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Douglas Inn And Suites

2.0 star property

Photo gallery for Douglas Inn And Suites

Free daily continental breakfast
Deluxe Single Room
Fitness facility
Hallway
Family Suite | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

View map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Place, Cleveland State Community College
    ‪11 min walk‬
  • Place, Lee University
    ‪4 min drive‬
  • Place, Bradley Square Mall
    ‪4 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪30 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.8 out of 10
Excellent
(53 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(58 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cleveland

Located in Cleveland, Douglas Inn And Suites is within a 5-minute drive of Tennova Healthcare and Create & Celebrate Studio. .This motel is 0.8 mi (1.4 km) from Cleveland State Community College and 1.5 mi (2.3 km) from Tennova Healthcare - Cleveland.
View more Motels in ClevelandOpens in a new window

What's nearby

  • Cleveland State Community College - 11 min walk - 0.9 km
  • Tinsley Park - 4 min drive - 3.0 km
  • Lee University - 4 min drive - 3.8 km
  • Bradley Square Mall - 4 min drive - 5.4 km
  • North Cleveland Church of God - 6 min drive - 4.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪Sonic Drive-In - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cook Out - ‬20 min walk
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cleveland Nutrition - ‬3 min drive

About this property

Douglas Inn And Suites

Mediterranean motel with free breakfast and a fitness center
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 40 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Reviews

Douglas Inn And Suites Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 488 out of 1004 reviews
Rating 8 - Good. 282 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 66 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

O.K.

The stay was good and although the room has a few issues it was clean! It was just me and my daughter. The bedroom was spacious and it was a separate room with a door from the kitchen and sitting area. The tv was stuck on some news channel and the sofa was a bit itchy for my skin. The piping for the sink in the bathroom was sooo loud - they really need to fix it. But for the price we paid the stay was good. I didn't get a chance to eat breakfast.
Stayed 1 night in Jun 2025

6/10 Okay

Connie

Liked: Staff & service
Staff was friendly but the room had an unpleasant smell, the bathroom door would not close.
Stayed 3 nights in Jun 2025

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice. The lady who checked me in was very nice.. nice down home feel. Would go again!!
Stayed 1 night in Jun 2025

8/10 Good

Morrisa

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay when im traveling in the area.
Stayed 3 nights in Jun 2025

4/10 Poor

Hunter

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Staff was friendly however the floor in the room felt dirty like crumbs were on the floor woke up covered in bug bites wich I’m pretty sure were bed bugs and the peep hole was missing so it was just a straight hole to the outside
Stayed 1 night in Jun 2025

8/10 Good

Della

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room could have been a little cleaner. The person before us had a little too much to drink. It was on the back of the bathroom door. The remote for the tv did not work. The lady at the front desk did come and try to fix it.
Stayed 1 night in Jun 2025

2/10 Terrible

Laura

Travelled with group
Disliked: Amenities, property conditions & facilities
Terrible I paid for 2 beds we got one. That was nice traveling with unrelated companions, the bathroom door didn’t close at all also nice with companions that aren’t family. Don’t do it! Go elsewhere!
Stayed 1 night in Jun 2025

8/10 Good

Anne

Stayed 1 night in Jun 2025

10/10 Excellent

Sofia

Stayed 1 night in Jun 2025

2/10 Terrible

Sherida, Erlanger

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the most disgusting place. Our room 201 was absolutely filthy. The springs were sticking out of the mattress, dried blood on the box spring, toenails on the carpet, trash on the side of the fridge, curtains coming off the windows, cobwebs on the ceiling, lines through the picture on the television, no remote, ring in the toilet, exhaust fan was filthy, stains on the bedspread, microwaved biscuits and egg patties, no fruit, no yogurt, no pastries. This hotel should be condemned. Do not stay here.
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay for a tired traveler. Great location. Room spotless. Only recommendation, please invest in new sheets.
Stayed 1 night in May 2025

10/10 Excellent

Olena

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Very friendly staff. The room did need a deep cleaning though.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love going to Douglas. Its very clean and has comfortable beds.
Stayed 1 night in Jun 2025

10/10 Excellent

Mechelle

Stayed 1 night in Jun 2025

10/10 Excellent

Diego

Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Kimberly

Disliked: Property conditions & facilities
Room was damp. Carpet was wet. Bathroom door didn't close. Faucet not right.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Here Again!

Pleased with accommodations! Staff were friendly, helpful, & professional! We'd stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were helpful and friendly. Loved the upgraded lighting in the room. Conveniently located right off the interstate. Lots of good dining options nearby.
Stayed 4 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
I like that the motel was close to the interstate, but far enough away to not hear the traffic roar.
Stayed 1 night in May 2025

10/10 Excellent

Van, Loveland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Charles

Rain type shower
Stayed 1 night in Jun 2025

8/10 Good

David

Stayed 2 nights in May 2025

10/10 Excellent

Linda F

Liked: Cleanliness, staff & service, property conditions & facilities
I had a comfortable night stay, especially for the price point. The bed could use a mattress topper. Even though I was near the elevator (convenient) I had a quiet nights sleep. The place was very clean. I would definitely stay here again!
Stayed 1 night in May 2025