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Quality Inn Johnson City I-26 exit 17

2.5 star property

Photo gallery for Quality Inn Johnson City I-26 exit 17

Lobby sitting area
Desk, iron/ironing board, free WiFi, bed sheets
Reception
Exterior
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
119 Pinnacle Dr, Johnson City, TN, 37615
  • Johnson City Mall
    ‪6 min drive‬
  • Freedom Hall Civic Center
    ‪9 min drive‬
  • East Tennessee State University
    ‪12 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(15 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Red Roof Inn Johnson City

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (1005)
The price is AU$120
for 1 room
includes taxes & fees
21 July - 22 July
Red Roof Inn Johnson City

About the area

Johnson City

Located in Johnson City, Quality Inn Johnson City I-26 exit 17 is within a 10-minute drive of Johnson City Mall and Gray Fossil Museum. .This hotel is 6.2 mi (10 km) from Freedom Hall Civic Center and 6.3 mi (10.1 km) from Johnson City Medical Center.

What's nearby

  • Johnson City Mall - 6 min drive - 7.4 km
  • Freedom Hall Civic Center - 9 min drive - 9.4 km
  • Johnson City Medical Center - 9 min drive - 10.9 km
  • Winged Deer Park - 10 min drive - 7.1 km
  • East Tennessee State University - 12 min drive - 13.3 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Panera Bread - ‬4 min drive
  • ‪Mellow Mushroom - ‬4 min drive

About this property

Quality Inn Johnson City I-26 exit 17

Hotel with free breakfast, in the vicinity of Johnson City Mall
Quality Inn Johnson City I-26 exit 17 offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 59 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Quality Inn Johnson City
Quality Johnson City
Comfort Inn Johnson City
Johnson City Comfort Inn
Quality Inn Johnson City
Quality Inn Johnson City I 26 exit 17
Quality Inn Johnson City I-26 exit 17 Hotel
Quality Inn Johnson City I-26 exit 17 Johnson City
Quality Inn Johnson City I-26 exit 17 Hotel Johnson City

Quality Inn Johnson City I-26 exit 17 Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 90 out of 221 reviews
Rating 8 - Good. 46 out of 221 reviews
Rating 6 - Okay. 33 out of 221 reviews
Rating 4 - Poor. 18 out of 221 reviews
Rating 2 - Terrible. 34 out of 221 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

PJ

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was by far the dirtiest place I have ever stayed. The bathroom reeked of urine, the floors were grimy, the refrigerator was dirty and sticky, there were rusty nails sticking out of the baseboard in the bathroom, mold on the door frame. It smelled bad. The cleaning crew needs to be replaced or entirely retrained. The breakfast was OK, but when something ran out- nobody was around to restock. I will never stay in a Quality Hotel again- just nasty. I told the front desk person when checking out and he just looked puzzled and apologized- I appreciated that. Look someplace else to stay. It has a great location with good potential but until something changes BIG TIME- skip this one.
Stayed 2 nights in Apr 2025

6/10 Okay

Erin

Stayed 1 night in Apr 2025

4/10 Poor

Ryan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean, dirt and stains on walls. Hair and dirt around facets. Floors felt gritty. Bed spread had stains. Chair in room was stained and very gross looking
Stayed 3 nights in Apr 2025

8/10 Good

Deborah

Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations.

The checkin process was efficient and friendly. I had a bit of a fumble with my key card and a staff person noticed and showed me how to correctly use it. Upon entering the room, I noticed it was perfectly clean and well laid out. It had all the amenities you would expect in a modern hotel room. A chair, a desk, a desk chair, a nice well-made bed. Two bedside stands two lamps and alarm clock, a TV or refrigerator or microwave. A luggage stand. A chest of drawers. The sink area had a coffee maker and soap. There were plenty of linens. Everything was sparkling clean. There was a coffee maker and coffee cream and sugar. There was costly available 24/7 and the breakfast was everything you could hope for in a hotel breakfast. I would highly recommend it and would stay again myself if I was in town.
Stayed 1 night in Mar 2025

4/10 Poor

Casey

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. Stinky, out dated. Coffee was alright
Stayed 3 nights in Mar 2025

2/10 Terrible

MARCELINE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures were not even the same as in person! Nonsmoking room had been smoked in, cigarette holes in both comforters and blankets. Cigarette burn stains on the bath tub. Huge stain on the green chair. Breakfast was good but you have to get there early because they do not refill it. Went to use the gym and they dont have it anymore. The people at the deak were nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Michaelyn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

imani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice city view, comfortable bed and super cute decor! 10/10
Stayed 1 night in Feb 2025

6/10 Okay

Mark

Travelled with group
Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good job

One of the more better ones I have stayed at
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Quality Stay!

Great place to stop in Johnson City! Helpful recommendations for the town, very clean and safe. Breakfast was plentiful and hot.
Stayed 1 night in Feb 2025

10/10 Excellent

Belkys, Charleston

Stayed 2 nights in Feb 2025

2/10 Terrible

Jakub

Disliked: Cleanliness, amenities, property conditions & facilities
Nasty yellow sheets and we had food in our blankets.. completely disgusting.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Stayed 1 night in Jan 2025

2/10 Terrible

Brian

Stayed 2 nights in Jan 2025

4/10 Poor

Andrea

Travelled with group
Liked: Property conditions & facilities, room comfort
When we got there we found out we had to pay a $100 CASH deposit, they don’t take credit cards. When we checked out we had to wait for room inspection before we could get our $ 100 cash deposit back.
Stayed 2 nights in Jan 2025

6/10 Okay

Scott

Business traveller
Stayed 1 night in Jan 2025

10/10 Excellent

Bethany

Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect for a couple nights
Stayed 2 nights in Dec 2024

10/10 Excellent

Donald, Huntsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable.,has all you need.
Stayed 3 nights in Dec 2024

8/10 Good

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfectly nice room and the staff was friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Chadrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Christopher

Stayed 1 night in Nov 2024

8/10 Good

Sandy

Travelled with group
Liked: Cleanliness, staff & service
I liked everything except the TV choices were really limited.
Stayed 2 nights in Nov 2024