This place was unacceptable. We arrived at check in time and no management or staff were on the premises. After a phone call with other waiting guests, we were able to retrieve our key from a box. I reserved a room with a "kitchen" but found the stove dirty with two burners disconnected and broken, a filthy microwave, and a dirty fridge. There was no deadbolt on the door, and you could see daylight between the door and the jamb. The single hotel washing machine was out of order and full of water. The dryer was out of order and full of rolls of toilet paper. Seriously. We witnessed two other families call management, request a refund, and promptly leave. We did the same. Fortunately, we were able to find a much better place a few miles away for a few hundred more and Expedia immediately started the refund process. Stay away from this place. It’s a dump and needs new management.