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Douglas Inn And Suites

2.0 star property

Photo gallery for Douglas Inn And Suites

Free daily continental breakfast
Hallway
Front of property
Gym
Deluxe Double Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Place, Tennova Healthcare
    ‪5 min walk‬
  • Place, Cleveland State Community College
    ‪9 min walk‬
  • Place, Tennova Healthcare - Cleveland
    ‪3 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪25 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.8 out of 10
Excellent
(59 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(62 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cleveland

Located in Cleveland, Douglas Inn And Suites is within a 5-minute drive of Tennova Healthcare and Create & Celebrate Studio. .This motel is 0.8 mi (1.4 km) from Cleveland State Community College and 1.5 mi (2.3 km) from Tennova Healthcare - Cleveland.
View more Motels in ClevelandOpens in a new window

What's nearby

  • Tennova Healthcare - 5 min walk - 0.4 km
  • Cleveland State Community College - 9 min walk - 0.8 km
  • Create & Celebrate Studio - 1 min drive - 1.8 km
  • Tennova Healthcare - Cleveland - 3 min drive - 2.8 km
  • CHI MEMORIAL CLEVELAND - 3 min drive - 2.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Douglas Inn And Suites

Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 40 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities
The furniture in the lobby was dated but our room was spotless and updated very nicely. I was quite comfortable, clean and quiet.
Stayed 1 night in Dec 2025

8/10 Good

Angi

Stayed 1 night in Dec 2025

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and friendly checkin
Stayed 1 night in Dec 2025

6/10 Okay

sheri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We got to breakfast around 8:30 and everything was basically empty. Spoon full of gravy, no busicuts and enough coffee for 1cu of coffee. fIr each of us. We were asked if we wanted more as the breakfast was being put away. Room was clean and beds comfy.I felt that the cost of the room wasn't equivalent to what we received.
Stayed 1 night in Dec 2025

10/10 Excellent

Owen

Stayed 1 night in Nov 2025

10/10 Excellent

Hasan

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean place. Furniture and carpet look new. Friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Angi

Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Patti

Stayed 6 nights in Nov 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to book this Room on the fly and they were Great
Stayed 1 night in Nov 2025

6/10 Okay

Mitchell

Disliked: Staff & service
I stay for 3 days and no maid service and the breakfast was not very good
Stayed 3 nights in Nov 2025

10/10 Excellent

Patty

Stayed 1 night in Nov 2025

10/10 Excellent

Patty

Very nice staff and very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

DINY

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice as always ! Clean , kind staff , great price. Love it.
Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice place, very conveniently located. Clean rooms. Friendly and Responsive staff. Decent breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Room was very clean and nice..updated as well.
Stayed 1 night in Nov 2025

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy check in, ample parking, good coffee in the morning. Beds are outdated and the light switches have a nightlight you can’t turn off. Didn’t sleep very well because of both those. Upgrade beds and have an option to turn the nightlights off.
Stayed 1 night in Nov 2025

10/10 Excellent

Sylvia M, Waterville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Gabby, Crossville

Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly priced, excellent cleanliness, helpful staff. Breakfast a bit lacking in quality and choice. Overall a wonderful stay and would recommend.
Modern Sink and Shower (not pictured) area
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Stayed 2 nights in Nov 2025