Upper West Side winery accommodation

The heater made a sound like angry bees that made it hard to sleep. The maintenance guy, Julian, was very nice and he toned it down a little for our second night but couldn’t get rid of the noise entirely. The facility is not pretty/fancy but is well located and the beds are comfortable.

I almost don't want to write this review as I'd love to keep The Wallace a secret. But it deserves the recognition! We've stayed here six times now and every visit feels more like coming home than the last. The moment you walk in, it wraps around you - the piano music in the lobby, that distinct candle smell that's become synonymous with arriving, Nina Boesch art for sale. Everything about it is intentional. The rooms are simple and beautiful. They are clean, well-appointed, with the coziest beds. The staff are warm and genuinely kind in a way that feels rare these days. And while The Wallace is well known for being dog-friendly, it's just as wonderful for families. Our kids are always greeted like they belong there and they absolutely look forward to every stay. The Wallace is perfectly situated to make you feel like you actually live in the neighborhood. Steps from the 72nd Street subway, Central Park, and some of the best museums and restaurants the city has to offer. It doesn't just give you a place to sleep, it gives you a real home base for experiencing New York. We won't stay anywhere else. Hope nothing ever changes.

We loved the location to central park, shops, Lincoln Center truly amazing We enjoyed the 25ft foot heated inside pool access to shop and so much more. we truly enjoyed our stay

The building is beautiful, but the inside is kind of plain. No refrigerator or even ice machine on our floor. When we arrived there was a maintenance worker in the tub doing something. He seemed startled and left quickly. I later realized that the tub drain wasn't working properly. Not sure why they'd put us there without fixing it or saying anything, but it was disappointing.

Super friendly staff, great views, 10/10

Room was gross and not holding up well. We found a guest’s used mouthguard sitting on the floor of our bathroom.