BTDC luxury accommodation

Bathrooms could use some upgrades. Otherwise very comfortable beds n pillows. They had made a tent for our kids in the rooms..kids loved it. Staff was very accommodating and helpful. They had the perfect mindset to treat their guest like Royalties.

The pool was amazing for kids aged 2-10, kids spent most of their time swimming.

Outstanding service starting from front door staff to reception to house keeping. Loved everything in this resort not even a single issue Would love to come back and start at Sofitel

Everything was perfect. Room condition is so good. So comfy, dry and soft beds. Swimming pools are so clean even those are huge. No smell of any chemical treatment there. People are so nice and kind. Location is soo good to eat(just beside of the hotel there's popular street for food and massage) and enjoying shopping at bali collection. We could use pick-up car heading to shopping mall and private beach so easily but, no need to worry if we couldn't ride the car. We could reach there by walk just 10 min.

It's a very good place for a family vacation with a lot of activities and fun things to do. The rooms are super nice and excellent.

Our first 5* experience as a family and it will be long remembered. I want to thank all of the very helpful, kind and attentive hotel staff. Every employee interaction was always a very friendly experience. We had an excellent stay.