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Hilton Garden Inn Norwalk

3.0 star property

Photo gallery for Hilton Garden Inn Norwalk

Exterior
Reception
Terrace/patio
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Pet-friendly

Explore the area

View map
560 Main Ave, Norwalk, CT, 06851
  • Place, The SoNo Collection
    ‪5 min drive‬
  • Place, Historic South Norwalk
    ‪6 min drive‬
  • Place, Norwalk Maritime Aquarium
    ‪7 min drive‬
  • Airport, White Plains, NY (HPN-Westchester County)
    ‪33 min drive‬

Room options

View all photos for Room

1 bedroom, in-room safe, desk, laptop workspace

Room

8.8 out of 10
Excellent
(9 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room

1 bedroom, in-room safe, desk, laptop workspace

Room

7.4 out of 10
Good
(6 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

1 bedroom, in-room safe, desk, laptop workspace

Room

8.0 out of 10
Very good
(15 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Room

9.0 out of 10
Wonderful
(75 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Room

8.4 out of 10
Very good
(25 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Free WiFi
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4.4 out of 5, Excellent, 1,367 reviews
Norwalk Inn & Conference Center

About the area

Norwalk

With a stay at Hilton Garden Inn Norwalk in Norwalk, you'll be within a 10-minute walk of Caldor Shopping Center and Center Seven Shopping Center. .This hotel is 0.4 mi (0.7 km) from Gateway Shopping Center and 2 mi (3.3 km) from Silvermine Arts Center.

What's nearby

  • Caldor Shopping Center - 5 min walk - 0.4 km
  • The SoNo Collection - 5 min drive - 7.7 km
  • Historic South Norwalk - 6 min drive - 8.4 km
  • Norwalk Maritime Aquarium - 7 min drive - 9.1 km
  • The Maritime Aquarium - 7 min drive - 9.1 km

Getting around

  • East Norwalk Station - 13 min drive
  • LaGuardia Airport (LGA) - 65 min drive

Restaurants

  • ‪Panera Bread - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Ren Dumpling & Noodle House - ‬11 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hilton Garden Inn Norwalk

Hotel in Norwalk with a 24-hour fitness center and a 24-hour front desk
Hilton Garden Inn Norwalk offers 170 air-conditioned accommodations with safes and complimentary weekday newspapers. 55-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 170 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 55-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab dinner at Great American Grill, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Norwalk Hotel Norwalk
Hilton Garden Inn® Norwalk
Norwalk Hilton Garden Inn
Hilton Garden Inn® Norwalk Hotel
Hilton Norwalk
Hilton Garden Inn® Norwalk
Hilton Garden Norwalk Norwalk
Hilton Garden Inn Norwalk Hotel
Hilton Garden Inn Norwalk Norwalk
Hilton Garden Inn Norwalk Hotel Norwalk

Hilton Garden Inn Norwalk Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 482 out of 1002 reviews
Rating 8 - Good. 281 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

James

Stayed 1 night in Aug 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The absolute WORST experience ever

I forgot to take the picture of the door behind the behind the counter. It’s was dirty and dingy. It was the first RED 🚩the furniture throughout the hotel in common areas were filthy, worn, and torn. We planned a three night anniversary trip and left after the second night. The bed was so hard I hurt my back. There was not bounce it felt like brick under a foam. When I checked out I asked to speak to the manager to ask for a refund and they refused to speak with me. I informed them HOTELS.COM (third party) reservation (a have different concerns about them) but he wasn’t interested in what I had to say. NEVER AGAIN!!
Stayed 3 nights in Aug 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The guest in the room below us had conference or Zoom calls late at night, and the conversations were clearly discernable. There was nothing that the staff could really do about it because it was apparently a work-related call. Three nights, the same thing, at 11:00pm.
Stayed 5 nights in Jul 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Paolo, miami beach

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very poor welcoming skills at the reception and from all the people working there in general.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was not included. Had the typical choices and then a coffee bar was extra.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter, East Greenwich

Stayed 1 night in Jul 2025

4/10 Poor

Vilnor

Disliked: Cleanliness, staff & service, property conditions & facilities
I was there for four nights, when i ask for housekeeping to clean my room they didn’t clean it
Stayed 4 nights in Jul 2025

4/10 Poor

Lara, Pacific Palisades

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

Kimberly

Business traveller
Liked: Cleanliness
Check-in was slow as 2 associates passed me back & forth to complete the process. It’s 100° today and there is clearly an AC issue in the common areas. Room is adequate but the bathroom is dated, peeling & tarnished. Shower floor is a hazard.
Stayed 1 night in Jul 2025

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortable, friendly staff, with anodyne prefab l

Prefab look and feel, in a Hilton 3 star way, but comfortable with friendly efficient front deskers, especially the night shift guys
Stayed 2 nights in Jul 2025

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

Very pleasant stay. Check in was easy and staff was friendly. There is plenty of parking. Room was spacious and very clean. Everything was in good working order and the bathroom was well stocked with towels which was appreciated. The breakfast buffet was tasty with a good selection and friendly and attentive service. The only flaw I saw was the nonworking key card access on the exit/entrance door near my room. This made going thru the main room & lobby a necessity, which was fine but it was a long walk around.
Stayed 1 night in Jul 2025

8/10 Good

Farrah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ulanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles, Punta Gorda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed multiple times and always top notch!
Stayed 4 nights in Jul 2025

8/10 Good

Nadia

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jillian

Stayed 1 night in Jul 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay- air conditioning in lobby was broken - thankfully rooms all had ac - staff welcoming and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Bryan

Stayed 2 nights in Jul 2025

2/10 Terrible

HENRY

Disliked: Cleanliness, staff & service, property conditions & facilities
Basic one star
Stayed 1 night in Jun 2025

2/10 Terrible

Terresa

Disliked: Staff & service, property conditions & facilities

No internet and TV entire stay

No internet the entire weekend. This included the smart TV which is connected to the internet. Unable to call front desk or manager as their phones are also connected to the internet. No acknowledgement from management or front desk.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to boardwalk and surrounding amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Somewhat dated property great staff
Stayed 1 night in Jul 2025