Country Inn & Suites by Radisson, South Haven, MI

2.5 star property

Photo gallery for Country Inn & Suites by Radisson, South Haven, MI

Room, 1 King Bed, Non Smoking, Jetted Tub
Indoor pool, pool loungers
Fitness facility
Business centre
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View map
1741 Phoenix St, South Haven, MI, 49090
  • Place, South Haven Center for the Arts
    ‪3 min drive‬
  • Place, Kal Haven Trail
    ‪3 min drive‬
  • Place, Michigan Maritime Museum
    ‪3 min drive‬

Room options

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

South Haven

With a stay at Country Inn & Suites by Radisson, South Haven, MI in South Haven, you'll be within a 10-minute drive of Lake Michigan and South Haven Center for the Arts. .This hotel is 1.8 mi (2.9 km) from Warner Vineyards and 1.8 mi (3 km) from Kal Haven Trail.

What's nearby

  • South Haven Center for the Arts - 3 min drive - 3.6 km
  • Kal Haven Trail - 3 min drive - 3.2 km
  • Michigan Maritime Museum - 3 min drive - 3.6 km
  • Warner Vineyards - 4 min drive - 3.6 km
  • South Beach - 5 min drive - 4.6 km

Getting around

  • Bangor Station - 18 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 50 min drive

Restaurants

  • ‪Culver's - ‬7 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Taco Bell - ‬17 min walk
  • ‪Biggby Coffee - ‬20 min walk
  • ‪Clementine's - ‬3 min drive

About this property

Country Inn & Suites by Radisson, South Haven, MI

Hotel in South Haven with free breakfast and a fitness center
Country Inn & Suites by Radisson, South Haven, MI offers 62 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This South Haven hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 62 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and complimentary use of a nearby fitness facility.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (127 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel South Haven
Holiday Inn Express South Haven
South Haven Holiday Inn Express
Holiday Inn Express South Haven Hotel
Holiday Inn Express South Haven Hotel
Holiday Inn Express South Haven
Hotel Holiday Inn Express & Suites South Haven South Haven
South Haven Holiday Inn Express & Suites South Haven Hotel
Hotel Holiday Inn Express & Suites South Haven
Holiday Inn Express & Suites South Haven South Haven
Holiday Inn Express Suites South Haven
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express South Haven

Country Inn & Suites by Radisson, South Haven, MI Reviews

Reviews

6.8
Rating 10 - Excellent. 286 out of 1022 reviews
Rating 8 - Good. 236 out of 1022 reviews
Rating 6 - Okay. 203 out of 1022 reviews
Rating 4 - Poor. 172 out of 1022 reviews
Rating 2 - Terrible. 125 out of 1022 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Heather

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is dingy. We were there 4 days and i never saw any cleaning. There was trash and debris in the halls the entire time. No one ever cleaned them. There was dirt and dust in the room. Someone's fingernail clippings on the bathroom counter. We didn't have any towels in our bathroom. I had to go to the front desk and ask for some. There were cigarette burns in the bedding. Our remote to the tv was missing pieces. The mini fridge was dirty. Didn’t look like it had been cleaned in a long time. Only saw teenagers working there. Didn't see an actual adult working there the entire time. The maintenance guy made a mistake and flooded part of the second floor. I would recommend just paying a little more and staying at the Holiday Inn Express across the street. I wish I would have.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mahlen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Kerry

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Nichole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was plenty of parking on the property and the location is close to the freeway and shopping. The room was clean and spacious. The beds were very comfortable and the choice of different pillows was unexpected. The only inconvenience was that there is only the front entrance, so if you park on the backside of the building you have to walk around to the front, and the breakfast ends at 9:30 am.
Stayed 1 night in Jun 2025

10/10 Excellent

Casandra

Travelled with group
Liked: Amenities, property conditions & facilities
All staff members were super nice and they allowed me to do a early check in as I was a little early on arrival and very tired from driving.
Stayed 1 night in Jun 2025

6/10 Okay

Caroline

Travelled with family
Disliked: Amenities, property conditions & facilities
V
Stayed 2 nights in Jun 2025

10/10 Excellent

Leandro

Stayed 3 nights in Jun 2025

2/10 Terrible

Tawnya, Idaho Falls

Stayed 2 nights in Jun 2025

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Melissa

The floor of my room was absolutely filthy, and caused me to have athletes foot. Absolutely disgusting. Never again.
Stayed 1 night in Jun 2025

8/10 Good

Lesa

Travelled with family
Liked: Staff & service
Pool was gross!! And I had to ask for towels and wash clothes. Other than that it was ok. Rooms need a little TLC but they were clean. I would stay here again if need be
Stayed 2 nights in Jun 2025

6/10 Okay

Duane

Stayed 1 night in Jun 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Chloe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Jennifer, Chicago

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I have to say this worst stay we’ve had. When we checked in, the young girl at the front desk was more interested in talking to a boy that was there than checking us in. She argued that I had to pay through Expedia, even though my reservation clearly stated to pay at the property. When we went to go to our room, the key didn’t work. Mind you we had family that was staying there and had the same problem as did other people we observed checking in. I went to get a new key, no apologies. When we got into our room, we were horrified to see there were several places that the ceiling was getting ready to collapse, including a corner that appeared to have mold. In the bathroom, there was caked urine on the toilet seat and feces under the rim. I called the front desk to report all the issues we were having, there were no other available rooms. They gave us a $50 discount, but I would rather have not stayed there. I’m suspect that the sheets were not even changed. Bathroom door did not shut all the way and there was gum on the ceiling. The girl working the front desk then told me that I needed to bring down my credit card because, surprise, I needed to put one down to pay for our room. I reported how disgusting the bathroom was; she said she’d clean it that did not happen.I am so disgusted and disappointed by our stay. It was close to $300 without the discount. I don’t know that I will ever stay at another property under this brand name. Stay away!
Stayed 1 night in Jun 2025

10/10 Excellent

William W

Stayed 1 night in Jun 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Angela

Stayed 2 nights in Jun 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay again

Great place to stay. Clean and comfortable! Quiet!!!
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This hotel meets my basic standards of "clean, safe and secure," but the service is among the worst that I've had the displeasure of experiencing in recent history. It started at check-in, when the person checking us in seemed to not understand that we had two rooms on the reservation. We clarified that and got checked in. We then had to check out and back in the next day (we needed to extend the trip last minute so booked another reservation rather than having to chancel/remake the reservation we had) and once again, the person had trouble understanding that there were two rooms, even when shown the reservation info, and the response was "call Expedia." That's when we realized that there was a different name on the second room and he gave a sarcastic "oh why didn't you say so," clearly he was already looking at the info on the screen and couldn't be bothered to say "is there possibly another name on the reservation?" Also, our rooms were not cleaned/serviced the entire time (4 nights) we were there - nightly or every other is standard unless there's a sign or you're advised otherwise, we just got back late each night to find the same dirty towels we'd left in the morning. We ended up getting more towels from the front desk, but what a pain. The price/convenience of location is good, and at no point was I concerned about getting robbed or catching bed bugs, but they could at least pretend to want the business.
Stayed 3 nights in Jun 2025

8/10 Good

alex

Travelled with partner
The room was large and the bed was good. It had a waffle machine. The only other hot breakfast was biscuits and gravy 2 days in a row. The tile around the tub needed some grout. Reception was fine.
Stayed 2 nights in Jun 2025

6/10 Okay

Mallorie

Liked: Cleanliness
Disliked: Amenities
The property was nice but the cable box was broken.
Stayed 1 night in Jun 2025

8/10 Good

Tracy L

Travelled with family
Liked: Cleanliness, staff & service, room comfort
the hotel is good for the price
Stayed 3 nights in May 2025