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SureStay Plus Hotel by Best Western St Marys Cumberland

3.0 star property

Photo gallery for SureStay Plus Hotel by Best Western St Marys Cumberland

Exterior
Lobby
Property amenity
Outdoor pool
BBQ/picnic Area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking included
  • Pet-friendly

Explore the area

View map
2710 Osborne Rd, St. Marys, GA, 31558
  • Place, Naval Submarine Base Kings Bay
    ‪4 min drive‬
  • Place, Cumberland Island Ferry
    ‪6 min drive‬
  • Place, Cumberland Island National Seashore Visitor Center
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(40 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(41 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(34 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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Exterior

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includes taxes & fees
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About the area

St. Marys

Located in St. Marys, SureStay Plus Hotel by Best Western St Marys Cumberland is in a rural location, within a 10-minute drive of Cumberland Island Ferry and Cumberland Island National Seashore Visitor Center. .This hotel is 3.5 mi (5.6 km) from St. Marys Submarine Museum and 3.9 mi (6.3 km) from Naval Submarine Base Kings Bay.

What's nearby

  • Naval Submarine Base Kings Bay - 4 min drive - 4.1 km
  • St. Marys Welcome Center - 6 min drive - 6.1 km
  • Cumberland Island Ferry - 6 min drive - 6.4 km
  • Cumberland Island National Seashore Visitor Center - 6 min drive - 6.4 km
  • St. Marys Submarine Museum - 6 min drive - 6.4 km

Getting around

  • Jacksonville International Airport (JAX) - 31 min drive

Restaurants

  • ‪Wendy's - ‬8 min walk
  • ‪Kings Bay Subase Galley - ‬7 min drive
  • ‪Subway - ‬8 min walk
  • ‪Brackish Beer Company - ‬3 min drive
  • ‪Sonic Drive-In - ‬8 min walk

About this property

SureStay Plus Hotel by Best Western St Marys Cumberland

Hotel with free breakfast, in the vicinity of Naval Submarine Base Kings Bay
SureStay Plus Hotel by Best Western St Marys Cumberland offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This St. Marys hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 78 guestrooms featuring microwaves. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cumberland Inn
Cumberland Inn St. Marys
Cumberland St. Marys
Cumberland Inn Suites
Cumberland Inn Suites
SureStay Plus Hotel by Best Western St Marys Cumberland Hotel

SureStay Plus Hotel by Best Western St Marys Cumberland Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 464 out of 1008 reviews
Rating 8 - Good. 322 out of 1008 reviews
Rating 6 - Okay. 123 out of 1008 reviews
Rating 4 - Poor. 57 out of 1008 reviews
Rating 2 - Terrible. 42 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Not bad but not as expected

So the room didn't live up to the pictures. Also, Hotel is in their name but it's actually a Motel. They didn't have any rooms on the first level unless I upgraded my room for an additional $90 for one night. I have a significant back injury so climbing the stairs carrying luggage was extremely painful. I will say the lady at check in was extremely polite and professional which was a pleasant experience. Bed are comfy but squeaky. Bathroom is tiny and the water pressure is minimal but the room was very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great value for the buck
Stayed 1 night in Jun 2025

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, staff & service, room comfort

A nice, clean, older property.

Clean room, decent price. Continental breakfast was adequate.Hotel is older and spread out over 3 two story buildings with no elevator (for those with mobility issues). Check inn staff was very nice. A perfectly fine place to stay unless you are looking for a more modern hotel all in one building, it’s not your typical Best Western.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

8/10 Good

Madeline

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay the only problem was that the Aldi store was delivering and we heard the backup alarms just as we were going to bed at 10 and it played about an hour. We could not call the front desk and just had to wait it out.
Stayed 1 night in Jun 2025

10/10 Excellent

Traci, Live Oak

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and easy. The lady was very nice and made some last minute room changes for me, due to i can't climb stairs. The hotel is an older one but its kept up nicely. Room was clean and comfortable and i really enjoyed the pool area. I would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

St Mary's

Check in was welcoming. Recommendations for pet friendly dining and a map of historic St Mary's GA. The room was clean, quiet and nicely appointed. The grounds were clean and well kept. I would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfy. Breakfast was very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady at the desk was super friendly but also professional about getting us checked in. gave us a map and highlighted where we needed to park, local restaurants we could go to (and get 10% off at for just staying at this hotel). the room itself was very clean and private. they had little bottles of shampoo, conditioner and lotion in the shower, along with your typical bar of soap and makeup wipes. the bed was super comfy and very clean; no stains or smells. the only "complaints" were that there was only one little trash can so if you got takeout you'd have boxes next to the can and for whatever reason they bathtub wouldn't drain unless you manually held the cap up but those aren't issues that couldn't be resolved. overall it was a great place to stay at for the time we did and I would recommend it to anyone coming by the area to check it out.
Stayed 2 nights in Jun 2025

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facility. Pool screen needs to be cleaned off. Only issue was was a hard knock on the door at about midnight. Jolts you out of bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We could not have been happier during our stay. The only possible complaint is that the pillows are rather thick. Breakfast was as good or better than any hotel/motel that we've ever stayed at. Quiet, clean and well decorated dining area.
Stayed 1 night in Jun 2025

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, room comfort
Check in was very easy. Our tv remote did not work. The front desk staff gave us another remota and instructions to fix. This still did not fix the tv. Upon check out, we reported the issue and asked for a small discount for inconvenience. The assistant manager stated there was nothing she could do about it. If you can take my payment immediately you should be able to give some sort of refund.
Stayed 1 night in Jun 2025

6/10 Okay

Jonathan

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean,retro type room but everything was spotless and staff was excellent! Kudos to our front desk woman who was full of information for us about St Mary’s and so sweet👍😊will come again to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a two queen suite and it was perfect for the occasion. Having the kitchen and washer and dryer was so nice. This is the second time we stayed at this location and it has not disappointed us.
Stayed 5 nights in Jun 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are Super friendly and helpful. Very good breakfast bar. Coffee available all day 😊. Pool area very nice and enclosed. Will definitely stay here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ekaterina

Stayed 1 night in Jun 2025

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great kinda though us off alittle because the di
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful.
Stayed 2 nights in May 2025

6/10 Okay

Ross

Disliked: Amenities
The property is just average, but the price per night
Stayed 1 night in May 2025

8/10 Good

Aneshia

Stayed 3 nights in May 2025

4/10 Poor

Irvin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was clean inside but the bathroom was not the best and the bathtub and drainage did not work.
Stayed 1 night in May 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025