Baymont by Wyndham Helen

2.5 star property

Photo gallery for Baymont by Wyndham Helen

Desk, blackout curtains, iron/ironing board, rollaway beds
Exterior
Lobby
Free daily continental breakfast
Business centre

Reviews

5.8 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
8220 South Main Street, Helen, GA, 30545
  • Place, Alpine Helen/White County Convention and Visitors Bureau
    ‪4 min walk‬
  • Place, Helen Festhalle
    ‪6 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪12 min walk‬

Room options

Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub W/grab Bars)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Tub w/ Grab Bars, First Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Park View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Hot Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony (Park View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Suite, Jetted Tub, Park View, Balcony, Non-Smoking

  • Sleeps 2

Mountain View Room With Two Queen Beds

  • Sleeps 4

King Room - Mobility Access/Non-Smoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

King Room with Hot Tub - Non-Smoking

  • Sleeps 2

2 Queen Beds, Mobility Accessible Room, Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

King Suite with Sofabed Balcony and Fireplace

  • Sleeps 2

2 Queen Beds, Suite, Park View, Balcony, Non-Smoking

  • Sleeps 4

1 King Bed, Suite, Park View, Balcony, Non-Smoking

  • Sleeps 2

King Room With Balcony And Mountain View-Non-Smoking

  • Sleeps 2

Similar properties

About the area

Helen

With a stay at Baymont by Wyndham Helen in Helen, you'll be in the mountains, within a 15-minute walk of Charlemagne's Kingdom and Helen Tubing & Helen Water Park. .This motel is 0.8 mi (1.2 km) from Unicoi State Park and 1.9 mi (3 km) from Chattahoochee National Forest.

What's nearby

  • Alpine Helen/White County Convention and Visitors Bureau - 4 min walk - 0.4 km
  • Helen Festhalle - 6 min walk - 0.6 km
  • Helen Tubing & Helen Water Park - 12 min walk - 1.0 km
  • Charlemagne's Kingdom - 12 min walk - 1.0 km
  • Unicoi State Park - 12 min walk - 1.1 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddys Restaurant & Tavern - ‬3 min walk
  • ‪Helen Festhalle - ‬8 min walk
  • ‪Campfire Gather Round - ‬2 min walk
  • ‪The Troll Tavern - ‬8 min walk
  • ‪Circle K - ‬6 min walk

About this property

Baymont by Wyndham Helen

Motel with free breakfast, near Charlemagne's Kingdom
Baymont by Wyndham Helen offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include deep soaking bathtubs and complimentary toiletries.

This Helen motel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as concierge services and gift shops/newsstands. Additional features at this motel include a fireplace in the lobby, a picnic area, and barbecue grills.
Grab a bite from the grocery/convenience store serving guests of Baymont by Wyndham Helen. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Baymont Inn Helen Motel
Baymont Inn Helen
Baymont Wyndham Helen Motel
Baymont Wyndham Helen
Baymont by Wyndham Helen Motel
Baymont by Wyndham Helen Helen
Baymont by Wyndham Helen Motel Helen

Reviews

Baymont by Wyndham Helen Reviews

5.8

5.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 173 out of 999 reviews
Rating 8 - Good. 189 out of 999 reviews
Rating 6 - Okay. 200 out of 999 reviews
Rating 4 - Poor. 200 out of 999 reviews
Rating 2 - Terrible. 237 out of 999 reviews

Reviews

2/10 Terrible

Anika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE HOTEL WAS CLOSED WHEN WE ARRIVED!!

The hotel was CLOSED when we arrived! CLOSED! No notice to us in fact we got a confirmation email that morning! When we arrived at the hotel, it was dark and there was a sign on the front door that said CLOSED!!!
Stayed 1 night in Aug 2025

2/10 Terrible

Ami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Baymont for me in the future

I booked our room on Hotels. Com and two days before our arrival I got a "Thank You" text from Baymont telling me my reservation was canceled! I was to attend a wedding with my family and had no room! Baymont did not answer when I tried (several times) to reach someone! No explanation from them at all. I was told by Hotels. Com that they could not help get another room and they did not know what happened. My theory is that the Baymont was fully booked and it was the first day of Octoberfest in Helen, where the hotel is located and they knew they could get ALOT more money for the rooms I reserved, so they canceled and booked someone else at a much higher price.( I checked rates) BAD BUSINESS PRACTICE.
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is closed for renovations, but took my money and didn’t let me know they were closed. They are still taking reservations and peoples money, so I reported them to the chamber of commerce.
Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

I will be back

Super seamless check in. Friendly, helpful staff! Great breakfast!
Stayed 1 night in Sep 2025

6/10 Okay

Katrina

Travelled with family and small children
Disliked: Property conditions & facilities
Needs to be updated and cleaned
Stayed 1 night in Aug 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Jerry

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room was way over priced for where it's located. For a $190 for a night I'd expect it to be clean and top order. The bed was way to soft like it was wore out. The shower curtain rod was broken causing the shower curtain to hang in the center of the tub. There was used piece of soap in the tub along with hair clumps. I told the attendant she I'll put it in the notes. For a $190 I'd expect it to be taken care of.
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location. Allowed pets which was critical to our decision. The cleanliness was way below average. Requested room as first was not vacuumed or dusted, plus the refrigerator was leaking water.Hotel owner graciously gave us another room which had not been vacuumed and there was hair in the bathtub. The point which stung was walking bare footed and seeing my souls turn black. No vacuum and probably never shampooed. Last, the grounds, building and pool need serious maintenance. A basic one very simple: caulk around the tub to cover the black dirt or fungus. Host and owner or manager very nice and accommodating.
Stayed 2 nights in Aug 2025

2/10 Terrible

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
first room had not been cleaned well. refrigerator not clean, including the milk shake that was left. bathroom not clean. front desk people were great. gave us another room. only problem was a refrigerator that made loud noise in the middle of the night. otherwise very good. the people made the stay good
Stayed 1 night in Aug 2025

2/10 Terrible

Bryan

Stayed 4 nights in Aug 2025

10/10 Excellent

Kim

Travelled with family
Stayed 3 nights in Aug 2025

10/10 Excellent

anuj

We loved it!!
Stayed 2 nights in Aug 2025

4/10 Poor

April

Travelled with family
Stayed 1 night in Aug 2025

2/10 Terrible

Bryan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I begin, place needs to be leveled and rebuilt. Only thing we did was sleep on top of the stained sheets and took showers. I to check out early and staff said there are no refunds. The owner was not available, and the staff had no access to the computers. I took many photos and will be sending to Wyndham corp office. What a shame, no pool, rooms smelled and everything outdated. Purchased room deodorizers and carpet fresh at a near by Dollar store, along with blankets to lay on top of beds Please let me know if you want photos
Old furniture, smelly and torn
Not vacuumed in years all edges and under furniture
Damage to walls needs to be painted
wash cloth used on my feet after walkig on carpet after showering
Stayed 4 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Toilet wobbled
Stayed 3 nights in Aug 2025

6/10 Okay

Jake

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rough motel
Stayed 1 night in May 2025

4/10 Poor

melanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not Clean

They had plenty of cereal and no milk. They charged me for upgrades they did not have, in which they didn't tell me they didn't have until I got there. Their blanket for the bed was not clean. Carpet was sticky. Office area had peeling paint and a very dirty rug. Had extra pillows, which were dirty, but no pillow cases. Bedding had holes in it.
Stayed 1 night in Aug 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort
It’s just a little worse than a one star. The carpet was so dirty we had to wash our feet before putting on shoes
Stayed 1 night in Aug 2025

4/10 Poor

Rebecca

Travelled with partner
Disliked: Amenities, property conditions & facilities
Needs updating . Bathroom was dirty and air conditioning not working properly .
Stayed 1 night in Aug 2025

4/10 Poor

Tonya

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

ricky

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room was terrible, grounds were in bad shape, pool had not had water in years .overall terrible place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Michelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was not clean! Blood on mattress covers. Mold on shower curtain.
Stayed 1 night in Aug 2025

6/10 Okay

tom

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
no coffee maker doors wont close tv does not work no swimming pool poor breakfast no coffee lids
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not overly happy exspected more from Baymount

Pool had no water in it no ice machine. No elevator. Breakfest was not much to it Air Conditioner was not adjustable.
Stayed 2 nights in Jul 2025