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Douglas Inn And Suites

2.0 star property

Photo gallery for Douglas Inn And Suites

Deluxe Single Room
Free daily continental breakfast
Family Suite
Hallway
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Cleveland State Community College
    ‪16 min walk‬
  • Lee University
    ‪3 min drive‬
  • North Cleveland Church of God
    ‪5 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 57 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
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3.9 out of 5, Good, (543)
The price is AU$128
for 1 room
includes taxes & fees
18 May - 19 May
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About the area

Cleveland

Located in Cleveland, Douglas Inn And Suites is within a 5-minute drive of Tennova Healthcare and Create & Celebrate Studio. .This motel is 0.8 mi (1.4 km) from Cleveland State Community College and 1.5 mi (2.3 km) from Tennova Healthcare - Cleveland.
View more Motels in ClevelandOpens in a new window

What's nearby

  • Cleveland State Community College - 16 min walk - 1.4 km
  • Lee University - 3 min drive - 3.5 km
  • Bradley Square Mall - 4 min drive - 5.0 km
  • North Cleveland Church of God - 5 min drive - 4.7 km
  • Tinsley Park - 5 min drive - 4.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cookout - ‬1 min drive
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Douglas Inn And Suites

Mediterranean motel with free breakfast and a fitness center
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 40 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 494 out of 1003 reviews
Rating 8 - Good. 293 out of 1003 reviews
Rating 6 - Okay. 102 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daleth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

4/10 Poor

Katherine, Hemmingford

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty (droplets of ?? on the floor in front of the sink), smell of disinfectant was very strong, coffee machine had previous person’s dried grounds still in, tiny little towels (you may purchase larger ones!), noisy noisy - paper walls and floor/ceiling.
Stayed 1 night in Jan 2025

6/10 Okay

Kaylyn

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Carol S

Liked: Staff & service, property conditions & facilities
Location and easy access.
Stayed 1 night in Jan 2025

10/10 Excellent

Preston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and updated room. Ambient lights a great touch.
Stayed 1 night in Jan 2025

10/10 Excellent

Brenda

Stayed 1 night in Jan 2025

4/10 Poor

Charles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run…Run Away Fast!

Room cleanliness was very average. The bed was an unforgiving slab. I was in bed 10 minutes started itching so I got up to check for bugs. No bugs, just the scratching sheets. I had two go to front desk multiple times to get a clean towel. They didn’t want to give them out. They don’t do any room service during your stay. The office chair literally had crap stains on it. Then I got a call from desk at 6:30PM saying they had a plumbing situation and water would be off from 8-11 AM next morning. When the fact was they had a broken water line and there was no water by midnight. And I quote the owner when I went to front desk “ I DON’T CARE”….I was there four nights. Traveling on a budget. I got less than what I paid for. I really should receive a refund for last night. Avoid this place at all cost…
The chair. 🤮
Stayed 4 nights in Jan 2025

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo female traveler

Felt safe. It was clean. Had to ask for hot water to be increased but it was done for me. Great value. Amazing actually
Stayed 2 nights in Jan 2025

10/10 Excellent

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice place and not too high priced our room was very nice we will come back again our family just moved to the area! Thank you!
Stayed 1 night in Jan 2025

10/10 Excellent

Deanna, Hayes

Liked: Cleanliness, staff & service, property conditions & facilities
The owner is the sweetest lady ever. And the rest of the staff were excellent too. This is now officially my go to when I come back home on visits
Stayed 2 nights in Jan 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stsy

A great stay for the one night we needed.
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitable and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Tevin

Comfortable room
Stayed 3 nights in Jan 2025

8/10 Good

Johnny

Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay!
Stayed 1 night in Jan 2025

6/10 Okay

Melinda

Liked: Cleanliness, room comfort
Disliked: Staff & service
I had no hot water tot take a shower. It was brought to the clerk’s attention. He said he would check on it. I checked back a little bit later and he said to keep checking. Very disappointed.
Stayed 1 night in Jan 2025

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Great stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Clean rooms and extremely nice staff! Will definitely stay again
Stayed 3 nights in Dec 2024

8/10 Good

Beverly

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

ramona, rochester hills

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, updated property, close to I-75 at a very reasonable price. Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose F

Stayed 1 night in Dec 2024

4/10 Poor

Laurie

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
We stayed there the week before and the room we had was great so we booked this hotel again on our way back from our trip. We had a different room than the last time. This room was not cleaned very well. The walls had stuff splashed on them. The shower had hair in it and the shower drain was not draining. The sheets on the one bed had a stain on it.
Stayed 1 night in Jan 2025

10/10 Excellent

Tina

Stayed 3 nights in Dec 2024

10/10 Excellent

Ginny

Stayed 1 night in Dec 2024

6/10 Okay

Isabel

Stayed 2 nights in Dec 2024