6/10 Okay
Rick
15 May 2025
Liked: Staff & service
We did not get the room that was pictured when we booked our stay. Because we didn’t want to navigate stairs with our luggage we received a complimentary upgrade to a “much nicer room”. The room was nicer in that it was larger but the room itself was very dark and dated. The carpet was old and seriously needed to be restretched and the room was made for someone bringing things to cook. We had coffee but no sweeteners or creamers. All the pools were closed and reopened the day we left. The complimentary breakfast was a rouse to try and sell stuff. Would rather stay at a Holiday Inn Express!
Rick
Stayed 2 nights in May 2025