With a stay at Hilton Grand Vacations Club Ocean Tower Waikoloa Village in Waikoloa, you'll be by the ocean, within a 15-minute drive of Mauna Lani Resort Golf Course and Waikoloa Beach Golf Course. .This spa resort is 8.7 mi (14 km) from Hāpuna Beach State Recreation Area and 10 mi (16.1 km) from Mauna Kea Beach.
Hilton Grand Vacations Club Ocean Tower Waikoloa Village
Resort in Waikoloa with 6 restaurants and 3 outdoor pools
Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers 514 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.
Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a waterslide and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Kohala Spa has couples treatment room(s). The spa is open daily.
Stay in one of 514 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios. Cable programming along with video-game consoles are provided for your entertainment. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a waterslide, and a fitness center. This resort also features concierge services, gift shops/newsstands, and a hair salon.
Grab a bite at Kamuela Provision Co., one of the resort's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. To-go breakfasts are available daily from 6:00 AM to noon for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Kamuela Provision Co. - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Lagoon Grill - This café serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Kona Tap Room - This gastropub serves light fare only. Open daily.
Legends of Hawaii Luau - This theme restaurant specializes in Hawaiian cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.
Nui Italian - This theme restaurant serves dinner and light fare. Open daily.
Room service (during limited hours) is available.
Languages
English, Japanese
Property amenities
Parking and transport
Electric car charging station on site
Height restrictions apply for on-site parking
Parking on site (USD 48 per day; includes in/out privileges)
Secured valet parking on site (USD 55 per day)
Wheelchair-accessible parking and van parking available
Food and drink
Daily breakfast to-go available 6:00 AM to noon for a fee: USD 15 to 35 for adults and USD 17 to 19 for children
6 restaurants
A bar/lounge
A poolside bar
Snack bar/deli
Restaurants on site
Kamuela Provision Co.
Kona Tap Room
Lagoon Grill
Legends of Hawaii Luau
Nui Italian
Things to do
3 outdoor pools
Billiards/pool table
Fitness classes
Full-service spa
Gym
Racquetball/squash
Shopping
Tennis
Waterslide
Yoga classes
Family friendly
3 outdoor pools
Free cot
Laundry facilities
Snack bar/deli
Waterslide
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Outdoors
Pool loungers
Full-service spa
Couples treatment rooms
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
6 floors
At least 80% lighting from LEDs
At least 80% organic food
Built in 1988
Comprehensive food waste policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Hair dryer
Towels provided
Entertainment
40-inch flat-screen TV with cable channels
Video game console
Food and drink
Coffee/tea maker
Limited room service
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Eco-friendly toiletries
Electrical adapters
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100 per accommodation, per stay
Resort fee: USD 47.18 per accommodation, per night
The resort fee includes:
Additional inclusions
Fitness/yoga classes
Phone calls
We have included all charges provided to us by the property.
Optional extras
Fee for to-go breakfast: approximately USD 15 to 35 for adults, and USD 17 to 19 for children
Self parking fee: USD 48 per day (in/out privileges)
Secured valet parking fee: USD 55 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Ocean Tower Hilton Grand Vacations Hotel Waikoloa
Ocean Tower Hilton Grand Vacations Hotel
Ocean Tower Hilton Grand Vacations Waikoloa
Ocean Tower Hilton Vacations
Ocean Tower by Hilton Grand Vacations
Hilton Grand Vacations Club Ocean Tower Waikoloa Village Resort
Hilton Grand Vacations Club Ocean Tower Waikoloa Village Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 402 out of 1004 reviews
10 - Excellent
402
Rating 8 - Good. 227 out of 1004 reviews
8 - Good
227
Rating 6 - Okay. 151 out of 1004 reviews
6 - Okay
151
Rating 4 - Poor. 121 out of 1004 reviews
4 - Poor
121
Rating 2 - Terrible. 103 out of 1004 reviews
2 - Terrible
103
8.2/10
Cleanliness
7.8/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Poor
Robi
Travelled with family
16 May 2025
Disliked: Staff & service
Mothers Day Weekend at Hilton Waikoloa
Hilton Waikaloa is a very beautiful property that offers lots of different amenities and fun for the whole family. Unfortunately our stay over Mothers Day Weekend was not the best experience the tram had no air conditioning and the boats where not operating during our stay. Not to mention that the staff at the Ocean Tower desk where quite rude while checking in because we where locals. The staff at waters edge buffet where amazing and kind but the services at the lagoon rental was sub par we waited in front of the desk there for 15 mins while two employees where on their phones before being helped. Ocean tower has lots of upgrades but the room we where in had a old mirror with spotting and was not what we where expecting for a $400.00 a night stay.
It was the most beautiful place I’ve ever seen, it was full of harmony and beauty by the ocean!
Marcus
Stayed 2 nights in May 2025
6/10 Okay
Miriam
12 May 2025
We were disappointed in the condition of the rooms (non-functioning electrical sockets, worn pads and bed sheets) and the poor service (I would order one caff coffee and they’d send decaf; I would order decaf and they sent… creamer packets).
The grounds are beautiful but they lack sufficient staffing that one expects from resort prices. We are willing to splurge on places like this occasionally, but when an acai bowl sets us back $18, we expect reliable facilities and good service.
The staff was nice, friendly and accommodating, the room was very clean and the resort was absolutely beautiful and well maintained
Kay
Stayed 1 night in May 2025
10/10 Excellent
Ashlee
10 May 2025
Ashlee
Stayed 1 night in May 2025
6/10 Okay
Jonathon
Travelled with family
9 May 2025
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Environment and rooms were phenomenal, however the boats to travel around the resort were down and the monorails broke down once in awhile making it a hike to get around. The Wife and I had a great time just needed to fix the transportation
This is a nice place, however the 55 dollar person breakfast is not worth it. Be prepared to do alot of walking if you dont use the tram
No microwave in the room...thats 30 more dollars
Room 3102 was oldest on property. No where to plug in USB devices. The outlet at the sink was broken and did not work. The hairdryer when turned on smelled like it was burning. The check-in took 30 minutes and I was third in line! Arrived at 5:30. Two staff checking people in. I got my key at 5:59. Sat down on floor while waiting. Staff at Hilton Honors desk saw line backing up and did nothing or was not empowered to do anything. After a half mile walk from the front of Waikoloa to Ocean Tower check-in desk I had hoped for a quick and easy check-in which did not happen.
Longest checkin I’ve ever experienced at the counter. Very friendly. Super slow! Then got horrible directions to find our room. Room stinks like old carpet. Stained lamp shades, dated furniture. Room looks clean, doesn’t smell like it.
If you are with kids avoid Ocean tower, there is too much walking and you are not going to like that walk when your kid is tired and cranky. Tram is a sham. We got an Ocean front view property and the view was great especially the sunset. But that also got ruined on our 3rd day onward when the room above us got smokers.our mornings and evening balcony seatings got spoiled after that. I am not going to touch the cost of item, everything in Hawaii is costly but be ready for a surprise. More than that everything closes around 4. There is only one restaurant (Nui) opened till late evening but with only Pizza and Pasta for kids. Only reason we were able to manage was because of near by queens land market. I can go on and on but i wish we had knew these things in advance to make conscious decisions especially afters paying thousands of grand on total trip. Should have stayed only for couple of days and definitely not Ocean tower.
Preet
Stayed 5 nights in Apr 2025
8/10 Good
Ashley
26 Apr 2025
Liked: Cleanliness, room comfort
Disliked: Staff & service
Can’t wait to take my kids next time!
I only have 3 complaints… 1. the check in people at the main lobby are the most unhelpful people ever. We stayed in the ocean tower and had a heck of a time figuring out how to get there, even after asking the main lobby attendants no one told us we had to get there by tram so we drove around for 30 minutes trying to find our way, finally found it after being exhausted from all day travel. 2. Eating at the resort is EXPENSIVE! We ate 1 meal there, horrible service. We ate off resort the rest of the stay. 3. Tram is slow, it’s faster to walk… it’s .52 miles from the main lobby to ocean tower. The boat hardly runs and stopped working on our ride, had to reserve it back to boarding area. Otherwise, it was a great stay! So much to do especially for families with children. I can’t wait to take my kids next time!!!
First time staying here. Went with just my 9 year old son and myself. I loved everything about this resort. Everything was so beautiful and so much to do. My only couple of upgrades I would love to see, is the rooms updated a little, more affordable restaurant options (not fast food). Other than that I would 100% stay here again.
The property is absolutely breathtaking. By far the most upscale resort our family has stayed at. Immaculate grounds, can't beat the views, secluded but convenient location. Queen shops is a must!
Over all a great stay, the tram train was very unreliable however and broken down alot while we were there which resulted in us walking long distances alot.