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Holiday Inn Express Hotel & Suites Albany by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Albany by IHG

Exterior
In-room safe, desk, iron/ironing board, rollaway beds
Exterior
Exterior
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

View map
2713 Pointe North Blvd, Albany, GA, 31721
  • Place, Albany Square
    ‪3 min walk‬
  • Place, Albany Crossroads
    ‪1 min drive‬
  • Place, Albany State University
    ‪10 min drive‬
  • Airport, Albany, GA (ABY-Southwest Georgia Regional)
    ‪14 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking (Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Accessible, Non Smoking (Mobility)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Accessible, Non Smoking (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Executive Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking

Deluxe Suite, 1 King Bed, Accessible, Non Smoking

Deluxe Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Bathroom

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

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  • Air conditioning
4.3 out of 5, Excellent, 450 reviews
The price is AU$218
includes taxes & fees
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About the area

Albany

Located in Albany, Holiday Inn Express Hotel & Suites Albany by IHG is in the business district, within a 5-minute drive of Albany Square and Albany Crossroads. .This hotel is 3.4 mi (5.4 km) from Albany Museum of Art and 4.4 mi (7.2 km) from Phoebe Putney Memorial Hospital.

What's nearby

  • Albany Square - 3 min walk - 0.3 km
  • Albany Crossroads - 1 min drive - 1.8 km
  • James H. Gray Sr. Civic Center - 10 min drive - 12.0 km
  • Albany State University - 10 min drive - 15.4 km
  • Radium Springs Gardens - 17 min drive - 22.6 km

Getting around

  • Albany, GA (ABY-Southwest Georgia Regional) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪LongHorn Steakhouse - ‬6 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Outback Steakhouse - ‬11 min walk

About this property

Holiday Inn Express Hotel & Suites Albany by IHG

Hotel in Albany with free breakfast and a fitness center
Holiday Inn Express Hotel & Suites Albany by IHG offers 80 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 80 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a fitness center.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Lift (61 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (46 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Albany
Holiday Inn Express Hotel Albany
Holiday Inn Express Hotel Suites Albany
Express & Suites Albany By Ihg
Holiday Inn Express Hotel Suites Albany
Holiday Inn Express Hotel Suites Albany by IHG
Holiday Inn Express Hotel Suites Albany an IHG Hotel
Holiday Inn Express Hotel & Suites Albany by IHG Hotel
Holiday Inn Express Hotel & Suites Albany by IHG Albany
Holiday Inn Express Hotel & Suites Albany by IHG Hotel Albany

Holiday Inn Express Hotel & Suites Albany by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 416 out of 666 reviews
Rating 8 - Good. 146 out of 666 reviews
Rating 6 - Okay. 56 out of 666 reviews
Rating 4 - Poor. 31 out of 666 reviews
Rating 2 - Terrible. 17 out of 666 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Harold

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room wasn't ready,but when got the room was great, clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 2 nights in Sep 2025

10/10 Excellent

Kiyanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Aug 2025

6/10 Okay

Raina

Stayed 2 nights in Aug 2025

6/10 Okay

Tiffany

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Magnolia

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, clean rooms. Delicious breakfast. .
Stayed 3 nights in Aug 2025

8/10 Good

Angela, Hope Mills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the property was clean, close to shopping area, the staff was friendly, easy check in, easy check out, the beds were comfortable, and love that the hotel was close to my event. I did not love that the hotel room does not have a safe, I hate the shower head, water flow was very, very weak, the bathroom door needed replacement, the bottom of the door was breaking apart, the front of the hotel lawn was mixed with dirt, looks as if the grass was not finish laying, kind of desert looking. Overall the hotel was very nice, décor was not bad, just needed a few repair that was visible to the eyes in the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Vicki

Stayed 1 night in May 2025

10/10 Excellent

Vicki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and helpful staff, clean and comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The staff was very pleasant. The room was a good size. The finishings could be cleaned a little better. Rusty was being cleaned with my Clorox wipes.
Stayed 1 night in Aug 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and safe.
Stayed 1 night in Aug 2025

10/10 Excellent

Lanita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Ok Stay

Staff were friendly..breakfast was good. The bed was uncomfortable and made noises when I got in and out. The bathroom ceiling had water damage and the tub had permanent stains which made it look dirty. And there was no ventilation it steamed up pretty bad.
Stayed 4 nights in Aug 2025

4/10 Poor

Talahia

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom tub was painted and brown on cracks fridge didn't work door also was hard to close
Stayed 2 nights in Aug 2025

10/10 Excellent

Tenika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast saturday morning was amazing
Stayed 2 nights in Aug 2025

4/10 Poor

Bernice

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Nasty and Stinky room during my stay!!

I stayed in room 409. While staying at the hotel the bathroom smelled like strong urine(pee) which caused a bad odor smell, sink and tub had visible black hair indicating it had not been cleaned. Also, the mini refrigerator had a stinky odor. Plus, they only put one towel in the double queen room. I reported this issue to the front desk. However, I could not be moved because the hotel was booked. The young lady at the desk came up to the room and smelled how bad the smell of the room was during my visit. The employee was very nice and felt bad because the cleaning staff was off duty and no more rooms were available.
Stayed 1 night in Aug 2025

8/10 Good

Marisa

Stayed 1 night in Jul 2025

10/10 Excellent

Gwendolyn

Travelled with family
Liked: Amenities
It was a nice stay
Stayed 2 nights in Aug 2025

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

LaShayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Limited shopping for the area compared to similar cities of that size. Several and varied dining options.
Stayed 4 nights in Jul 2025

6/10 Okay

Dana

Liked: Cleanliness, staff & service, amenities
The staff was lovely. The room however had a dripping shower which kept me up at night. There were a number of family reunions staying that weekend which brougt noisy guests and children jumping around in the room above. Certainly was not a restful trip.
Stayed 2 nights in Jul 2025

4/10 Poor

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025