4/10 Poor
Alana
Travelled with family and small children
12 May 2025
Disliked: Staff & service
The main thing that upset me was the housekeeping staff came in while I was sleeping on Friday and took out the trash, I was sleeping and they shouldn’t have came in. On that Saturday when we were due checkout the housekeeping staff knocked on the door at 8:30, didn’t announce who they were and came in to try and clean the room. When they saw us in bed they walked out. After that they did the same thing every 30 minutes! Check out time was NOON! They were rushing us to get out and that was uncomfortable and not professional. I will never stay there again or recommend them! There was only someone at the desk when we checked in on Thursday, rest of the time we had to hunt someone down or wait for them to come back. Our key cards kept deprogramming and we had to take them back three times to get them fixed. We waited 30-45 minutes each time. It was horrible.
Alana
Stayed 2 nights in May 2025