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Best Western Crossroads Of The Bluffs

2.5 star property

Photo gallery for Best Western Crossroads Of The Bluffs

Indoor pool
Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub
Lobby sitting area
Exterior
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

View map
2216 27th Ave, Council Bluffs, IA, 51501
  • Place, Horseshoe Council Bluffs
    ‪16 min walk‬
  • Place, Mid-America Center
    ‪19 min walk‬
  • Place, Joe's Karting
    ‪3 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(33 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Mini fridge

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(41 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Jacuzzi, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer

  • Sleeps 2

King Suite With Jacuzzi-Non-Smoking

  • Sleeps 2

Similar properties

Signature Suite, 1 King Bed, Jetted Tub (Smoke Free)
Red Roof Inn & Suites Omaha - Council Bluffs
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.6 out of 5, Good, 1,005 reviews
The price is AU$101
includes taxes & fees
22 Dec - 23 Dec
Red Roof Inn & Suites Omaha - Council Bluffs

About the area

Council Bluffs

When you stay at Best Western Crossroads Of The Bluffs in Council Bluffs, you'll be near the airport, within a 10-minute drive of Henry Doorly Zoo and Aquarium and CHI Health Center Omaha. .This hotel is 5 mi (8.1 km) from Creighton University and 5.7 mi (9.1 km) from Charles Schwab Field Omaha.

What's nearby

  • Horseshoe Council Bluffs - 16 min walk - 1.4 km
  • Mid-America Center - 19 min walk - 1.7 km
  • Joe's Karting - 3 min drive - 2.5 km
  • Henry Doorly Zoo and Aquarium - 5 min drive - 6.4 km
  • Charles Schwab Field Omaha - 8 min drive - 8.5 km

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 13 min drive

Restaurants

  • ‪Pilot Travel Centers - ‬3 min walk
  • ‪Sapp Bros. Travel Center - ‬4 min walk
  • ‪Casey's - ‬4 min drive
  • ‪Casey's - ‬4 min drive
  • ‪TravelCenters of America - ‬3 min drive

About this property

Best Western Crossroads Of The Bluffs

Hotel in Council Bluffs with free breakfast and a fitness center
Best Western Crossroads Of The Bluffs offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 107 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Best Western Crossroads Of The Bluffs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 349 out of 1000 reviews
Rating 8 - Good. 316 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 90 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like staying there when we get into the Omaha area
Stayed 1 night in Sep 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place to stay for the money!

Staff is polite and friendly, beds are pillow top and dreamy, super HUGE pool heated to 78 degrees F and super CLEAN! Awesome location close to EVERYTHING!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Mark and Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Abass

Stayed 1 night in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
The hotel is fine and the room was clean. The hotel is located next to a truck stop however and I could hear the trucks running all night long.
Stayed 1 night in Sep 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Comfortable. Nice room. Friendly staff. Pretty good breakfast. Would definitely stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Nice beds, nice TV with good channel selection, nice room, clean, quiet, close to food.
Stayed 1 night in Aug 2025

6/10 Okay

Jonathan, Austin

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was fine but at check in the desk attendent told us the pet fee is **$80** PER PET. We paid $100 as the base room rate and they wanted an $80 pet fee! That's the highest I've ever heard of in 4 years of traveling all over the US and Canada with my 7 lb dog. My husband expressed his disbelief at the desk and from what I can see on our credit card statement it appears the employee only ended up processing a $20 pet fee. I appreciate that the fee was apparently negotiable, but it certainly felt like we were being ripped off.
Stayed 1 night in Aug 2025

10/10 Excellent

Lesa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Aug 2025

8/10 Good

John J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

Appears to have been recently upgraded. Was a good stop on a 2 day drive.
Stayed 1 night in Aug 2025

10/10 Excellent

Fiorangelys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 1 night in Aug 2025

8/10 Good

Vonetta

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2025

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight heading to CO. Decent place!
Stayed 1 night in Jul 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable although showing some age. Comfortable mattress. Very adequate breakfast. Price was right!
Stayed 1 night in Aug 2025

6/10 Okay

Bradly

Liked: Staff & service, amenities
Dated but not terrible. Staff was friendly and the room was decent. Would stay again if in the area.
Stayed 1 night in Aug 2025

6/10 Okay

Jeremiah

Travelled with family
Liked: Cleanliness, staff & service
Relatively clean, the pool had some small rocks in it and my boy ended up slicing his foot open. The lady at the front desk was very nice and provided a first aid kit. Just was a little upset about how the pool even had some small rocks in it in the first place. Room was clean, huge continental breakfast was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Migdalia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

TB

Breakfast is not much, actually it's not even worth the money they ask for. For the rest the place is ok, the room was clean. Had to fill extra form and the cc got blocked for 5 workdays; not much of a customer friendly place , all in all. But for a night stay it was ok.
Stayed 1 night in Jul 2025

6/10 Okay

Peggy

Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building but everything was clean. Front desk staff were very kind and checkin was quick. Just off the interstate and near fuel and food. Plenty of parking for truck and trailer. Will definitely stay here again on my way back home.
Stayed 1 night in Aug 2025

10/10 Excellent

Daphnée

Stayed 1 night in Aug 2025