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Candlewood Suites Asheville Downtown by IHG

2.5 star property

Photo gallery for Candlewood Suites Asheville Downtown by IHG

Property amenity
Exterior
Indoor pool
Desk, blackout curtains, soundproofing, iron/ironing board
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
49 TUNNEL ROAD, Asheville, NC, 28805
  • Place, Harrah's Cherokee Center - Asheville
    ‪2 min drive‬
  • Place, Asheville Mall
    ‪2 min drive‬
  • Place, The Orange Peel
    ‪2 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Mountain View

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Mountain View

10.0 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Mountain View

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(29 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, 2 Queen Beds

Room amenity

Premium Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

Room amenity

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(29 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity
Fairfield Inn & Suites by Marriott Asheville Tunnel Road
Asheville
  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, 1,000 reviews
The price is AU$136
includes taxes & fees
28 May - 29 May
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About the area

Asheville

With a stay at Candlewood Suites Asheville Downtown by IHG, you'll be centrally located in Asheville, a 3-minute drive from Harrah's Cherokee Center - Asheville and 5 minutes from Blue Ridge Parkway Asheville Entrance. .This hotel is 5.7 mi (9.2 km) from Biltmore Estate and 0.1 mi (0.1 km) from Innsbruck Mall.

What's nearby

  • Pack Square - 2 min drive - 2.0 km
  • Harrah's Cherokee Center - Asheville - 2 min drive - 2.7 km
  • Asheville Mall - 2 min drive - 1.8 km
  • The Orange Peel - 2 min drive - 2.7 km
  • Wicked Weed Brewing - 2 min drive - 2.7 km

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪Cook Out Burgers - ‬18 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Burger King - ‬3 min walk

About this property

Candlewood Suites Asheville Downtown by IHG

Candlewood Suites Asheville Downtown by IHG offers 103 air-conditioned accommodations with bathrobes and hair dryers. 50-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers.

This Asheville hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 103 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include phones, as well as desks and irons/ironing boards.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Asheville Downtown by IHG. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Lux Lounge - Onsite rooftop bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lux Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

2 total (up to 50 lbs per pet)

Pets cannot be left unattended

An off-leash area is available

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 25.0 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Property is also known as

Candlewood Stes Downtown

Candlewood Suites Asheville Downtown

Candlewood Suites Asheville Downtown by IHG Hotel

Candlewood Suites Asheville Downtown an IHG Hotel

Candlewood Suites Asheville Downtown by IHG Asheville

Candlewood Suites Asheville Downtown by IHG Hotel Asheville

Candlewood Suites Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 474 out of 662 reviews
Rating 8 - Good. 116 out of 662 reviews
Rating 6 - Okay. 28 out of 662 reviews
Rating 4 - Poor. 17 out of 662 reviews
Rating 2 - Terrible. 27 out of 662 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Jan 2026

4/10 Poor

Paul

Disliked: Cleanliness
Room not clean, roaches in the room.
Stayed 1 night in Feb 2026

10/10 Excellent

Mong

Stayed 1 night in Feb 2026

8/10 Good

Chandler

Stayed 1 night in Feb 2026

10/10 Excellent

Amelie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location, stayed with my kids. The pool and hot tub were so nice! The room was big and comfortable and clean and the staff were so friendly! Watched the sunset from the rooftop space and a great view of lovely Asheville! Highly recommended a will be staying here again!
Stayed 1 night in Jan 2026

6/10 Okay

Heather

Room was ok, aside from someone flinging nicotine packets on the ceiling and wall and then not
Stayed 2 nights in Jan 2026

8/10 Good

William

Stayed 1 night in Jan 2026

6/10 Okay

Shaquita

Travelled with family
Disliked: Cleanliness
Lobby smelled like pee
Stayed 1 night in Jan 2026

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very welcoming. Room was clean and fresh.
Stayed 1 night in Jan 2026

10/10 Excellent

Marguerite

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, we travelled with our dog, staff was so friendly, room tidy and large were a family of 4, enough room all, everything you need and a shop. Definitely stay again, everyone was so accommodating. We had a lovely stay tx
Stayed 1 night in Jan 2026

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Staff
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Friendly staff, comfortable beds (loved the pillows), it was very clean and the shower was powerful.
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious suite, comfortable bed
Stayed 3 nights in Dec 2025

8/10 Good

Jina

Stayed 1 night in Dec 2025

10/10 Excellent

Dustin

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with the property! It was well lit, clean and pleasant! I was traveling with my cat, and the hotel was very accommodating to us. ( even my cat had fun ) - the front desk staff over night were extremely kind and helpful as well. I will definitely be back soon!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly, clean, comfortable beds and pillows. The AC could have been colder but very comfortable otherwise.
Stayed 1 night in Dec 2025

8/10 Good

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, spacious room, family friendly.
Stayed 2 nights in Dec 2025

8/10 Good

Echo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quick. Near food options.
Stayed 1 night in Oct 2025

4/10 Poor

Jacob

Stayed 5 nights in Dec 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
Very friendly staff, the room was spacious and clean. (The location wasn’t exactly downtown, even though that was how it was described. What I think of as downtown was an 8 minute drive away.)
Stayed 2 nights in Dec 2025

10/10 Excellent

james

Stayed 3 nights in Nov 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, pet friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Trakecha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Clean, new and the room was ... Roomy
Stayed 2 nights in Dec 2025