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A nice experience overall!!

Service is amazing, I had a small issue that was resolved by their manager quickly and in the best possible way. Will definitely come back.

Highly recommended.

I was absolutely overwhelmed by the service, friendliness and professional conduct of the staff. Room was clean and spacious and the bed very comfortable. Enjoyed my supper in the hotel restaurant and had the most pleasant and informative conversation with the hotel security while waiting on the airport shuttle to pick me up - I wanted to walk and then the rain came down and with in seconds the security guard, porter and reception staff convinced me that I will get very wet. They treated me like a princes and I will definitely stay there again! Thank you

There were many things to like about this hotel. The staff was very friendly, helpful and attentive. We chose to have the buffet breakfast at the hotel which gave us the option to have breakfast on a ground floor restaurant near the lobby, or on a top floor restaurant across the street at an affiliated hotel. We ate breakfast at both place but we loved the view from the top floor restaurant. We could see the Blue Mosque and part of the Egyptian obelisk only a couple of blocks away as well as the straits that connects the Black Sea with the Mediterranean. Our servers (Sezgin, Daminda, Trem?, and others) made omelettes to order and the variety of options was excellent. We had cappuccinos and teas to our hearts delight. My wife loved the salep (hot tea with boiled milk). I was surprised to see how safe it felt throughout the whole Old City even when we were out past midnight. The restaurants around the hotel were excellent. One even had a Michelin rating (next door) but we didn't try that one. We had one meal at a restaurant across from the hotel and our tour guide helped us order some great Turkish food. Highly recommend it and we will return with family.

Good location, in a quiet area but still a 15 minute walk from the main sights of Sultanahmet. Good quality, reasonably priced food at the both the restaurant and for room service. Cocktails at the English Pub actually were cheaper than every other restaurant we visited during our stay. Staff were really helpful, especially when my husband injured his arm. They let us call our travel insurance company from the reception phones for free, and found us cheap taxis which didn't over charge to get us to the hospital, and later the airport. We also had an issue with a bad smell in our room after checking in, and we were moved to a new room very quickly when this was unable to be resolved. There was a smart TV in the room which connected to streaming services like NetFlix and Disney . A staff member even came into our room immediately at 10pm to fix an issue with this TV. Great views from the breakfast room and restaurant. Only slight negatives were a leaky shower in the bathroom and inconsistent variety of hot breakfast items. Some days it was turkish breakfast pastries and potato rostis, other days it was bizarre items you wouldn't normally eat for breakfast like french fries and onion rings instead!