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Big Country Hotel & Suites, SureStay Collection by BW

2.5 star property

Photo gallery for Big Country Hotel & Suites, SureStay Collection by BW

Standard Room, 2 Queen Beds, Non Smoking
Free daily continental breakfast
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)
Lobby
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
3010 Catclaw Drive, Abilene, TX, 79606
  • Place, Cinemark Century Abilene 12
    ‪17 min walk‬
  • Place, Mall of Abilene
    ‪1 min drive‬
  • Place, Dyess Air Force Base
    ‪4 min drive‬
  • Airport, Abilene, TX (ABI-Abilene Regional)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table;with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite-1 King Bed, Non-Smoking, Larger Room, Sofabed, Dining Table, Wet Bar, Microwave And Refrigerator

  • Sleeps 3

2 Queen Beds, Non-Smoking, Work Desk, Lounge Chair, Microwave And Mini-Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Dining Table, Work Desk

  • Sleeps 3

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Work Desk, Non-Smoking

  • Sleeps 3

Suite-1 King 1 Queen, Non-Smoking, Family Room, Larger Room, Lounge Chair, Work Desk, Microwave And Refrigerator

  • Sleeps 5

Suite-1 King Bed, Non-Smoking, 2 Room, Sofabed, Jetted Tub, Dining Table, Microwave And Refrigerator

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Mini-Refrigerator

  • Sleeps 3

Accessible-Suite 1 King Bed, Mobility Accessible, Walk In Shower, 2 Room, Sofabed, Microwave And Refrigerator, Non-Smoking

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, 2 Room, Sofabed, Jetted Tub, Microwave And Refrigerator

  • Sleeps 3

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About the area

Abilene

Located in Abilene, Big Country Hotel & Suites, SureStay Collection by BW is within a 5-minute drive of Cinemark Century Abilene 12 and Mall of Abilene. .This hotel is 2.2 mi (3.5 km) from Wildflower Day Spa and 2.4 mi (3.9 km) from McMurry University.

What's nearby

  • Cinemark Century Abilene 12 - 17 min walk - 1.5 km
  • Mall of Abilene - 1 min drive - 3.0 km
  • Dyess Air Force Base - 4 min drive - 5.6 km
  • Taylor County Expo Center - 8 min drive - 15.7 km
  • Abilene Christian University - 9 min drive - 17.9 km

Getting around

  • Abilene, TX (ABI-Abilene Regional) - 13 min drive

Restaurants

  • ‪Whataburger - ‬8 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Rosa's Cafe - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪Taco Bueno - ‬3 min drive

About this property

Big Country Hotel & Suites, SureStay Collection by BW

Hotel in Abilene with free parking
Big Country Hotel & Suites, SureStay Collection by BW offers 66 air-conditioned accommodations with irons/ironing boards. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Abilene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, barbecue grills, and a banquet hall.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Abilene? This hotel has 904 square feet (84 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 904 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.5 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Abilene
Wingate Wyndham Abilene
Wingate Wyndham Hotel Abilene
Wyndham Abilene
Wingate By Wyndham Abilene Hotel Abilene
Big Country Hotel Abilene
Hotel Big Country Hotel & Suites Abilene
Abilene Big Country Hotel & Suites Hotel
Hotel Big Country Hotel & Suites
Big Country Hotel & Suites Abilene
Big Country Hotel
Wingate By Wyndham Abilene
Big Country Abilene
Big Country
Big Country Hotel Suites
Big Country Hotel & Suites, SureStay Collection by BW Hotel
Big Country Hotel & Suites, SureStay Collection by BW Abilene

Big Country Hotel & Suites, SureStay Collection by BW Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 578 out of 1061 reviews
Rating 8 - Good. 240 out of 1061 reviews
Rating 6 - Okay. 106 out of 1061 reviews
Rating 4 - Poor. 75 out of 1061 reviews
Rating 2 - Terrible. 62 out of 1061 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Donna

Business traveller
Disliked: Amenities, property conditions & facilities
WiFi was out and did not have a fix for days. This was. Ot disclosed at check in and then I could not get a refund due to booking through a third party. I felt it was intentional not sharing that prior to the transaction. I had the do not disturb aigb on the door and I came back from a work day and there had been work done to the bathroom. Needs improved coffee. The hotel was adequate as far as cleanliness and comfort. Having to work at local restaurants and coffee shops was a big dissatisfaction.
Stayed 3 nights in Nov 2025

10/10 Excellent

Veha

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

8/10 Good

Paola

Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Stayed 1 night in Oct 2025

4/10 Poor

Jerod

Business traveller
Disliked: Amenities, property conditions & facilities
Was not informed WiFi did not work upon booking or arrival. Had to force room door shut, would hang up before fuly closed. Had to adjust toilet flush valve in order to get it to fully flush. Exhaust fan vent clapped constantly when not on had to leave on overnight in order to sleep.
Stayed 2 nights in Nov 2025

10/10 Excellent

Estella

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, everything was perfect!
Stayed 1 night in Nov 2025

6/10 Okay

Ramona

Travelled with family
Liked: Cleanliness, property conditions & facilities
I believe there should be more than one staff member. She was all alone trying to get everything done with no help. Our tv also didn’t work and there was no wifi
Stayed 1 night in Nov 2025

10/10 Excellent

Veha

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

8/10 Good

Lisbeth

Stayed 3 nights in Oct 2025

4/10 Poor

Don

Business traveller
Disliked: Staff & service, amenities
Room was run down and no WiFi. Not told about it. When I called to ask what was up, she told me that I signed a paper stating so. This was the make of car, license plate form you sign. I told her that was very sneaky and underhanded. Also, you could barely hear the tv on max volume. Room 303.
Stayed 1 night in Nov 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed. i really can’t think of anything bad to say. My room wasn’t brand new, but everything was in good order and very clean and looked good. i would absolutely stay here again. the staff was very friendly.
Stayed 4 nights in Nov 2025

4/10 Poor

Kellie

Travelled with family
Disliked: Staff & service, amenities
Our first room had an adjoining door to the next room that would not lock so you were not safe. When I went to the front desk, they informed me they knew about this, but still had booked someone in that room. The second room we were put in the toilet would not flush if you put any paper in it. They sent someone up to look at it and she flushed it and it worked. However, after she left, it continued if you put paper in it, it would not flush.Our door if you didn’t pull heart on, it would not shut & lock all the way. Also, the Internet was down. It would have been nice to have been given a heads up the Internet was down prior to arriving so we can make other arrangements if necessary.
Stayed 2 nights in Oct 2025

6/10 Okay

Jason

Liked: Cleanliness, property conditions & facilities
No WiFi has been down for over a month. Have stayed here for years and was never charged for checking in early. Arrived 30 minutes before check in and they wanted to charge me $35 for that. Plus another couple came in seven minutes till check in time and they wanted to charge them $35 as well.
Stayed 1 night in Oct 2025

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was top notch The only thing missing was coffee pot in the room
Stayed 1 night in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Clean and neat room, nice interior. Breakfast was only mehhh though
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Really a nice place.
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed chatting with the afternoon/evening front desk lady. She was very informative. Only con was being able to hear my next door neighbor until quite late. Not your issue and would not keep me from staying there again.
Stayed 1 night in Oct 2025

4/10 Poor

TUAN

Disliked: Staff & service, property conditions & facilities, room comfort
No wifi
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Oct 2025

4/10 Poor

Angela

Stayed 3 nights in Oct 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
yes there was no internet
Stayed 2 nights in Oct 2025

6/10 Okay

Sally

Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby area was very clean and roomy.
Stayed 2 nights in Oct 2025

8/10 Good

Monica

Travelled with partner
Average hotel. Needs a little updating.
Stayed 1 night in Oct 2025

4/10 Poor

Levelitor, Denver

Liked: Cleanliness
Disliked: Staff & service
In a timeframe of 2 months I was at hotel for 3 times and they never fix the WiFi. When asked they inform they don’t know why it will be solved.
Stayed 5 nights in Oct 2025