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Excellent environment relax well connected

The location can’t be accessed from either terminal and they now ask you to call for a pick from the terminal. They never answered their phone, so we took a taxi which was €20 for a 2 mile ride, so factor that in. when we arrived, there was only one lady working, which explains why she never answered the phone. The dining area that evening actually was really well run. The morning transfer to the airport which scheduled and went on time. The rooms are certainly adequate however, if you require a dark room, then this is not the hotel for you the A/C display might as well be headlights.

Great location to airport in Milan. Staff was very accommodating and food was good also.

No hot water, air conditioner did not work

The room is very small, and the walls were dirty. I was placed in a room for a person with disabilities, even though I am not disabled, and I was not informed about this in advance. The room didn’t have a toilet seat, and the shower was неудобный, which was very surprising to me. When I went to the reception to ask what the problem was and why there was no toilet seat, I was told that it was a room for disabled guests as all other rooms are not available. I was quite surprised that I had been given such a room without any prior notice or confirmation, especially since I had booked the hotel in advance. Seeing my dissatisfaction, they offered to change the room, but I no longer felt like moving. Moreover, the hotel does not have an elevator, and I would have had to carry my suitcase up the stairs to another room, as the standard rooms are located on the upper floors. The breakfast was very limited. Overall impression: 3 out of 5.

Beautiful historical hotel . Spa is exceptional