyndham Helen

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 468 reviews
The price is AU$155
includes taxes & fees
7 Sept - 8 Sept
Days Inn by Wyndham Helen

About the area

Helen

With a stay at Baymont by Wyndham Helen in Helen, you'll be in the mountains, within a 15-minute walk of Charlemagne's Kingdom and Helen Tubing & Helen Water Park. .This motel is 0.8 mi (1.2 km) from Unicoi State Park and 1.9 mi (3 km) from Chattahoochee National Forest.
View more Motels in HelenOpens in a new window

What's nearby

  • Alpine Helen/White County Convention and Visitors Bureau - 4 min walk - 0.4 km
  • Helen Festhalle - 6 min walk - 0.6 km
  • Helen Tubing & Helen Water Park - 12 min walk - 1.0 km
  • Charlemagne's Kingdom - 12 min walk - 1.0 km
  • Unicoi State Park - 12 min walk - 1.1 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Hofbrauhaus Restaurant & Pub - ‬15 min walk
  • ‪Circle K - ‬6 min walk
  • ‪Pink Pig Southern BBQ - ‬7 min walk
  • ‪The Troll Tavern - ‬8 min walk
  • ‪Helen Festhalle - ‬8 min walk

About this property

Baymont by Wyndham Helen

Motel with free breakfast, near Charlemagne's Kingdom
Baymont by Wyndham Helen offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include deep soaking bathtubs and complimentary toiletries.

This Helen motel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as concierge services and gift shops/newsstands. Additional features at this motel include a fireplace in the lobby, a picnic area, and barbecue grills.
Grab a bite from the grocery/convenience store serving guests of Baymont by Wyndham Helen. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 27 2025 to September 11 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Baymont Inn Helen Motel
Baymont Inn Helen
Baymont Wyndham Helen Motel
Baymont Wyndham Helen
Baymont by Wyndham Helen Motel
Baymont by Wyndham Helen Helen
Baymont by Wyndham Helen Motel Helen

Baymont by Wyndham Helen Reviews

Reviews

5.8
Rating 10 - Excellent. 173 out of 1001 reviews
Rating 8 - Good. 194 out of 1001 reviews
Rating 6 - Okay. 203 out of 1001 reviews
Rating 4 - Poor. 204 out of 1001 reviews
Rating 2 - Terrible. 227 out of 1001 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The facility was more than adequate. The hotel staff and especially, Danny, the manager, was exceptionally friendly and helpful!
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice room and comfortable bed...convenient
Stayed 2 nights in Jun 2025

2/10 Terrible

Mary Louise L

Pool is not is working order. Rooms not clean. Building needs repairs.
Stayed 2 nights in May 2025

4/10 Poor

Jody

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is old, carpets are dirty, phone didn’t work.
Stayed 3 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness
Stayed 2 nights in Jun 2024

4/10 Poor

James

Liked: Room comfort
Disliked: Property conditions & facilities
They hotel was ok, the first room we got the jacuzzi, didn’t work and there was no one home in the room to call front desk. They did change us to a new room. Everything ok good. This hotel is old and needs to be updated badly. Holes in the walls ceiling, the stucco was falling off, the toilet was in bad shape. Some kind things didn’t work.
Stayed 2 nights in May 2025

4/10 Poor

Diana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs updates!

This property was in an area we wanted to stay but it is in need of serious updates. It was okay for a 1 night stay. Carpets in rooms need to be deep cleaned or ripped up. This was evident when you stepped in the shower and noted how dirty your feet were. The towel bar in our room was missing, the toilet tissue holder was missing. Some the outlets or plugs did not work.
Stayed 1 night in May 2025

6/10 Okay

Donna

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The first room was a disaster. Door was way out of line with a big gape where the hinge was. And had bed bugs with cracks in the batroom walls. And the tv remote didn't work unless you stood at the back of the tv.
Stayed 2 nights in May 2025

8/10 Good

Lyn

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

It was just ok

The mirror by the jacuzzi tub was dirty, the jacuzzi tub jet weren’t working and it was dirty. There was hair in the bathroom and the toilet was either stained or dirty.The balcony was old and chipping, couldn’t walk out there barefoot. It was in need of update.
Stayed 1 night in May 2025

6/10 Okay

Linda

Travelled with partner
They need to update the rooms. Also I checked out a day early and have not received a refund for that one nite
Stayed 2 nights in May 2025

6/10 Okay

Lauren

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room I stayed in needed a lot of work, whatever work was done before my stay was not done well. The outside needed repairs around multiple doors, roof of walkways.
Stayed 3 nights in May 2025

2/10 Terrible

Floyd

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we went in to our booked room, the sheets were damp, there was dirt under the sheets andthere was hair on sheets. Also the couch was stained and had some weird white residue on it. We brought it to the desk and they gave us another room. This room was cleaner except for the carpet which discolored your feet when you walked on it barefoot and the bathroom was dirty.
Stayed 3 nights in May 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here.

The lobby smelled bad. The first room that I was given smelled horribly of dirty feet. I am a heavy smoker, and it stunk so bad. Replacement room did not stink. The bed was so soft it gave me back trouble for 2 days. The pillows were very cheap and uncomfortable. The room was very bare bones. The picnic area had not been cleaned up or tended to probably since the fall of 2024. Trashy, dirty, tables needed a serious washing. I did not try to Continental breakfast. My wife looked at it and said, it looked dismal. While this is one of the least expensive hotels in Helen Georgia, I would not stay here again. I would spend more money and get a much nicer room. I wish I could get a refund. It was terrible.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another one in the BOOK

Been staying here for several years for a car event. Best part is sitting on the balcony watching all the cars go by. Short Walking to distance to ALL the Restaurant's Helen has to offer. Only wished they had made some upgrades to the rooms over the years. Still will come back for the convenience of the location, and easy access Handicap rooms.
Stayed 4 nights in May 2025

4/10 Poor

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inside room,and outside.

Room had awful smell, went and bought air freshener, carpet was dirty,found a pacifier, trash, blankets were top blankets were dingy, bathtub had hair under the mat, had to as for toilet tissue, only 1 roll for the whole weekend and it was what was left from previous customers. Continental breakfast was the only good part. Tv had no picture, sound was on, maintenance did fix it
Paint chipping on the outside of the door
Outside the balcony
Pool has not been cleaned
Paint on the carpet
Stayed 2 nights in May 2025

6/10 Okay

HABIBAT

Liked: Cleanliness
Disliked: Property conditions & facilities
The pool is so dirty, and the breakfast is poor, not what is shown on the website. The room has odors, and we went to the store nearby to get fabric and disinfectant to clean the room before we can do anything. The building looks good from the outside, but the inside is not for us.
Stayed 2 nights in May 2025

6/10 Okay

Kathy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The managers was very gracious and upgraded us. But the facility really needs to be upgraded.
Stayed 1 night in May 2025

2/10 Terrible

Kelly

Stayed 1 night in May 2025

4/10 Poor

Kathy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room they put us in the bathroom hadn't been cleaned. The second room they put us in. The shower curtain hadn't been washed in a while. It was pink on the bottom. There was food and paper, and Kleenex under the bed. No cups at all in the Coffee pot with no cup the carpet was sticky And the pool looks like it hasn't been touched in two years liner falling in dirty For Wyndham to have their name associated with this motel was very unsettling The only good thing I can say is I saw no bugs.
Stayed 1 night in May 2025

6/10 Okay

James

Stayed 1 night in Apr 2025

2/10 Terrible

arnel

Stayed 2 nights in Apr 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Arlis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Really enjoyed our stay in Helen!
Stayed 1 night in Apr 2025

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for and was promised a ground floor room they would not give me one. the manager lied to me about that. the cleaning was not up to the standard they used before Expedia does not like bad reviews. oh well
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was filthy. Mold in bath. Coffee maker wasn't clean, no coffee cups and the counters didnt look wiped down. Luckily it was only one night. Will never stay in a Baymont hotel again.
Stayed 1 night in Apr 2025