Divan Istanbul Hotel dress code is smart casual and guests are asked to refrain from wearing sportswear, trainers, gym outfits, slippers, flip-flops, baggy clothing, and shorts in the restaurants, bar, and lobby lounge.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Children stay free
Parking height restrictions apply
Service animals not allowed
Number of children who can stay for free – 6
Debit cards
UnionPay
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
Children stay free - maximum age 1
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitisation guidelines Safe Tourism Certification Programme (Turkey)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities on site
Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
Food service has been amended for enhanced safety
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Comprehensive recycling policy