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Kanan Tulum Hotel & Spa Adults Only Playground

3.5 star property

Photo gallery for Kanan Tulum Hotel & Spa Adults Only Playground

Premium Studio Suite, 1 Bedroom, Sea View, Oceanfront | Terrace/patio
Signature Suite, 1 King Bed, Garden View | Bathroom
Champagne service
RT Suite Tree House GV
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Carretera Tulum-Boca Paila, Km 8, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪10 min walk‬
  • Place, Tulum Mayan Ruins
    ‪21 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪78 min drive‬

Room options

View all photos for RT Suite Tree House GV

RT Suite Tree House GV

RT Suite Tree House GV

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle V 1st floor 1K

1 bedroom, premium bedding, minibar, in-room safe

Jungle V 1st floor 1K

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle V 1st floor 2D

1 bedroom, premium bedding, minibar, in-room safe

Jungle V 1st floor 2D

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for POV 2nd floor 1K

1 bedroom, premium bedding, minibar, in-room safe

POV 2nd floor 1K

9.6 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for POV 2nd floor 2D

POV 2nd floor 2D

POV 2nd floor 2D

  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, Garden View

Signature Suite, 1 King Bed, Garden View

Signature Suite, 1 King Bed, Garden View

  • Garden view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, 1 Bedroom, Sea View, Oceanfront

Premium Studio Suite, 1 Bedroom, Sea View, Oceanfront | Terrace/patio

Premium Studio Suite, 1 Bedroom, Sea View, Oceanfront

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

Located in Tulum (Zona Hotelera), Kanan Tulum Hotel & Spa Adults Only Playground is steps from Tulum Beach and a 3-minute drive from Sian Ka'an Biosphere Reserve. .This beach hotel is 6.7 mi (10.8 km) from Tulum Mayan Ruins and 4.4 mi (7.1 km) from Playa Paraiso.

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 10 min walk - 0.9 km
  • Playa Paraiso - 14 min drive - 8.9 km
  • Playa Ruinas - 21 min drive - 10.6 km
  • Tulum Mayan Ruins - 21 min drive - 10.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬1 min walk
  • ‪Rosa Negra Tulum - ‬4 min walk
  • ‪ARCA - ‬3 min walk
  • ‪Casa Banana - ‬1 min walk
  • ‪Secrets Tulum Beach Club - ‬2 min walk

About this property

Kanan Tulum Hotel & Spa Adults Only Playground

Kanan Tulum Hotel & Spa Adults Only Playground offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, spring water baths, bathrobes, and complimentary toiletries. Business-friendly amenities include desks, safes, and phones. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kumaru Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 23 individually decorated guestrooms, featuring minibars and espresso makers. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, spring water baths, and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.
Grab a bite at Caracol Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Caracol Restaurant - This beachfront restaurant serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Roof Top & Nests Yum Yum - Overlooking the ocean, this theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Beach Club & Pool - This beach bar serves lunch only. Reservations are required. Open daily.
Karma Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: USD 33 to 55 per person
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Beach Club & Pool
  • Caracol Restaurant
  • Karma Restaurant
  • Roof Top & Nests Yum Yum

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 33 to 55 per person
  • Airport shuttle fee: USD 260 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: USD 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property

Property is also known as

Kanan Tulum Hotel
Kanan Tulum - Adults Only Hotel Tulum
Kanan Tulum - Adults Only Hotel
Kanan Tulum - Adults Only Tulum
Kanan Tulum
Kanan Tulum Adults Only Tulum
Hotel Kanan Tulum
Kanan Tulum Tulum
Tulum Kanan Tulum Hotel
Hotel Kanan Tulum Tulum
Kanan Hotel
Kanan Tulum Adults Only
Kanan Tulum Treehouse Rooftop Beach Club Spa Adults Only

Kanan Tulum Hotel & Spa Adults Only Playground Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 281 out of 397 reviews
Rating 8 - Good. 58 out of 397 reviews
Rating 6 - Okay. 28 out of 397 reviews
Rating 4 - Poor. 7 out of 397 reviews
Rating 2 - Terrible. 23 out of 397 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bar

Stayed 2 nights in Feb 2026

10/10 Excellent

Khalida

Stayed 3 nights in Feb 2026

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities
Room was very clean. Staff was very nice and helpful. Would stay again
Stayed 3 nights in Feb 2026

10/10 Excellent

Katarzyna

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Feb 2026

2/10 Terrible

Donna

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Feb 2026

10/10 Excellent

Brianna

Stayed 1 night in Jan 2026

2/10 Terrible

Darrel

Stayed 2 nights in Jan 2026

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was wonderful and very clean . Made you feel like you’re in a tree house. Staff was very helpful and friendly. Many restaurants to choose from . In the heart of the hotel zone it was a lot of fun.
Stayed 3 nights in Jan 2026

8/10 Good

Michele

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Kanan Tulum Hotel for 8 days. The property and rooms are very nice and gave a very unique experience. Joel at the front desk was the best from the first day greeting us to our last day checking out! I received 3 spa treatments, a master massage, the rejuvenating anti-aging facial and the cocoa wrap. They were all nice, but by far my favorite was the master massage with Laura. I cannot recommend it and Laura enough. Her energy is very calming and therapeutic and adds to the services she provides! We had dinner 1 evening up in a nest overlooking the ocean and that was a fantastic experience and dinner with Ricardo as our server! Totally recommend this as well!! Now the reason for only 4 stars. The service in the restaurant for breakfast by the beach as well as service on the beach was hit or miss. Many times I had to go up to the bar to order my own drinks or food. 1 day we were offered an umbrella from the sun, another day I asked for an umbrella and was told no, although when I brought up the fact I was provided 1 the day before they did bring and set up 1. We were upgraded to a partial ocean view room which was lovely! However the entire experience in the room and out in the beach was a little tainted by the competing clubs on both sides of the Kanan, along with the Kanan playing techno music all day every day. The music continued to 1am -2am every night, although I do believe this came from a neighbor club and not the Kanan itself.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jon William, Tampa

Stayed 6 nights in Dec 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Beach was nice, along with the beach club
Stayed 3 nights in Dec 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff was friendly
Stayed 6 nights in Oct 2025

10/10 Excellent

Gregory, Pembroke Pines

Stayed 2 nights in Nov 2025

6/10 Okay

Gurleen

Travelled with partner
Liked: Cleanliness
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Stephanie

Stayed 4 nights in Nov 2025

10/10 Excellent

Pruthvi Raj Reddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing experience and really good views from the hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Courtney

Stayed 2 nights in Nov 2025

2/10 Terrible

Oyunsanaa, Brooklyn

Liked: Cleanliness
Disliked: Property conditions & facilities
Everything was very expensive! Creaky bed, leaky refrigerator in the room! I was still okay with everything above until the day we checked out. They told us to wait that they need to check the room before we left there! After while they said they’ll charge us $65 and I asked why. They said there is blood stain on the sheets. I couldn’t believe and asked if I go back to see it. Of course there wasn’t any blood stains
Stayed 6 nights in Oct 2025

10/10 Excellent

John, GLENVIEW

Stayed 1 night in Nov 2025

2/10 Terrible

Marissa

Stayed 3 nights in Nov 2025

10/10 Excellent

Brett

Stayed 3 nights in Nov 2025

2/10 Terrible

Leandro Eduardo

Stayed 3 nights in Oct 2025

10/10 Excellent

Rosalva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Clarissa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
They experience at this property was absolutely horrible. I will never return again. I was constantly approached by drug dealers. I was even approached and physically assaulted by one of the men who was attempting to sell me drugs the staff allowed them onto the premises. I also experienced having room service left outside of the door, where in the middle of the night I could hear someone outside of the door eating the leftover food that was sitting there for well over a day. Needless to say the experience was horrendous and I will never go back.!!!
Stayed 3 nights in Oct 2025

6/10 Okay

Penh Ilene

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
Stayed 3 nights in Oct 2025