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Wish there was a coffee bar and a continental breakfast. Did not want to pay for a full breakfast. Just like a place to enjoy coffee and toast or fruit. The staff was excellent.
I booked several weeks in advance for a double bed suite with pull out sofa. When I arrived I was given a small handicapped accessible room in the back corner of the hotel with two clearly different sized beds and barely any room to move around. I was there a few weeks prior and had a double suite that was great so this was a huge disappointment. Even though my reservation was made super early I was told no option to move rooms. Additionally my kids swam on the second night. I was told there were zero pool towels clean and also no clean towels for us to shower the second night. I was super disappointed as I wanted this to be my regular Columbus hotel the next couple of years for softball tournaments but it will no longer be first choice. Also, no option to take breakfast to your room and both mornings the only available drink option was coffee. My kiddos can’t drink coffee at 7am. Just strange experience overall.
Too and hotel was great for the reason we were in town(baseball). Easy check in and the room was nice and had plenty of space. Our room was close to the bar area and got pretty loud on Friday night which wasn’t great since we had to be up early for a game