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Harrah's Cherokee – A Caesars Rewards Destination

4.0 star property

Photo gallery for Harrah's Cherokee – A Caesars Rewards Destination

10 restaurants, breakfast, lunch, dinner served; Italian cuisine
Property preview
Indoor pool, seasonal outdoor pool
Lobby sitting area
Food and drink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View map
777 Casino Drive, Cherokee, NC, 28719
  • Place, Harrahs Cherokee Casino
    ‪3 min walk‬
  • Place, Cherokee Bear Zoo
    ‪2 min drive‬
  • Place, Oconaluftee Islands Park
    ‪4 min drive‬

Room options

View all photos for Mountain Premium Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Premium Room 1 King Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Luxury Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Luxury Room 1 King Non Smoking

9.0 out of 10
Wonderful
(64 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Non Smoking (Soco)

8.6 out of 10
Excellent
(57 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Soco)

8.0 out of 10
Very good
(36 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Premium Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Premium Room 1 King Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Luxury Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Luxury Room 1 King Non Smoking

9.0 out of 10
Wonderful
(29 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Cherokee)

9.4 out of 10
Exceptional
(73 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking (Cherokee)

9.2 out of 10
Wonderful
(91 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Soco)

8.8 out of 10
Excellent
(15 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Smoking (Soco)

8.6 out of 10
Excellent
(43 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Deluxe Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Deluxe Room 1 King Non Smoking

9.0 out of 10
Wonderful
(56 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Deluxe Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Deluxe Room 2 Queens Non Smoking

9.0 out of 10
Wonderful
(52 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 2 Queen Beds, Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Smoking (Soco)

8.2 out of 10
Very good
(64 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Smoking (Soco)

8.4 out of 10
Very good
(56 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Non Smoking (Soco)

8.8 out of 10
Excellent
(43 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Deluxe Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Deluxe Room 1 King Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Deluxe Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Deluxe Room 2 Queens Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Non Smoking (Soco)

7.0 out of 10
Good
(10 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Non Smoking (Cherokee)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Non Smoking (Cherokee)

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Room View 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Room View 1 King Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Room View 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Room View 2 Queens Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Room View 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Room View 1 King Non Smoking

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Room View 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Room View 2 Queens Non Smoking

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Creek)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Creek)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Creek)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Creek)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Soco)

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Soca Premium Room 2 Queens Smoking

Premium bedding, in-room safe, desk, laptop workspace

Soca Premium Room 2 Queens Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Cherokee)

9.2 out of 10
Wonderful
(47 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Non Smoking (Cherokee)

8.6 out of 10
Excellent
(38 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Premium Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Premium Room 2 Queens Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Luxury Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Luxury Room 2 Queens Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Luxury Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Luxury Room 2 Queens Non Smoking

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Premium Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Premium Room 2 Queens Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Soca Premium Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Soca Premium Room 2 Queens Non Smoking

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Type Assigned on Arrival

Room Type Assigned on Arrival

Room Type Assigned on Arrival

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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Cherokee Grand Hotel

About the area

Cherokee

With a stay at Harrah's Cherokee – A Caesars Rewards Destination in Cherokee, you'll be in the mountains, just a 4-minute walk from Harrahs Cherokee Casino and a 3-minute drive from Santa's Land Family Theme Park and Zoo. .This casino hotel is 2.1 mi (3.3 km) from Museum of the Cherokee Indian and 2.6 mi (4.2 km) from Oconaluftee Indian Village.

What's nearby

  • Harrahs Cherokee Casino - 3 min walk - 0.3 km
  • Cherokee Bear Zoo - 2 min drive - 2.4 km
  • Oconaluftee Islands Park - 4 min drive - 3.4 km
  • Museum of the Cherokee Indian - 5 min drive - 4.4 km
  • Great Smoky Mountains National Park - 9 min drive - 7.7 km

Getting around

  • Asheville Regional Airport (AVL) - 70 min drive

Restaurants

  • ‪Wicked Weed Pub at Harrah’s Cherokee Casino - ‬4 min walk
  • ‪Guy Fieri's Cherokee Kitchen + Bar - ‬7 min walk
  • ‪Granny's Kitchen - ‬8 min walk
  • ‪Noodle Bar - ‬4 min walk
  • ‪Qualla Java Cafe - ‬3 min drive

About this property

Harrah's Cherokee – A Caesars Rewards Destination

Hotel with 10 restaurants, 4-minute walk to Harrahs Cherokee Casino
Harrah's Cherokee – A Caesars Rewards Destination offers 1108 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Flat-screen televisions come with premium satellite channels and pay movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mandara Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 1108 guestrooms featuring refrigerators and microwaves. Flat-screen televisions are provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as a nightclub and an indoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include concierge services, an arcade/game room, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite at Gordon Ramsay Pub, one of the hotel's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Cherokee? This hotel has 21000 square feet (1951 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
Gordon Ramsay Pub - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Wicked Weed Smokehouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Brio Italian Grille - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
Guy Fierri's Kitchen - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
ESports Zone - This restaurant specializes in Italian cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 10 to 25 per person
  • 10 restaurants
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brio Italian Grille
  • ESports Zone
  • Gordon Ramsay Pub
  • Guy Fierri's Kitchen
  • Wicked Weed Smokehouse

Things to do

  • 4,000 slot machines
  • 75 gaming tables
  • Arcade/game room
  • Casino (195,000 square foot of space)
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (21,000 square foot of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 21 floors
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 37.61 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Harrah's Cherokee Casino Resort
Harrah's Cherokee Casino
Harrah's Cherokee
Harrahs Cherokee Nc
Harrahs Cherokee Hotel
Harrahs Hotel Cherokee Nc
Cherokee Harrahs
Harrahs Casino Cherokee Nc
Harrahs Cherokee Casino Hotel
Harrah's Cherokee Casino
Harrah's Cherokee Casino Resort Hotel
Harrah's Cherokee Casino Resort Cherokee
Harrah's Cherokee Casino Resort Hotel Cherokee

Harrah's Cherokee – A Caesars Rewards Destination Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1831 out of 3100 reviews
Rating 8 - Good. 648 out of 3100 reviews
Rating 6 - Okay. 321 out of 3100 reviews
Rating 4 - Poor. 154 out of 3100 reviews
Rating 2 - Terrible. 146 out of 3100 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

William

Stayed 1 night in Sep 2025

10/10 Excellent

Chelsey

Liked: Cleanliness, property conditions & facilities, room comfort
Had a great time and stay. My only complaint is the shower leaking in our room. We’ll definitely be back as we enjoyed our time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Creta

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. It was a large and very clean. Casino was very nice also. Had a great experience.
Stayed 3 nights in Sep 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Had to buy coffee in morning Housekeeping knocked on door at 5:30 am Dining at Ruth Chris and Brio was below average
Stayed 2 nights in Sep 2025

10/10 Excellent

Noah

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Goldie

Liked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

RW

Disliked: Amenities, property conditions & facilities
It was clean, but the whole place felt tired and old; outdated. It really needs a facelift, and definitely overpriced even though it is so convenient for the theatre and casino. I don’t plan on staying there again. You can’t charge Marriott prices and deliver a “Ramada Inn” experience. The Gordon Ramsey food court was more like an old mall food court. And, for the chef to allow his name on this type of experience was shocking.
Stayed 1 night in Sep 2025

4/10 Poor

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used the computer screen to check in and only option for the room assigned was two doubles and smoking room. When I looked at my reservation I had reserved a king bed in non smoking room. The smoke filled halls and room were not really appreciated.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were super helpful. Amazing resort.
Stayed 1 night in Sep 2025

8/10 Good

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This trip was for my wife's Birthday celebration. Overall, it was a memorable occasion. This was my first time visiting Harrah's Cherokee Casino, and I recommend it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Victor, Snellville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice casino grounds and hotel with good dining options, layout, and other attractions like arcade and theater.
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Rebecca

Travelled with partner
Disliked: Staff & service
old and so so in every way
Stayed 1 night in Sep 2025

10/10 Excellent

Olivia A

We had a wonderful time
Stayed 2 nights in Sep 2025

10/10 Excellent

Damaris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please give a time to this Resort

Stayed 2 nights in Sep 2025

10/10 Excellent

Elexsa, Monroe

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful surroundings.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, amenities
Clean room Key card was hard to use
Stayed 1 night in Sep 2025

4/10 Poor

Holly

Stayed 3 nights in Sep 2025

8/10 Good

kathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Harrah’s Cherokee Casino Resort and overall enjoyed my visit. The room was large and spacious, with an adjustable temperature and a lovely, roomy bathroom. Although we didn’t have a noteworthy view, that wasn’t a big issue. The hotel offers plenty of dining options—from full-service restaurants to a food court—as well as indoor and outdoor pools and a workout area. The casino was nice, and I was delighted to find a penny slot machine. Valet service was excellent, with friendly and helpful staff. That said, there were a few hiccups that brought my rating down. Our room wasn’t ready at our scheduled check-in time, and despite being told we'd be called, we never received a notification and had to follow up twice. Both check-in and check-out staff were less friendly than I expected for a hotel of this caliber. The biggest letdown was housekeeping. The sheets were rough and wrinkled, and the feather pillows uncomfortable. After requesting foam pillows and new sheets, the room was serviced—but the bed was made poorly with the bottom sheet placed about two-thirds of the way up the bed instead of stretched properly, and the top sheet tucked only slightly under the box spring with the rest pooling on the floor at the head of the bed. After calling the supervisor, she came to our room and corrected the situation, but unfortunately, the hotel never offered an apology regarding our complaint. Taking everything into account, I’d give Harrah’s Cherokee Casino Resort
Stayed 3 nights in Sep 2025

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Sep 2025

10/10 Excellent

TARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice Staff
Stayed 2 nights in Sep 2025

4/10 Poor

Howard

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Really disapointed. When I arrived at hotel the front desk said I should never book through a 3rd party site. Room was filthy and heavy smoke smell. I will not book through Expedia in the future. Howie
Stayed 3 nights in Sep 2025