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Crowne Plaza Danbury, an IHG Hotel

4.0 star property

Photo gallery for Crowne Plaza Danbury, an IHG Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool, outdoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Ballroom
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Gym
  • Bar
  • Room service
  • Breakfast available

Explore the area

View map
18 Old Ridgebury Road, Danbury, CT, 06810
  • Place, Danbury Fair Mall
    ‪4 min drive‬
  • Place, Danbury Ice Arena
    ‪5 min drive‬
  • Place, Tarrywile Park and Mansion
    ‪6 min drive‬
  • Airport, Danbury, CT (DXR-Danbury Municipal)
    ‪5 min drive‬

Room options

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Reviews

Crowne Plaza Danbury, an IHG Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities
Rating 10 - Excellent. 448 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean, and the staffs are friendly. Very convenient location to hop on the freeway.
Stayed 3 nights in Apr 2020

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good except the heating system.... on and off every 30 minutes... tough to sleep.
Stayed 1 night in Mar 2020

8/10 Good

Nancy, moncton NB

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
No refrigerator in the room no microwave which was strange long walk to the check in desk but nice lobby
Stayed 1 night in Mar 2020

10/10 Excellent

KH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and polite staff. It’s a difficult time to be traveling with the COVID-19 scare, but the hotel was pristine and we felt safe at this location, in our time of need to be in town for a family matter.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
This is the 4th time I have stayed here, always very clean and efficient staff. My only complaint was the bed was low to the floor, and I don’t remember this before. The bed was a little lumpy again I don’t remember ever feeling this way before. Otherwise a wonderful stay and I’m sure I will stay here again.
Stayed 1 night in Feb 2020

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities

Rooms designed for the disabled

We arrived late in the evening and were placed in a suite for the disabled. Though we were not in need of these accommodations, it was interesting to see how a room for someone in a wheelchair would be designed. We didn't even know hotels had rooms like this to offer. Kudos for designing rooms for the disabled as they have been undeserved until now.
Stayed 1 night in Feb 2020

8/10 Good

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
d relaxing.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fire alarm went off at 6 am. I just got in at 3 am from the airport and up at 6 by the fire alarm
Stayed 1 night in Feb 2020

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Noisy . I could hear the couple next to my room very loudly through the night & day. Not to mention someone was able to check in my room without me being there that i didn’t authorize smhhhhh. Desk clerk never gave me eye contact; she was very uppity!! She better show me some damn respect..sheets itchy I believe it was bed bugs
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Notsure, Danbury

Business traveller
Liked: Staff & service
Lady at front desk was amazing. She is a great worker. Very sweet and attentive
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ivy at check in was super nice ! She helped me checked in early and checked in often . Clean room & really nice lounge on the 10th floor .
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel for every body,great service
Stayed 1 night in Feb 2020

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling through

Check in was a breeze room was spacious and clean. Bathroom is a bit small but no big deal.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good fitness facility, well kept, plenty of treadmills and weights. Very good breakfast buffet. Near highway, restaurants and shopping. Great for business.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
Stayed 2 nights in Jan 2020

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is courtesy. They make you feel welcome.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Unfortunately the first room that I checked into was extremely cold as the heater was not working. After I called the front desk, i was moved to another that was all good. The rest of the stay was splendid.
Stayed 2 nights in Jan 2020