2/10 Terrible
Eugenia
8 May 2025
Not the best
Unfortunately when I came to check in at 10pm they had a brand new employee working who had no idea how to check someone in , never mind someone who was using a third party booking. The clerk was nice and tried to be friendly but when they are having to spend the entire check in texting someone to “help” them and 45 min later you finally get the keys.
During this check in process I was told numerous times that my prepaid card was declining and that I wasn’t going to get my room because the card that was sent hotels.com just didn’t work . Finally when who ever the clerk was texting to figured out what to do on there side she text him and told him they got it figured out. I was finally able to check in it my room 45 min laters . When I got to my room the keys he’d had givin me didn’t work so I had to go back and get keys made again . All in all my check in was horrible.
The rooms are clean and uncluttered, but the bed was extremely uncomfortable and all I did was toss and turn all night.
Eugenia
Stayed 1 night in May 2025