Hilton Palm Beach PBI

3.5 star property

Photo gallery for Hilton Palm Beach PBI

Outdoor pool, pool loungers
Lobby
Lobby
Lobby
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
150 Australian Ave, West Palm Beach, FL, 33406
  • Place, Cox Science Center and Aquarium
    ‪2 min drive‬
  • Place, Palm Beach Zoo & Conservation Society
    ‪2 min drive‬
  • Place, Palm Beach Kennel Club
    ‪3 min drive‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪4 min drive‬

Room options

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 41 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

King One Bedroom Parlor Suite

  • Sleeps 3

Superior King Room

  • Sleeps 2

Mobility Accessible Two Double Room with Bathtub

  • Sleeps 4

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility/Hearing Access King Room with Roll-in Shower

  • Sleeps 3

Mobility/Hearing Access Two Double Room with Bathtub

  • Sleeps 4

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(65 reviews)
  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

King Room-Non-Smoking

  • Sleeps 2

Superior Two Double Room

  • Sleeps 4

Two Double Room

  • Sleeps 4

Similar properties

About the area

West Palm Beach

When you stay at Hilton Palm Beach PBI in West Palm Beach, you'll be in the business district, within a 5-minute drive of CityPlace and Palm Beach County Convention Center. .This hotel is 1.8 mi (2.9 km) from Palm Beach Zoo & Conservation Society and 2.8 mi (4.5 km) from Clematis Street.

What's nearby

  • Cox Science Center and Aquarium - 2 min drive - 1.7 km
  • Palm Beach Zoo & Conservation Society - 2 min drive - 2.4 km
  • Lake Lytal Park - 2 min drive - 2.7 km
  • Palm Beach Kennel Club - 3 min drive - 2.3 km
  • National Croquet Center - 3 min drive - 2.1 km

Getting around

  • West Palm Beach Station - 5 min drive
  • Palm Beach Intl. Airport (PBI) - 4 min drive

Restaurants

  • ‪Wawa - ‬16 min walk
  • ‪Chili's Too - ‬4 min drive
  • ‪Wendy's - ‬17 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Burger King - ‬20 min walk

About this property

Hilton Palm Beach PBI

Lakefront hotel with 2 restaurants and airport shuttle service
Hilton Palm Beach PBI offers 249 accommodations with laptop-compatible safes and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 249 guestrooms featuring refrigerators. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
Enjoy Italian cuisine at Osteria by Capri, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include limo/town car service, express check-in, and express check-out. Planning an event in West Palm Beach? This hotel has 20000 square feet (1858 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Children aged 11 and younger eat free breakfast.
Osteria by Capri - This fine-dining restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free area shuttle up to 3 miles
  • Limo/town car service
  • Free extended parking on site
  • Uncovered valet parking on site (USD 15 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Osteria by Capri

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Conference centre (20,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (97 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should confirm the zip code if entering the hotel address in GPS; there is a duplicate street address in a nearby zip code.

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Uncovered valet parking fee: USD 15.00 per day
  • Early check-in fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Palm Beach Airport
Hilton Palm Beach Airport
Palm Beach Airport Hilton
Hilton Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton
Hilton Palm Beach Airport Hotel
Hilton Palm Beach Airport
Hilton Palm Beach PBI Hotel
Hilton Palm Beach PBI West Palm Beach
Hilton Palm Beach PBI Hotel West Palm Beach

Hilton Palm Beach PBI Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 504 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 87 out of 1001 reviews
Rating 2 - Terrible. 86 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly...super comfy beds...nice clean and smells awesome
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Stayed 1 night in Sep 2025

4/10 Poor

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice airport hotel

The van driver picking us up was great. When we got to the property the girl working the front desk was the complete opposite. I stood a few moments waiting to be greeted and was never acknowledged. So then I walked towards the desk and she then asked if she could help. She never once smiled, thanked us for our stay, acknowledged or reason for staying, nothing. She said we couldn’t add our Hiltons Rewards number to our account for billing food and other things to our room, we knew we couldn’t get the stay credit, but I’ve never had issues with getting points for food and such we billed to our room. But it was how she made us feel that really turned us off. The room was nice and big and the mattress dry comfortable. And the rest of the hotel staff from the restaurant to the Starbucks area were fantastic, and really made up for the initial first experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Jake

Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Stayed 1 night in Sep 2025

10/10 Excellent

Wadell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd time here

Stayed 1 night in Sep 2025

10/10 Excellent

Julio

Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was late, the city was buzzing, and most hotels were fully booked. I was exhausted and unsure where I'd end up—but Hilton came through. They found a room for me when others couldn’t, and the staff were genuinely kind and pleasant to speak with, which made all the difference. 🛏️ The room was spotless and comfortable, offering a quiet retreat from the chaos outside. 🍽️ The food was fresh and satisfying—exactly what I needed after a long day. ✨ The overall cleanliness and attention to detail throughout the hotel didn’t go unnoticed. I’m grateful for the hospitality and would absolutely stay again. Sometimes, it’s the little gestures that leave the biggest impression.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 3 nights in Sep 2025

6/10 Okay

Saidat

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
As soon as I got to the hotel I was unhappy. I informed the receptionist the I didn't know the hotel was on airport grounds. Online it didn't mention that Hilton palm Beach is apart of the airport. She stated that they are are Hilton Palm Beach PBI. I asked why wouldn't they inform guest if this and if my reservation could be transferred to the other Hilton hotel. She said I could try. I contacted Expedia to transfer but the hotel gave them push back staying there is no cancelation for my 5 night stay. Unbelievable. I got to the room, it was dingy, old, and rusted, The shower had grime everywhere. To say I was disappointed is an understatement. One of the nights due to heavy rain we decided to eat dinner at their restaurant which was Italian. We ordered chicken parm with spaghetti. The chicken came out burnt and tough. The manager came out and said that they can remake it and I refused. I'm not a fan of returning food. The food was horrible even after taking the bread off. The room was not like what is picture. The common area were exactly like pictured. I do not recommend this hotel.
Stayed 4 nights in Aug 2025

8/10 Good

Lorelhaeys, Corona

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The bed was not comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , great pool area . Spotlessly clean with friendly staff . Love it
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight got rescheduled for 5 am the next morning and the 24 hr shuttle service to the airport was fantastic. After a long day of delays at the airport, it was great to just call and have the shuttle pick me up. The room was very nice and the bed extremely comfortable. At 3:30 am I was able to shuttle back to the airport.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Stayed 1 night in Aug 2025

6/10 Okay

Ernesto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hot tube is not good the water was cool, the plug in the room for charger phones was not good the front desk lady in the afternoon was all the time her phone
Stayed 2 nights in Aug 2025

6/10 Okay

Shauna-Kaye

Disliked: Property conditions & facilities
The room appeared to be generally clean, but there were stains all over the carpet, stains on the linens, towels, duvet and chair. The bathroom also seemed to have permanent water stains and burns on the countertops. There was little to no info on WiFi and room service. On the positive side, the staff were good, no issues there. The pool and outside area was lovely. While out there I forgot that I was right by the highway which was really pleasant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Está bien todo
Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Aug 2025

10/10 Excellent

Noel

Liked: Cleanliness
Great place to stay
Stayed 1 night in Aug 2025

8/10 Good

harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

William

Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Juvenal

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025