4/10 Poor
Tali
13 May 2025
Disliked: Cleanliness, staff & service
Pretty but issues
The first issue was entering the room as my key card did not work. The supervisor on shift saw this on the secuirty camera and was nice to come up and assist me. He gave me a new key card, which he had issues opening the door with. He advised me that they had just changed the batteries in the door locks. Didn't seem like it. The two days that I was there, I had a hard time entering my room every single time. I had to try the key card over and over and over again and pray that it worked. The gym and pool was off limits as my card never worked there. Similar issue with the TV remote. What made it work was taking out the batteries and putting them back in again. Until it stopped working altogether. I used my computer for the rest of the time I was there to watch tv. I didn't even bother complaining about the remote seeing that they didn't care about the door he clearly saw had issues. The issue didn't end there. The walls seemed so paper-thin as I had to endure from the minute I checked in till late into the night blasting of music and television. This I did complain about, but still nothing was done. The next morning I woke up to a couple screaming. There were some cleanliness issues. First towel I unfolded had pubic hair, and my blanket had tears all over the bottom side of it so I was forced to use the sheet underto avoid the snags. I wish I didn't have these issues as the room gad an updated look and was spacious.
Tali
Stayed 2 nights in May 2025