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Springhill Suites by Marriott New Bern

3.0 star property

Photo gallery for Springhill Suites by Marriott New Bern

Free daily continental breakfast
Lobby lounge
Studio, Multiple Beds, Non Smoking
Front of property
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
  • Air conditioning

Explore the area

View map
300 Hotel Drive, New Bern, NC, 28562
  • New Bern Riverfront Convention Center
    ‪4 min drive‬
  • Pepsi Museum
    ‪4 min drive‬
  • New Bern Grand Marina
    ‪8 min drive‬
  • New Bern, NC (EWN-Coastal Carolina Regional)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(51 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Hearing Accessible)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, Multiple Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(43 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

Candlewood Suites New Bern by IHG

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 656 reviews
The price is AU$200
includes taxes & fees
24 Aug - 25 Aug
Candlewood Suites New Bern by IHG

About the area

New Bern

Located in New Bern, Springhill Suites by Marriott New Bern is in the historical district, within a 5-minute drive of Goshen Medical Center New Bern and Craven Arts Council & Gallery Bank of the Arts. .This hotel is 2.6 mi (4.2 km) from Tryon Palace and 2.8 mi (4.4 km) from New Bern Firemen's Museum.

What's nearby

  • Tryon Palace - 4 min drive - 5.1 km
  • New Bern Riverfront Convention Center - 4 min drive - 6.4 km
  • Union Point Park - 4 min drive - 6.4 km
  • Pepsi Museum - 4 min drive - 5.4 km
  • New Bern Grand Marina - 8 min drive - 5.4 km

Getting around

  • New Bern Station - 6 min drive
  • New Bern, NC (EWN-Coastal Carolina Regional) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Circle K - ‬4 min walk
  • ‪McDonald's - ‬16 min walk
  • Sake Hibachi Sushi & Bar
  • ‪Cookout - ‬8 min walk

About this property

Springhill Suites by Marriott New Bern

Suburban hotel with free breakfast and a fitness center
Springhill Suites by Marriott New Bern offers 109 accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 109 guestrooms featuring refrigerators and microwaves. Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Springhill Suites by Marriott New Bern. A complimentary continental breakfast is served daily from 6:30 AM to 9 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Hotel New Bern
Springhill Suites Marriott New Bern
Springhill Suites New Bern
Springhill Suites By Marriott New Bern Hotel New Bern
Springhill Suites Marriott New Bern Hotel
Springhill Suites by Marriott New Bern Hotel
Springhill Suites by Marriott New Bern New Bern
Springhill Suites by Marriott New Bern Hotel New Bern

Springhill Suites by Marriott New Bern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly!!! Excellent service.
Stayed 1 night in May 2025

8/10 Good

Lindsey

Travelled with family
Liked: Property conditions & facilities, room comfort
We have stayed here before and had a great experience so came back again. This time was not as great, but not terrible. I will preface with I am meticulous with cleanliness so the random hairs stuck in our clean towels and still in the shower upon our arrival were a turn off for me. We were greeted by a very friendly hostess at the front desk for our late arrival the first night; however, the second night when we went down to ask for a spoon- mind you we looked around first so we would not have to bother anyone if we did not have to- we stood at the front desk for quite some time purposely making noise as we heard someone in the back office who would not come out. Finally, we picked up the phone to call back there and the same lady from the previous night came out with quite the opposite demeanor from the night before asking if we were calling. We stated yes, that we just needed a spoon and asked for water(which they had offered every other time we had walked past the front desk)She very rudely asked what is your name? Again, we stated we just needed a spoon and water. She ended up giving us the spoon but said she couldn’t give us water. The next night when we walked in it was a different host at the front desk who again offered each of us waters. So not sure what the issue was. Overall not a terrible stay but the customer service and cleanliness was definitely not what it was our first stay here.
Stayed 1 night in May 2025

10/10 Excellent

Kim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well taken care of. The staff was very friendly. The rooms were clean. We were very pleased with our stay.
Stayed 1 night in May 2025

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Clean
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Delesia

Stayed 1 night in Apr 2025

10/10 Excellent

wilbert

Travelled with family
Stayed 1 night in Apr 2025

8/10 Good

Thomas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace visiting

Everything was as expected. Fast check in. Room was satisfactory but kind of awkward arrangement. Lower rating given on “Eco” because of extraordinary cost of EV charging. $4.00/ hour ?!?! Hard to get charging going. Ended with 1/2 hour at $3.49.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Breakfast was great and the surrounding area was safe.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jill M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Easter

The hotel was very accommodating. We arrived for early check in and let check in early so the kids could swim. Breakfast was great. Would definitely stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean. Breakfast was great! Very quiet and convenient location.
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Trinette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing very polite and very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rate for room large enough for me and my four daughters to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The handicap room was perfect for my elderly aunt. The room was comfortable, clean and convenient.
Stayed 3 nights in Mar 2025

2/10 Terrible

Kennyatta

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The water wasn’t hot enough to shower and my room wasn’t ready when I arrived I waited 30-45 minutes before it was ready had to wait on housekeeping to clean it after being on the road for 9 and half hours driving. Lady at desk swiped my card without even telling me my total. I had to check my account to see the price was different when I arrived in person.
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms but the hotel is unfortunately located near highway and our room was facing that highway so the noise was a little too much.
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Bathrooms could use a remodel but other than that the room was clean and staff very friendly!
Stayed 2 nights in Mar 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice, what sets it apart is the staff-absolutely top notch. Whatever you’re doing keep it up.
Stayed 2 nights in Mar 2025

2/10 Terrible

Earl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Tv broken/ran out of soap/flickering lights/breakfast was terrible Dissatisfaction with the system/billing Not planning to stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!
Stayed 1 night in Mar 2025

4/10 Poor

Rose

Travelled with family
Disliked: Staff & service
I was disappointed when I went to check out that they would not give me the rate for "we care" and they did not accept my AARP because we booked through a 3rd party, or so I was told
Stayed 3 nights in Feb 2025

6/10 Okay

Harry

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a up kept hotel rooms dingy
Stayed 2 nights in Feb 2025