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Countryside Inn and Suites

2.5 star property

Photo gallery for Countryside Inn and Suites

Deluxe Room, 2 Queen Beds
Free daily on-the-go breakfast
Pool
Front of property
Premium bedding, down duvets, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Pet-friendly
  • 24/7 front desk

Explore the area

View map
2225 Shirley Dr, Jackson, MI, 49202
  • Place, Michigan Theatre of Jackson
    ‪5 min drive‬
  • Place, JAX 60
    ‪5 min drive‬
  • Place, Cascade Falls
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Jackson

Located in Jackson, Countryside Inn and Suites is in a rural location, within a 10-minute drive of Keeley Park and Michigan Theatre of Jackson. .This hotel is 3.6 mi (5.8 km) from JAX 60 and 4.7 mi (7.5 km) from Cascade Falls.

What's nearby

  • Art 634 - 4 min drive - 3.9 km
  • Michigan Theatre of Jackson - 5 min drive - 4.6 km
  • JAX 60 - 5 min drive - 3.9 km
  • Henry Ford Allegiance Health - 6 min drive - 5.7 km
  • Cascade Falls - 8 min drive - 6.3 km

Getting around

  • Jackson Station - 5 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 42 min drive

Restaurants

  • ‪Chick Fil A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Texas Roadhouse - ‬2 min drive

About this property

Countryside Inn and Suites

Hotel with free breakfast, near Keeley Park
Countryside Inn and Suites offers 63 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 63 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 30 2025 to September 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 9.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 9.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn Jackson Hole WY
The Point Hotel Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson
Countryside And Suites Jackson
Countryside Inn and Suites Hotel
Countryside Inn and Suites Jackson
Countryside Inn and Suites Hotel Jackson

Countryside Inn and Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 379 out of 1019 reviews
Rating 8 - Good. 290 out of 1019 reviews
Rating 6 - Okay. 160 out of 1019 reviews
Rating 4 - Poor. 101 out of 1019 reviews
Rating 2 - Terrible. 89 out of 1019 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Aimee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a great place

The hotel smelled terrible. There was no soap in the bottles. The black out curtain was broke. The pool was down for maintenance. The hotel next door was turned into a half way house for drug offenders and they were wondering around the property. That’s a never again for me.
Stayed 3 nights in Jun 2025

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t go again
Stayed 1 night in Jun 2025

4/10 Poor

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to make a cup of coffee with the in room machine and found it already had liquid in it. I poured it out in the sink and found someone had rerun coffee through it. However, why did the maid service not catch this? I ran three cups of water through the machine to try to clean it out, still getting crud out of it, so I took it down to the desk. Got thanked for bringing it down, but no offer of a replacement. In addition, we are on the third floor and the Internet is intermittent at best. Poor service all around. Should have paid for a more expensive place, but this one was already well over $100.
Stayed 1 night in Jun 2025

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet ran, bathtub barely drained, room only had a hand-held shower attachment, and it just hung down because the wall mount was busted. Hotel advertised having a pool but it was closed for repairs.
Stayed 1 night in Jun 2025

2/10 Terrible

Angela

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property was not maintained. Lawn looked as if it hadn't been cut in weeks. The exterior of the building had exposed Tyvek where the stucco had either been removed or had fallen off. There were also some very shady looking individuals hanging out by the front door which didn't make me feel very safe. I called ahead to ask if I could have early check-in and was told I could just show up and pay and additional $20 dollars. Sounded a bit weird - kind of like a pay by the hour type response, and when we arrived, the appearance of the location gave off the same vibe. Unfortunately, we had used this third party site "Expedia" so I was unable to cancel and get a refund (my fault). Rather than stay in a place that made me feel unsafe and appeared that it was uncared for, we rented another room down the street and ended up paying for both rooms. That was a very, very, very expensive wedding we attended.
Stayed 1 night in Jun 2025

6/10 Okay

Diane

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked like it was in the process of renovations, breakfast was poor and unprepared daily. Coffee was cold and the building had an odd smell. Room was sleepable and at least the bed was clean and comfortable
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort

Amenities lacking

The pool was closed and breakfast was not available during the entirety of the service time. It was supposed to be open 6-10am on sunday. But no food was out as of 645, and when i returned at 930 there were 5 pieces of sausage left and a few pieces of fruit- no juice, no other grab and go foods, nothing.
Stayed 1 night in Jun 2025

10/10 Excellent

John Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Chadwick

Travelled with family
Disliked: Property conditions & facilities
Should have read further into the reviews before booking this hotel for close to $200 a night (not sure what was going on in Jackson, but all hotels were pricey this weekend). Other reviewers experienced same things we observed in the parking lot. Did not even check in due to homeless in parking lot living in vehicle and other observations where we did not feel safe - groups hanging/drinking/blasting profanity filled music right outside entrance. Glad we did not stay here because shortly after 3 police cars showed up in the hotel parking lot due to an incident. Expedia said they will investigate and let me know about a refund. Final decision - Expedia called the hotel and they said it was "safe" so no refund will be given. Just sharing my experience so it may help someone who is not familiar with the area.
Stayed 1 night in Jun 2025

6/10 Okay

Jenny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Meh, it's alright

It was decent price but you walk into the lobby and they apparently don't want to air condition anything. Went into the room and it was 80°,, that being said, we kicked on the air and it did cool down very quickly and the air conditioning worked well. The shower curtain was disgusting. Not the best area to leave anything unattended for 2 seconds, but it's Jackson so that was expected. Overall I would stay there again if I had to.... Mostly because they allowed my two dogs.
Stayed 2 nights in Jun 2025

2/10 Terrible

Neil

Stayed 1 night in Jun 2025

4/10 Poor

David, Ashburn

Disliked: Cleanliness, property conditions & facilities
The property is dirty. Customer service is poor. Located across from derelict building. Grounds are unkempt. Formerly a Hampton Inn under new ownership. Would not suggest staying here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, property conditions & facilities
They were nice
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort

Mediocre

Looks like they are in the middle of a remodel. No sign on the front of the building. Pool was closed. Clean for the most part, except the curtains, they were stained. Chemical smell in the room, like chlorine, but the room was no where near the pool.
Stayed 1 night in Jun 2025

6/10 Okay

Kenneth

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room seemed to be clean, the bed was comfortable, but the staff was unreliable and unresponsive to our request. The shampoo, conditioner, body wash bottles they mounted in the shower for gas were empty. I asked the front desk to fill them, he wrote a note on a piece of paper and said he would give it to housekeeping, but they were never filled. The breakfast was basic continental consisting of bagel cereal toast fruit. Your orange juice machine was out of order so they gave a bottle of orange juice in the refrigerator, I went to the front desk several times during my stay and had to call a phone number to get response.
Stayed 2 nights in Jun 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Entering the room, the toilet was running trying to fill back up, handle was broken. Shower wand was hanging against the wall, broken off holder. Room smelled like cat pee. We left a day early and want a refund.
Stayed 2 nights in Jun 2025

10/10 Excellent

Zihan

Stayed 3 nights in Jun 2025

2/10 Terrible

Yong

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is very old and dirty. Elevator is dirty, carpet is dirty, smelly. Bathroom is not clean. I saw some stains on the shower curtain.I even found a pair of socks in the guest room. Ice bucket had some water. Apparently they didn’t do a good cleaning. Unclean smell is almost everywhere in the lobby and room. I can’t close the window curtain completely. There was no door hanger “do not disturb “. One bed had 3 pillows; the other had 4. The so-called free breakfast is too simplistic.
Stayed 1 night in Jun 2025

4/10 Poor

Tina

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Jun 2025

2/10 Terrible

Tricia

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
We stayed for about 15 minutes and then booked a hotel somewhere else because of the barking dog and just the sense that it wasn’t very safe and the outside was very unwelcoming and dirty
Stayed 1 night in Jun 2025

2/10 Terrible

DanielTa

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Brent

Stayed 2 nights in Jun 2025

6/10 Okay

Patrick

Business traveller
Liked: Cleanliness
Pool, Vending Machines, AC all out of order
Stayed 1 night in Jun 2025

4/10 Poor

Ken

Disliked: Property conditions & facilities
Didnt like the fact that a pool was advertised an did not have a pool
Stayed 3 nights in Jun 2025

2/10 Terrible

Lirim

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
In very bad condition,nasty room
Stayed 1 night in Jun 2025