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Holiday Inn Express Hotel & Suites Albany by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Albany by IHG

Exterior
Exterior
Exterior
In-room safe, desk, iron/ironing board, rollaway beds
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View map
2713 Pointe North Blvd, Albany, GA, 31721
  • Place, Albany Square
    ‪5 min walk‬
  • Place, Phoebe Putney Memorial Hospital
    ‪7 min drive‬
  • Place, Albany State University
    ‪12 min drive‬
  • Airport, Albany, GA (ABY-Southwest Georgia Regional)
    ‪15 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking (Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Accessible, Non Smoking (Mobility)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Accessible, Non Smoking (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Executive Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking

Deluxe Suite, 1 King Bed, Accessible, Non Smoking

Deluxe Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Bathroom

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Albany

With a stay at Holiday Inn Express Hotel & Suites Albany by IHG in Albany, you'll be in the business district, within a 15-minute drive of Albany State University and Albany Square. .This hotel is 2.1 mi (3.4 km) from Albany Crossroads and 3.4 mi (5.4 km) from Albany Museum of Art.

What's nearby

  • Albany Square - 5 min walk - 0.4 km
  • Phoebe Putney Memorial Hospital - 7 min drive - 8.2 km
  • Phoebe Putney Memorial Hospital - 10 min drive - 10.3 km
  • James H. Gray Sr. Civic Center - 11 min drive - 10.0 km
  • Albany State University - 12 min drive - 10.6 km

Getting around

  • Albany, GA (ABY-Southwest Georgia Regional) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪LongHorn Steakhouse - ‬6 min walk
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬5 min walk

About this property

Holiday Inn Express Hotel & Suites Albany by IHG

Hotel in Albany with free breakfast and a fitness center
Holiday Inn Express Hotel & Suites Albany by IHG offers 80 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 80 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a fitness center.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Lift (61 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (46 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Albany
Holiday Inn Express Hotel Albany
Holiday Inn Express Hotel Suites Albany
Express & Suites Albany By Ihg
Holiday Inn Express Hotel Suites Albany
Holiday Inn Express Hotel Suites Albany by IHG
Holiday Inn Express Hotel Suites Albany an IHG Hotel
Holiday Inn Express Hotel & Suites Albany by IHG Hotel
Holiday Inn Express Hotel & Suites Albany by IHG Albany
Holiday Inn Express Hotel & Suites Albany by IHG Hotel Albany

Holiday Inn Express Hotel & Suites Albany by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 406 out of 647 reviews
Rating 8 - Good. 143 out of 647 reviews
Rating 6 - Okay. 51 out of 647 reviews
Rating 4 - Poor. 30 out of 647 reviews
Rating 2 - Terrible. 17 out of 647 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Limited shopping for the area compared to similar cities of that size. Several and varied dining options.
Stayed 4 nights in Jul 2025

6/10 Okay

Dana

Liked: Cleanliness, staff & service, amenities
The staff was lovely. The room however had a dripping shower which kept me up at night. There were a number of family reunions staying that weekend which brougt noisy guests and children jumping around in the room above. Certainly was not a restful trip.
Stayed 2 nights in Jul 2025

4/10 Poor

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Ramona

Business traveller
Disliked: Amenities
I was looking forward to a swim after work, but when I got there the pool had a closed sign. The next day I inquired about the closure and was told it was actually open. The breakfast was wonderful! The room was semi clean, meaning hair was in the shower and the soap/lotion bottles were empty, but the sheets were clean.
Stayed 3 nights in Jul 2025

6/10 Okay

Felicia, Savannah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
When I turned on the sink in room 424 Executive Suite) the entire knob came in off. The next morning I was pulling the hand towel off of the wall rack and the whole right side of of it came off the wall over the sink counter. There’s nothing executive about the executive suite either.
Stayed 1 night in Jul 2025

6/10 Okay

Gregory

Travelled with family
Stayed 1 night in May 2025

8/10 Good

Sheryn

Stayed 1 night in Jul 2025

10/10 Excellent

Everett

Nicest
Stayed 1 night in Jun 2025

4/10 Poor

Lashaunda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Late check-in due to no rooms ready

Stayed 1 night in Jun 2025

8/10 Good

Tahirah

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was good for our visit with family. Target and Publix were nearby for easy access. The room was well-equipped with comfortable beds, a nice loveseat, wet bar with a sink, and plenty of counterspace in the room and in the bathroom. Breakfast was top notch with baked goods, breakfast meat, eggs, biscuits, gravy, and all the other options a continental breakfast would provide. There were a few things to note about the room that we consider pitfalls. First of all, the showerhead was too high, there was no central lighting in the room space so it was very dark, and I struggled with plug ins on the bedside table. These are things I know come with the design of the hotel and can probably not be fixed. Other things we noted were slow draining tub and wet bar sink, tiles were loose, a drawer handle wasn't secure, provided trash cans were tiny and there were ant hills out in the parking lot that ensured my feet were attacked every time I stepped outside. (I realize the ant thing is a southern Georgia staple.) Overall, this hotel was a good choice for us due to the nature of our stay. Many of the things we mentioned are easily fixed or part of the wear and tear of a 10 year old hotel. We would definitely stay here again.
Stayed 3 nights in Jun 2025

8/10 Good

Ralph

Liked: Staff & service
The bathtub was dirty and the night mgr came in znd tried to clean it ,but couldn't. He gave us extra towels to put in the tub and said that he couldn't clean it.
Stayed 1 night in Jun 2025

8/10 Good

Shannell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good. I felt like the young lady at the front desk could have been a little warmer. She was not there when I came in. After waiting for a few minutes, I said ‘hello’. She came out but was not very welcoming. It was almost as if I interrupted her. But when we later inquired about buying bottled water, she gave us complimentary bottles.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, right off the highway and close to plenty of restaurants and retail. The hotel was clean and comfortable, no complaints. We would stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

Jason

Stayed 3 nights in Jun 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all everything was great, We will be back again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Deveta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. The staff was great. The breakfast was great compared to standard continental meals. The facility was clean and safe. However, the toilets are too low.
Stayed 2 nights in May 2025

10/10 Excellent

LaShaun

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

8/10 Good

Lashaunda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Arleatha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Faye

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk manager was borderline rude! Upon arrival she announced loudly to everyone in the lobby that my card that was in file was declined. I eas aware of that because the card had been cancelled recently and I already was handing her a card for the charges. She was curt and short. Showed no patience or empathy and carried herself haughtily as she went about her duties. (She was the manager on duty) She was accompanied by another lady who was pleasant, and answered our questions with kindness and patience. Manager had no customer service skills. She may be efficient however she’s robotic and unfeeling.
Stayed 1 night in May 2025

6/10 Okay

Shewona

Travelled with family
Disliked: Staff & service
My stay was average. The ladies at the front desk can be a little more friendlier. They didn't smile or greet us as if they were glad that we were there. The lobby was clean however, the ice machine was out of order on the 3rd floor. We were placed in a room near the elevator therefore it was loud when someone was either on the elevator or getting off the elevator. Elevator was loud maybe because inside of the elevator the inspection certificate had expired in March of 2025 and was overdue for its inspection.
Stayed 2 nights in May 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff very friendly and helpful. I would suggest smart TV upgrade to allow streaming in rooms.
Stayed 2 nights in May 2025

10/10 Excellent

Lacey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was nice, even though when I got to the hotel my first room was not clean; but the young lady was very helpful in getting me a new room with extra space
Stayed 2 nights in May 2025

8/10 Good

Marisa

Travelled with partner
It was a nice property
Stayed 1 night in May 2025